4.8(106 ratings)· Middletown average: 4.6
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families overwhelmingly praise Promenade at Middletown for its warm, attentive staff—especially one staff member named Karen Treacy—who help ease the transition into assisted living and keep residents clean, engaged, and cared for. Reviewers highlight a lively activities calendar, a clean and welcoming building, and staff who respond quickly to concerns. A smaller number of reviews raise serious concerns about food quality, billing practices, and communication lapses.
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Promenade at Middletown is a senior living community in Middletown, Delaware offering Assisted Living and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.8 out of 5 across 106 reviews.
Promenade at Middletown is an independent living and assisted living community in Middletown, Delaware. The community offers 24-hour staff, private rooms with private bathrooms, housekeeping and laundry services, medication management, dietary accommodations, an emergency call system, and gathering spaces for social activities and programming.
The majority of reviewers consistently praise the quality of care, describing staff as well-trained, attentive, and genuinely caring toward residents and their families. Reviewers report that residents are kept clean and well-groomed, receive three meals daily with snacks, participate in various activities and outings, and benefit from regular monitoring. Families note they were treated with kindness and dignity throughout the move-in process and beyond. However, reviews are mixed regarding financial practices and billing, with some families reporting serious concerns about money handling and payment disputes that required legal intervention.
Residents enjoy amenities including a garden courtyard with a pond, regular recreation activities, hair and nail services, and individualized attention to personal needs. One reviewer who works with seniors to match them with communities wrote that Promenade
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Help Me Choose4.8overall · 106 ratings combined
4.8★ on Google (106)
Tina Nieves
Apr 2026
The food is not the greatest. If you don't like the main meal you're stuck with sandwiches like peanut butter and jelly or egg salad. When you tour the place they tell you how good the food is. Most of the time the food is cold or barely warm. It's usually the same food all the time. People get stuff missing alot .
Donald Milligan
Oct 2024
Well at this point this place has stolen my 91 year old uncle's money and I have been trying to get it from this place for almost a year they keep giving me the run around at this point I had to get a lawyer and we will be after the money they refuse to give back and damages. And social security has opened an investigation on them to unbelievable that this is actually going on.dont put your loved one there it looks like a nice place but this people are straight up thief's
Alexis Ticotin
Nov 2023
The care and attention everyone gets here is exemplary. The social interactions are crucial to the well being of the residents and the staff do their utmost to make sure that everyone who wants to, can be involved. Thank you so much for taking such good care of Iris Ticotin
Marcus Ticotin
Nov 2023
My mom has been going there for the winter for the last several years. Great community and staff, and LOTS of activities. We are very grateful to have Promenade in the area.
Nancy Ticotin
Nov 2023
My mother is so happy to be there! She loves the bowling, the bingo, all the music performances. The staff is very friendly and professional, the facility is very clean. To have a community around her and social activity means everything to us, her children. Thank you Promenade!
Promenade at Middletown offers Assisted Living and Independent Living.
Promenade at Middletown is located at 70 Fulton St in Middletown, Delaware.
Promenade at Middletown carries a 4.8 out of 5 rating from 106 Google reviews. Families overwhelmingly praise Promenade at Middletown for its warm, attentive staff—especially one staff member named Karen Treacy—who help ease the transition into assisted living and keep residents clean, engaged, and cared for. Reviewers highlight a lively activities calendar, a clean and welcoming building, and staff who respond quickly to concerns. A smaller number of reviews raise serious concerns about food quality, billing practices, and communication lapses. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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