MyLivingChoice

PCS Helping Hands

1246 Yellowstone Ave Ste C2

4.7(9 ratings)· Pocatello average: 4.7

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PCS Helping Hands logo
PCS Helping Hands, photo 1

Quick Facts

Ownership
Locally owned and operated, no corporate parent
Years in service
Serving Pocatello, Idaho for 22 years

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers describe PCS Helping Hands as a locally owned home health and hospice agency with warm, compassionate staff who build lasting relationships with clients and families. Most reviews are highly positive, praising specific caregivers and nurses, though one review raises a serious concern about staffing gaps.

What reviewers praise

  • Locally owned, no corporate influence
  • Compassionate, professional caregivers and nurses
  • Long-term client relationships, some over 10 years
  • Staff check in proactively on medical needs

What reviewers flag

  • One report of clients going weeks without an aide

AI-generated from reviews and community data.

PCS Helping Hands is a home care agency serving Pocatello, Idaho offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include 24-Hour Staff, Medication Management and On-Site Nurse (RN). Families rate it 4.7 out of 5 across 9 reviews.

About PCS Helping Hands

PCS Helping Hands is an at-home care agency serving Pocatello. The agency is locally owned and operated.

Reviewers consistently praised the warmth and compassion of staff, with several describing caregivers as genuinely attentive and professional. One reviewer noted the agency "took excellent care" after a family member's accident, while another reported receiving care for a decade with staff who stayed current on medical conditions. However, one reviewer raised concerns about gaps in service consistency.

Types of Care at PCS Helping Hands

At-Home Care

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of PCS Helping Hands

4.7overall · 9 ratings combined

4.7★ on Google (9)

Dr Karen M Sutton

Mar 2025

via Google ↗ · Report

I've had Helpng Hands for 10 yrs. They've always been there when we've needed them. They've stayed current with my medical conditions and often call to see if I need anything. Their personnel is helpful, compassionate, and professional.

Susan Hernandez

Jul 2018

via Google ↗ · Report

Helping Hands is the best! Great care of my Husband after ATV accident! Julianne is the RN and is the kindest most compassionate Nurse I have ever known! She really cares! Can't say enough good things about this company and so glad we have them in our Community!

Shauna Thompson

Aug 2017

via Google ↗ · Report

Love this company. Locally owned and operated. They took excellent care of my grandfather! He loved when they came in to see him and made him feel as if he was the only person in the world! Will use again for any other family member that may require this kind of services.

Denise Dustin

Aug 2017

via Google ↗ · Report

Helping Hands Home Health is awesome! They are locally owned and operated for the last twenty years. Helping Hands is Pocatello's own home grown agency - no corporate influence. Their staff is warm, friendly, and compassionate. I would trust my loved one's care to them.

Kiefer Rose

Jul 2017

via Google ↗ · Report

This is not a good agency to send your family, and some of there clients go weeks without an aid!

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Frequently Asked Questions

What types of care does PCS Helping Hands offer?

PCS Helping Hands offers At-Home Care.

Where is PCS Helping Hands located?

PCS Helping Hands is located at 1246 Yellowstone Ave Ste C2 in Pocatello, Idaho.

What do families say about PCS Helping Hands?

PCS Helping Hands carries a 4.7 out of 5 rating from 9 Google reviews. Reviewers describe PCS Helping Hands as a locally owned home health and hospice agency with warm, compassionate staff who build lasting relationships with clients and families. Most reviews are highly positive, praising specific caregivers and nurses, though one review raises a serious concern about staffing gaps. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit PCS Helping Hands?

Submit the Request Information form on this page, or contact PCS Helping Hands directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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