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Complete Care at Ridgewood (Ridgewood Care Center )

3205 Wood Rd

4.4(205 ratings)· Racine average: 4.3

Complete Care at Ridgewood (Ridgewood Care Center ), photo 11 / 6

Quick Facts

Total units
200
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
200
Care focus
Post-acute rehab aimed at reducing hospital readmissions
Facility type
Combines post-acute rehab with long-term nursing care

What Families Think

Complete Care at Ridgewood is a skilled nursing and long-term care facility in Racine, Wisconsin, focused on post-acute rehabilitation and recovery. While detailed family reviews were not available, the community holds a 4.4 rating from over 200 Google reviews, suggesting general satisfaction with care.

The Good

  • Structured rehabilitation programs for recovery
  • Focus on reducing hospital readmissions
  • On-site meal preparation
  • Well-maintained, clean grounds
  • Strong overall Google rating

The Bad

  • No published pricing information available
  • Limited amenities or review detail provided

AI-generated from reviews and community data.

Complete Care at Ridgewood (Ridgewood Care Center ) is a senior living community in Racine, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 205 reviews.

About Complete Care at Ridgewood (Ridgewood Care Center )

Complete Care at Ridgewood is a post-acute, skilled nursing, and long-term care community located in Racine, Wisconsin. The facility provides comprehensive rehabilitation and recovery services designed to support patients through their care journey with tailored programs and individualized attention.

The community offers structured rehabilitation programs focused on helping patients achieve their recovery goals and successfully transition back home. Staff implement strategies to reduce preventable hospital readmissions following post-acute stays, working collaboratively with patients and families throughout the recovery process.

The facility features well-maintained grounds and clean accommodations. Meals are prepared on-site, and the community offers activities designed to engage residents and support their overall well-being during their stay.

Complete Care at Ridgewood employs nursing staff, certified nursing assistants, dietitians, and other care professionals who work together to deliver respectful, attentive care. The facility emphasizes creating an environment where residents feel supported and confident in their care experience.

Types of Care at Complete Care at Ridgewood (Ridgewood Care Center )

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Kitchen
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Complete Care at Ridgewood (Ridgewood Care Center )

4.4overall · 205 ratings combined

4.4★ on Google (205)

Karyn Dexter

Aug 2026

via Google

During my stay i repeatedly asked for a breathing treatment and it took hours for me to get them knowing that my oxygen was very low. The nurse was overwhelmed and said to my family member that he was having bad anxiety which didnt help me feel calm while my sister told him to get oxygen on me now and call an ambulance. While at the hospital found out that I had pneumonia.<br>I also had a CNA who improperly transferred me which caused an injury. Some of the staff were rude and dismissive. It seemed that they were short staffed and it showed. I wouldnt recommend this place to anyone!!

Ru Young

Aug 2026

via Google

My friend seems to be will taken care of<br>She had nice hair , skin and even her finger<br>Nails polished.

Travis Christian

Jul 2026

via Google

Everyone staff member was very polite and and helpful. The building was clean and smelled clean.

DeeDee Armstrong

Jul 2026

via Google

I WILL NOT HIGHLY RECOMMEND THIS PLACE ! for your loved ones . VERY UNPROFESSIONAL! some works only there for a check . my mom was there for about 2 months and they did a horrible job ! left her in soild briefs. never checked her blood pressure when they supposed to . they never called when her condition started changing . i had to take her to the hospital just for the hospital to tell me she had a bad uti for weeks untreated because she wasn’t getting cleaned properly. that’s caused her to get cepic and pass way . i’ll think twice before putting your loved one in this place !! RUN.

Edward Martin

Jul 2026

via Google

I would like to thank all of Ridgewood staff for taking great care of my mother while she does rehabilitation and being a great support system for her and understanding. Thank You from the Martin abd Grandberry Family

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Government Inspection History

9 inspection visits in the last three years, 67 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 7, 2026Health Complaint5 citations
  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 6, 2026

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 6, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 6, 2026

  • Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 6, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 6, 2026

Dec 4, 2025Health Complaint1 citation
  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 5, 2025

Aug 12, 2025Fire Safety StandardHealth Standard16 citations
  • Conduct risk assessment and an All-Hazards approach.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 21, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 21, 2025

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 21, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 21, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 21, 2025

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 21, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 21, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 21, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 21, 2025

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 21, 2025

  • Install properly constructed and protected linen or trash chutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 21, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 21, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 21, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 21, 2025

  • Properly provide smoke detection systems in areas open to corridors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 21, 2026

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 21, 2025

Feb 19, 2025Health Complaint4 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 19, 2025

Dec 6, 2024Health Complaint1 citation
  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 26, 2024

Oct 23, 2024Health Complaint3 citations
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 22, 2024

May 6, 2024Fire Safety StandardHealth ComplaintHealth Standard14 citations
  • Provide family notifications of emergency plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 29, 2024

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 29, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 29, 2024

Aug 31, 2023Infection ControlNo citations
Jan 26, 2023Fire Safety StandardHealth Standard23 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedCorrected Feb 24, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2023

  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 28, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 24, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2023

  • Install properly constructed and protected linen or trash chutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2023

  • Install resident room doors of proper design and width.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 24, 2023

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2023

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 12, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2023

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2023

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2023

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2023

  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 24, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Complete Care at Ridgewood (Ridgewood Care Center ) offer?

Complete Care at Ridgewood (Ridgewood Care Center ) offers Skilled Nursing / Long Term Care.

Where is Complete Care at Ridgewood (Ridgewood Care Center ) located?

Complete Care at Ridgewood (Ridgewood Care Center ) is located at 3205 Wood Rd in Racine, Wisconsin.

What do families say about Complete Care at Ridgewood (Ridgewood Care Center )?

Complete Care at Ridgewood is a skilled nursing and long-term care facility in Racine, Wisconsin, focused on post-acute rehabilitation and recovery. While detailed family reviews were not available, the community holds a 4.4 rating from over 200 Google reviews, suggesting general satisfaction with care.

How did Complete Care at Ridgewood (Ridgewood Care Center ) do on recent health and safety inspections?

Complete Care at Ridgewood (Ridgewood Care Center ) had 9 government inspection visits in the last three years, with 67 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Complete Care at Ridgewood (Ridgewood Care Center )?

Submit the Request Information form on this page to connect with Complete Care at Ridgewood (Ridgewood Care Center ) and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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