MyLivingChoice

Gateway Transitional Care Center

527 Memorial Drive

4.6(237 ratings)· Pocatello average: 4.7

Gateway Transitional Care Center, photo 11 / 5

Quick Facts

Total units
88
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
88
Nursing coverage
24-hour nursing staff under in-house physicians
Specialized treatments
Tracheostomy management with respiratory therapist oversight

What Families Think

Reviewers consistently praise Gateway Transitional Care Center for compassionate, attentive staff and strong communication with families, particularly during rehabilitation and hospice care. Multiple reviews highlight named physicians, therapists, and CNAs going above and beyond, and note a clean, well-managed environment. One reviewer's early experience was negative, though later stays with the same facility were described as excellent.

The Good

  • Compassionate, attentive nursing and CNA staff
  • Strong family communication, especially during hospice
  • Named physicians and therapists praised by multiple reviewers
  • Clean, welcoming, well-managed facility
  • Individualized short and long-term rehabilitation services

The Bad

  • One reviewer described an initial stay as a negative experience

AI-generated from reviews and community data.

Gateway Transitional Care Center is a senior living community in Pocatello, Idaho offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 237 reviews.

About Gateway Transitional Care Center

Gateway Transitional Care Center is a skilled nursing facility in Pocatello, Idaho, providing short-term rehabilitation and long-term care. The community offers high-acuity skilled nursing care with 24-hour round-the-clock nursing staff under the direction of in-house physicians.

The facility provides advanced medical treatments tailored to complex medical needs, including IV therapies, feeding tubes, wound care with a certified wound program, catheter management, CPAP/BiPAP and oxygen therapies, and tracheostomy management with respiratory therapist oversight. All clinical programs benefit from extensive physician involvement and oversight.

Gateway offers both short and long-term rehabilitation services using state-of-the-art and hands-on therapeutic approaches. Services are designed to be individualized and tailored to each resident's needs, with the goal of helping residents return to their fullest potential.

The community maintains a comprehensive monthly activity calendar with a wide variety of programs designed to keep residents active throughout the day. Activities are designed for individuals at different levels of mobility and engagement.

Types of Care at Gateway Transitional Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Gateway Transitional Care Center

4.6overall · 237 ratings combined

4.6★ on Google (237)

Paula Dover

Apr 2026

via Google

My husband and I have been patients at Gateway Transitional Care many times since 2022. Our first experience was not the best and left very negative memories even though there were great people we were associated with. Our latest experience was March through mid-April. Many of the great people from 2022 were still there. So what changed? The food definitely was the best we have ever tasted in a skilled nursing environment…it was far above any of our previous visits. The attending physician Dr Trey Rogers and his assistant Mark were exceptional. They listened and followed through with the concerns we had. Gavin Monteath, CEO even gave assistance with helping me bring my husband back in. Gina and Jared with PT were very knowledgeable and put safety as top priority. Kylie OT helped so much in the areas we felt needed focused on. Taylor SP had fun working with him. All the nurses were attentive and very nice. There were so many CNAs that went above and beyond their job description. Housekeeping staff helped keep the facility clean and never complained about how many times they had to help us. Travis took time to help me through a very personal—emotional situation. Angelina was great at coordinating the transition home. So many staff I don’t have the names for; please know you were exceptional with your interactions and help, too. ‘Transitional’ came to mean more than just a place to transition from hospital to home; ‘transitional’ came to show me that this place cares about improving their quality of service and they shined immensely from our first half- a-dozen stays to where I can say with confidence, “there is no place like home but Gateway Transitional Care Center sure made it feel like home.”

Dylan Stanislowski

Jan 2026

via Google

Lovely facility, all of their staff were very attentive and caring. The environments is also fairly clean and welcoming. It also seemed like it’s well managed. We’re thankful for the amazing care from the staff. I would recommend it to all my friends and family as an overall good nursing home.

Mila Conn

Jan 2026

via Google

This nursing home truly sets the gold standard for care. The staff are compassionate, attentive, and treat residents with genuine dignity and respect. From the moment you walk in, you can feel how welcoming and well-run the facility is. The nurses and caregivers go above and beyond, communication with families is excellent, and the environment is clean, comfortable, and uplifting. It’s such a relief to know our loved one is not only well cared for, but genuinely valued here. We’re incredibly grateful and would recommend this nursing home without hesitation.

Arohanui Archibald

Jan 2026

via Google

Gateway was amazing when my mom was there on hospice. The office staff was compassionate and so helpful in guidance for all facets. Great communication, which is so vital when you’re dealing with such overwhelming circumstances. Forever thankful for the experience we had there as my mama finished her journey here, and moved on to the next. If you have the privilege to work with Tina, give her a big ol’ squeeze. She’s an angel.

Gina Marsh

Jan 2026

via Google

If you are looking for a place where the people put their hearts into the care they provide, go to Gateway! Not only are all of the staff caring, but they are knowledgeable and professional! I have never been to a skilled nursing facility that cares more than the people at Gateway!

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Government Inspection History

3 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 24, 2025Fire Safety StandardHealth Standard17 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 27, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 22, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 22, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 27, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Dispose of garbage and refuse properly.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 22, 2025

Jul 11, 2024Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 15, 2024

  • Post nurse staffing information every day.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 15, 2024

  • Conduct testing and exercise requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2024

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 15, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2024

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2024

  • Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 15, 2024

Apr 12, 2019Fire Safety StandardHealth Standard7 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2019

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2019

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2019

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 3, 2019

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2019

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 3, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Gateway Transitional Care Center offer?

Gateway Transitional Care Center offers Skilled Nursing / Long Term Care.

Where is Gateway Transitional Care Center located?

Gateway Transitional Care Center is located at 527 Memorial Drive in Pocatello, Idaho.

What do families say about Gateway Transitional Care Center?

Reviewers consistently praise Gateway Transitional Care Center for compassionate, attentive staff and strong communication with families, particularly during rehabilitation and hospice care. Multiple reviews highlight named physicians, therapists, and CNAs going above and beyond, and note a clean, well-managed environment. One reviewer's early experience was negative, though later stays with the same facility were described as excellent.

How did Gateway Transitional Care Center do on recent health and safety inspections?

Gateway Transitional Care Center had 3 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Gateway Transitional Care Center?

Submit the Request Information form on this page to connect with Gateway Transitional Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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