1 / 5Families describe a mixed experience with this Comfort Keepers location: many praise the caregivers themselves for being punctual, attentive, and willing to do extra small tasks beyond the care plan, while others report frustrating interactions with office and sales staff. A couple of reviewers raised concerns about billing practices and how caregiver assignments were handled.
AI-generated from reviews and community data.
Comfort Keepers Home Care is a senior care provider serving Greenfield, Wisconsin offering At-Home Care. Families rate it 4.1 out of 5 across 35 reviews.
Comfort Keepers Home Care provides in-home care services in Greenfield, Wisconsin and the surrounding areas including West Allis, Brookfield, Elm Grove, Wauwatosa, Milwaukee, and Waukesha County. Since 2002, the company has served seniors and disabled adults in their homes, helping them maintain independence through personalized caregiving and support.
The company offers a broad range of non-medical in-home care services, including assistance with bathing, dressing, grooming, medication management, mobility support, meal planning and preparation, and incontinence care. Comfort Keepers also provides transportation for seniors unable to drive, technology assistance, respite care for family caregivers, and around-the-clock support for those no longer able to live independently. The organization serves clients in assisted living communities requiring additional assistance, supports recovery from hospital stays, and offers specialized care for individuals with limited life expectancy.
Comfort Keepers emphasizes what it calls Interactive Caregiving, an approach designed to move beyond routine tasks to empower aging adults and disabled individuals. This philosophy encourages caregivers to foster genuine connections and support purposeful living, transforming everyday activities into meaningful experiences. The company also offers specialized support for individuals with Alzheimer's disease or dementia, providing personalized care plans focused on memory engagement and cognitive stimulation.
The organization provides additional services including companionship, help with errands and groceries, senior technology such as home monitoring and medical alert systems, and an online family portal to keep loved ones informed about daily activities. Comfort Keepers maintains dedicated staff available around the clock to meet home care needs, and develops customized care plans based on each client's unique needs and preferences with flexible scheduling options.
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Help Me Choose4.1overall · 35 ratings combined
4.1★ on Google (35)
Sarah Desch
May 2026
I been working as a caregiver for comfort keepers since February. I love my clients and the office staff works hard at working with their employees to accommodate their needs. They try their best at helping employees and clients!
Carrie Fix
Apr 2026
If I could give them no stars, I would. This is a terrible company, rude Sales people that do not call you back. Rude person who answers the phone and is very unhelpful. They actually send people to my house without letting me know in advance. Finally, because of their rudeness, I Told them not to come back and they said I couldn’t have my deposit back because I canceled my service. All I can say is karma. Don’t waste your time with them and use another company. Make sure you do your research when it comes to the care of your loved one.
Barb Emanuele
Jan 2026
My husband was hired back and looked forward to caring for a variety of clients, as an experienced caregiver and army veteran. However, he was given only 2 clients...2 clients to clean their homes. When asked why he never did personal cares, he was never given the opportunity. When he asked why he was never given the opportunity, it was because he was male. As an experienced certified nursing assistant and caregiver, I have worked with people of all genders who do very good work. This is a very sexist unacceptable attitude. Your business practices should be seriously questioned.
Truth
Dec 2025
Comfort Keepers is the best company to work and I can recommend anybody What is the best part of working at the company? Because they value their staff and individuals as well, anytime you called them they are there to help you. What is the most stressful part about working at the company? Nothing is stressing when you have your company that is willing to learn from staff and help What is the work environment and culture like at the company? The worked environment is perfect What is a typical day like for you at the company? Excellent and maintaining work promoting
Dave Mangus
Feb 2020
Can not say enough about the this company. Having used other companies to help with my father, Comfort Keepers has been outstanding in his and my families care. They go out of their way to accommodate your needs, are on time/early to assignment, friendly and hard working. They work with you,. Our team of caregivers 1 weekdays and 2 different ones on Saturdays have been godsends to us. They work on finding a fit for your needs and loved ones. All of caregivers that have been to our home with this service not only did tasks and care within the care plan as defined but did the small things that needed done without being asked. If the trash can was full, it was taken out, dusting, folding a load laundry etc. It may seem trivial to some but if your doing care for loved one mostly on your own, the small stuff matters. You need to communicate 2 weeks to cancel, but can usual add time within that. They make an effort to meet your needs.
Comfort Keepers Home Care offers At-Home Care.
Comfort Keepers Home Care is located at 4811 S 76th St #300 in Greenfield, Wisconsin.
Families describe a mixed experience with this Comfort Keepers location: many praise the caregivers themselves for being punctual, attentive, and willing to do extra small tasks beyond the care plan, while others report frustrating interactions with office and sales staff. A couple of reviewers raised concerns about billing practices and how caregiver assignments were handled.
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