Sae Meh
Nov 2024
Jay from PT has been working with my mom for the past 3 months and he is a pleasure to work with. Very knowledgeable, nice & great bubbly personality. Thanks Jay for helping my mom have a smooth, speedy recovery!
Pure Home Health Care
3501 Lake Eastbrook Blvd SE Ste 3104.6(20 ratings)· Grand Rapids average: 4.2
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Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 2009
- Service model
- In-home nurses and therapists visit patients
- Care coordination
- Nurses text patients to check in between visits
- Pricing transparency
- No published pricing; must contact directly
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe Pure Home Health Care as a highly personal in-home nursing and therapy service in Grand Rapids, with reviewers consistently praising specific staff members by name for their skill and attentiveness. Reviews focus on recovery from surgery, wound care, and physical therapy, with families noting strong communication throughout treatment.
What reviewers praise
- Physical therapists praised for patience and encouragement
- Nurses proactively text patients between visits
- Helped patients recover after knee surgery
- Staff described as knowledgeable and attentive to families
- Strong follow-up and communication with patients
AI-generated from reviews and community data.
Pure Home Health Care is a home health agency serving Grand Rapids, Michigan offering Home Health. Families rate it 4.6 out of 5 across 20 reviews.
About Pure Home Health Care
Pure Home Health Care is a Medicare-certified home health agency serving clients in Grand Rapids, Michigan since 2009. The agency is proprietary and offers skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
The agency holds a 4.5 out of 5 star rating from CMS and a 4.6 out of 5 Google rating across 20 reviews. Reviewers consistently praise the clinical staff for their knowledge, attentiveness, and responsiveness. Families report that therapists and nurses worked closely with them to support recovery goals, answered calls and texts promptly, and helped clients navigate the medical system. One reviewer wrote that a therapist "encouraged, rather than pushed" during rehabilitation after knee replacement. Multiple reviewers noted that staff members checked in between visits and went beyond clinical care to address family needs.
Types of Care at Pure Home Health Care
Home Health
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Help Me ChooseReviews of Pure Home Health Care
4.6overall · 20 ratings combined
4.6★ on Google (20)
Hannah Kaniewski
Oct 2024
I have had nothing but outstanding care from all of my therapists and my nurse! Rachael from PT takes her time listens and really wants to see me improve each time she comes to see me. Mimi will text me to check on me in between my visits. This company is outstanding and I will recommend to anyone needing home healthcare!
Briana Tharp
Oct 2024
My mothers nurse Mimi, Brad with PT, and Russ the PA were all phenomenal! They not only helped my mother heal from her wounds but were attentive to our families needs as well. They helped us navigate the medical system, exceeded all of our expectations, answered calls and texts promptly, and most importantly, got Mom on her feet again. I highly recommend this team to anyone and everyone!
Brenda Neher
Sep 2024
Excellent follow-up right from the start. The PT, Brad, was kind and informative. Russ, the PTA, was so knowledgeable and caring. He "encouraged," rather than "pushed" me to perform the exercises that needed to be done after my knee replacement. By the time I was able to graduate to outpatient care, I was fully prepared to have a successful experience.
Shawn Cash
Jun 2022
This company is absolutely top notch! Not only did I have the pleasure of meeting with the owners, who have a clear passion for the mission of their business, but the in home nurses are absolutely AMAZING! My grandfather has had a difficult year with serious knee and walking issues. He was initially not overly receptive to in home care/PT, but could not say enough good things about the staff. He’s almost 90, and can talk anyones ear off. The nurses were kind, patient, and genuinely cared about improving his situation. I cannot thank this team enough for what they have done and would recommend them to absolutely anyone in need of home care assistance.
Medicare Quality of Care
Pure Home Health Care is a Medicare-certified home health agency (certified since 2009). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency70%US 79%
- Rated their overall care 9 or 10 out of 1083%US 85%
- Care was given in a professional way88%US 89%
- The team communicated well85%US 86%
- The team discussed medicines, pain and home safety84%US 82%
186 completed patient surveys, 24% response rate.
Hospital outcomes
- Discharged to the community85%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)9%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around90%US 83%
- Patients got better at getting in and out of bed93%US 83%
- Patients got better at bathing97%US 86%
- Patients' breathing improved100%US 85%
- Patients got better at taking medications correctly95%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations79%US 61%
Service area
Pure Home Health Care reports serving 94 ZIP codes, including Grand Rapids, Muskegon, Holland, Wyoming, Ada, Allegan, Allendale, Alto, Battle Creek, Belding and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 239032. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Pure Home Health Care offer?
Pure Home Health Care offers Home Health.
How much does Pure Home Health Care cost?
Pure Home Health Care has not published its pricing. For context, communities in Grand Rapids that publish rates start around $4,591 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Pure Home Health Care located?
Pure Home Health Care is located at 3501 Lake Eastbrook Blvd SE Ste 310 in Grand Rapids, Michigan.
What do families say about Pure Home Health Care?
Pure Home Health Care carries a 4.6 out of 5 rating from 20 Google reviews. Families describe Pure Home Health Care as a highly personal in-home nursing and therapy service in Grand Rapids, with reviewers consistently praising specific staff members by name for their skill and attentiveness. Reviews focus on recovery from surgery, wound care, and physical therapy, with families noting strong communication throughout treatment. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Pure Home Health Care?
Yes. Pure Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use Pure Home Health Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Pure Home Health Care?
Submit the Request Information form on this page, or contact Pure Home Health Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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