Primrose Retirement Community of Mt. Pleasant

K Pirazzi

Jul 2026

via Google ↗

Our mother lived at Primrose for 8 years. She felt it truly was home. She made incredible friends and kept active with primrose activities. The staff at Primrose treated her with respect, friendship and were excellent as she transitioned to assisted living. They kept her engaged there making sure she got to her bridge days, weekly happy hours and hair appointments. She loved the community there, even being an ambassador for them to welcome new residents. Our large family was spread near and far yet we all felt welcomed at Primrose when we came to see her. We had many family holidays and her 90th and 95th birthdays celebrating “in the pub” with our mother.

Patti Houdek

Jun 2026

via Google ↗

My mom has been at Primrose for years and it's been a wonderful experience!

Retired Old Guy

Dec 2025

via Google ↗

I can only edit my review from last year. I again spent several days in a guest room visiting my Mother. The staff and care remains spectacular! I suggest you attend one of the social occasions if you want to see the chemistry between staff and residents. Below is from last year.<br><br>I just spent 4 night at the Primrose Retirement Community with my mother while visiting from Seattle. I found my mother very satisfied with darn near everything! I enjoyed my time sharing her routine as a resident in the independent living section. There are the usual problems we have seen in 3 prior communities in Seattle and Arkansas. Complaints about food by some at the dinner tables, and some clickish behavior by residents. But all in all this was the best I have seen, and the dining staff is spectacular! The rest of the staff involved in maintenance, services, cleaning and management were always on their game and demonstrated exceptional caring and responsiveness. I want to publicly recognize some whose names I recall, and apologize to those I can't. Dian, Jen, Victoria, Michele, Markus (driver, because Mom said so), Rick, Gina (a volunteer) and as I said, darn near everyone there deserves praise. I wish I could recall more names of the wait staff. Staff resident ratio seemed appropriately good to great. I witnessed the care provided to assisted residents in public settings, and again it appeared pretty darn good. I had little contact with nursing staff. But as a retired RN now 69 years old familiar with the care requirements of us older folks, I saw only competence and caring from my guests perspective. If this review seems over the top, sorry. I have found great relief during both visits a year ago and this recent one. At this time I do not see her wanting to ever move. One draw back if considering this location is that in the event she will need memory care, there is not a unit here to provide that care. Thanks again to all at this Primrose that contribute to my mothers care and happiness!

JODI JENSEN

Sep 2025

via Google ↗

Our mother is living here and absolutely loves it! The Staff is outstanding!!<br>There is not a Better Senior Living STAR 5 🌹

PATRICIA FARRELL

Aug 2025

via Google ↗

Primrose staff are exceptional, across all services, whether: nursing, kitchen, cleaning, maintenance or administrators. My mother is over 100 yo and there is NO doubt she would not be alive today if it weren’t for their attentive and vigilant staff. Primrose staff go ‘above and beyond’ on a routine basis. The Mt Pleasant facility is sparkling clean! Even if a light bulb goes out, the maintenance staff replace it immediately. There is no maintenance work that is too small for a timely response.<br>Services are consistently delivered with tender-hearted kindness. Visiting Mom numerous times since her arrival at Primrose 3 years ago, our family has observed, in person, the warm hearts of the staff. No staff person has ever acted “put out” by a request.<br>Mom is from a generation that mowed her own lawn and cleared her driveway of snow for (way too) many years and now the time has come for her to fully enjoy support for the last chapter of her life. It was tough to get Mom to give up driving a car, yet, at Primrose their van takes her wherever she wishes to go: grocery store, general shopping, or every day errands.<br>Primrose activities are both helpful & fun for Mom, and available 7 days/week. There is no reason to be bored at Primrose! During summer, she enjoys keeping flowers on her patio, where she can sit outside and enjoy the “green” views. The fireplace sitting room offers a warm, inviting milieu for winter gatherings. While meals are available in their dining room, or in her apartment, the dining room is a lovely space for social interaction(s). For her, it’s a highlight of each day to share meals with new friends at Primrose.<br>Knowing how well Mom is cared for, Primrose affords peace of mind for her family. What more could we ask for?