MyLivingChoice

ProHealth Care

N17w24100 Riverwood Dr., Suite 200

4.8(1,703 ratings)· Waukesha average: 4.6

ProHealth Care

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1986

ProHealth Care is a home health agency serving Waukesha, Wisconsin offering Home Health. Families rate it 4.8 out of 5 across 1,703 reviews.

About ProHealth Care

ProHealth Care is a Medicare-certified home health agency serving Waukesha, WI and has been Medicare certified since 1986. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.

Medicare rates the quality of patient care at ProHealth Care 3.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at ProHealth Care

Home Health

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Reviews of ProHealth Care

4.8overall · 1,703 ratings combined

4.8★ on Google (1,703)

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Ask about availability, hourly rates, or a free in-home assessment. Your details go only to ProHealth Care, never sold or shared.

Medicare Quality of Care

ProHealth Care is a Medicare-certified home health agency (certified since 1986). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency84%US 79%
  • Rated their overall care 9 or 10 out of 1090%US 85%
  • Care was given in a professional way93%US 89%
  • The team communicated well92%US 86%
  • The team discussed medicines, pain and home safety88%US 82%

793 completed patient surveys, 34% response rate.

Hospital outcomes

  • Discharged to the community89%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)12%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around89%US 83%
  • Patients got better at getting in and out of bed91%US 83%
  • Patients got better at bathing91%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly87%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations88%US 61%

Service area

ProHealth Care reports serving 65 ZIP codes, including Milwaukee, Waukesha, Brookfield, New Berlin, Watertown, Ashippun, Big Bend, Burlington, Butler, Colgate and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 527178. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does ProHealth Care offer?

ProHealth Care offers Home Health.

Where is ProHealth Care located?

ProHealth Care is located at N17w24100 Riverwood Dr., Suite 200 in Waukesha, Wisconsin.

Does Medicare cover care from ProHealth Care?

Yes. ProHealth Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use ProHealth Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit ProHealth Care?

Submit the Request Information form on this page to connect with ProHealth Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

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