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Prosper Health & Rehabilitation Center

11375 Prosperity Farms Road

4.1(45 ratings)· Palm Beach Gardens average: 4.6

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Prosper Health & Rehabilitation Center, photo 11 / 3

Quick Facts

Total units
120
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
120
Recent ownership change
Recently renamed from Heartland to Prosper

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers consistently praise the caring, attentive staff at Prosper Health & Rehabilitation, especially specific front desk, admissions, and rehab team members who go out of their way to support residents and families. Several mention the building itself feels dated, though most say the rehab program and nursing care make up for it.

What reviewers praise

  • Rehab team praised as motivating and compassionate
  • Front desk and admissions staff go above and beyond
  • Nursing staff described as attentive and professional
  • Food rated good to excellent by a reviewer
  • New management bringing positive changes

What reviewers flag

  • Multiple reviewers note the facility needs updating

AI-generated from reviews and community data.

Prosper Health & Rehabilitation Center is a senior living community in Palm Beach Gardens, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 45 reviews.

About Prosper Health & Rehabilitation Center

Prosper Health and Rehabilitation Center is a skilled nursing and rehabilitation facility located in Palm Beach Gardens, Florida. The center is designed to provide nursing care and rehabilitative services within a patient-centered wellness environment.

The facility emphasizes a community-based atmosphere that combines the comforts of home with professional expertise. Prosper Health aims to foster close-knit relationships among residents, employees, and the local Florida communities it serves.

The center's mission centers on delivering exceptional skilled nursing and rehabilitative care while prioritizing the wellbeing of all individuals connected to the facility.

Types of Care at Prosper Health & Rehabilitation Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Prosper Health & Rehabilitation Center

4.1overall · 45 ratings combined

4.1★ on Google (45)

David “WPB13US”

May 2026

via Google ↗ · Report

At first, I was skeptical about going to this facility, but I was pleasantly surprised by the level of care provided. The doctors and nursing staff were attentive and professional. I cannot say enough about the rehab team; from day one, they created a positive and motivating environment. They were compassionate and focused on my recovery plan. I felt supported every step of the way. To all, I say thank you very much!

Taylor Lowry

Apr 2026

via Google ↗ · Report

Angel and Don Martha take the best care of my mother here! If we ever have any issues they are right on top of it and take care of it right away. They recently got some new management and Shayla has already became a great part of the Prosper family. Thank you to the Prosper staff for taking great care of my mom❤️

Nicole Deason

Apr 2026

via Google ↗ · Report

My grandmother recently fell and broke her leg. She was transferred to Prosper Health & Rehabilitation a couple days ago and I cannot say enough positive things about Angel who works at the front desk and Don Martha in Admissions. They made me feel at ease, my grandmother felt heard, and we both felt supported through this transition. All other nurses we've met have been extremely sweet and helpful too. The facility is not the most updated but it has everything a patient would need to feel comfortable and focused on rehabilitation. Glad we picked this place and hoping they will get my grandmother back walking and in her apartment soon!

Bette Levine

Apr 2026

via Google ↗ · Report

Great friendly staff. Very capable administration. Food good to excellent Therapy first rate. This staff is working hard to raise the standards so all can see & share how much they care. Prosper (formerly Heartland) is worth a second look!

Mike Cannella

Mar 2026

via Google ↗ · Report

This place is ok and needs a little update but Leenora and Alina really make it feel like home. Make sure you meet them both when you are there visiting your loved ones and you will see exactly what I mean. Peoople that truly care are hard to come by.

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Government Inspection History

9 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Aug 1, 2025Health Complaint1 citation
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 1, 2025

Jul 1, 2025Health Complaint2 citations
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 3, 2025

  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 3, 2025

May 3, 2024Health Complaint1 citation
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 24, 2024

Apr 4, 2024Fire Safety StandardHealth Standard11 citations
  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2024

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2024

  • Implement a program that monitors antibiotic use.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 30, 2024

Mar 12, 2024Health Complaint3 citations
  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024

Dec 14, 2023Infection ControlNo citations
Oct 4, 2023Health Complaint3 citations
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 3, 2023

Jan 6, 2023Fire Safety StandardHealth Standard9 citations
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 30, 2023

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 30, 2023

Oct 14, 2021Fire Safety StandardHealth Standard5 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2021

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2021

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2021

  • Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2021

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 14, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Prosper Health & Rehabilitation Center offer?

Prosper Health & Rehabilitation Center offers Skilled Nursing / Long Term Care.

Where is Prosper Health & Rehabilitation Center located?

Prosper Health & Rehabilitation Center is located at 11375 Prosperity Farms Road in Palm Beach Gardens, Florida.

What do families say about Prosper Health & Rehabilitation Center?

Prosper Health & Rehabilitation Center carries a 4.1 out of 5 rating from 45 Google reviews. Reviewers consistently praise the caring, attentive staff at Prosper Health & Rehabilitation, especially specific front desk, admissions, and rehab team members who go out of their way to support residents and families. Several mention the building itself feels dated, though most say the rehab program and nursing care make up for it. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Prosper Health & Rehabilitation Center do on recent health and safety inspections?

Prosper Health & Rehabilitation Center had 9 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Prosper Health & Rehabilitation Center?

Submit the Request Information form on this page, or contact Prosper Health & Rehabilitation Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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