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Primrose Retirement Community of Billings

3140 Sweet Water Dr

4.6(33 ratings)· Billings average: 4

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Quick Facts

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviewers of Primrose Retirement Community of Billings are overwhelmingly positive, praising the compassion of the staff, the friendliness of residents, and the range of activities. A couple of reviews raise serious concerns, including one about a leadership hire and one sharply negative overall assessment.

What reviewers praise

  • Staff described as compassionate and kind to residents
  • Friendly, close-knit resident community
  • Modern, clean facility with lots of natural light
  • Variety of engaging activities offered
  • On-site transportation bus for residents
  • Positive long-term family experiences (3–8 years)

What reviewers flag

  • One reviewer raised concerns about the director of nursing's professional record
  • One reviewer described a very negative overall experience without specifics

AI-generated from reviews and community data.

Primrose Retirement Community of Billings is a senior living community in Billings, Montana offering Independent Living and Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Transportation Services. Families rate it 4.6 out of 5 across 33 reviews.

About Primrose Retirement Community of Billings

Primrose Retirement Community of Billings is an Independent Living and Assisted Living community in Billings, Montana, offering residential care for older adults across two service levels.

The community receives consistent praise from families for staff warmth and genuine attention to residents. Multiple families describe the care as characterized by kindness and respect, with one family noting that staff "treated us like family." Residents and visitors highlight an active calendar of programs and events, an open floor plan with natural light, clean and modern facilities, and transportation services. The welcoming atmosphere and friendly resident community appear frequently across reviews, with families emphasizing the social and enriching aspects of daily life.

The community holds a 4.6 out of 5 rating based on 33 Google reviews. While the majority of feedback is highly positive, a small number of reviews raise concerns that prospective families may want to explore independently before making a decision.

Types of Care at Primrose Retirement Community of Billings

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • Transportation Services

Activities

  • Social Activities

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Reviews of Primrose Retirement Community of Billings

4.6overall · 33 ratings combined

4.6★ on Google (33)

Amy Grondin

Oct 2025

via Google ↗

My mother is a resident and I can not sing their praises high enough! The genuine care, concern and compassion that my mother receives on a daily basis from ALL of the staff is beyond what I imagined or expected. Thank you for all that you do Primrose of Billings!!

Rose Wright

Aug 2025

via Google ↗

I am a Resident here and I love it here because it's nice and clean and it has nice views. Everything is always up to part.

Juanita Adams

Aug 2025

via Google ↗

Yes, I am a resident of sweet water and I think this is the best place ever. We have great activities and residents are friendly. And the staff is marvelous, so I recommend this place is top number one.

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Frequently Asked Questions

What types of care does Primrose Retirement Community of Billings offer?

Primrose Retirement Community of Billings offers Assisted Living and Independent Living.

Where is Primrose Retirement Community of Billings located?

Primrose Retirement Community of Billings is located at 3140 Sweet Water Dr in Billings, Montana.

What do families say about Primrose Retirement Community of Billings?

Reviewers of Primrose Retirement Community of Billings are overwhelmingly positive, praising the compassion of the staff, the friendliness of residents, and the range of activities. A couple of reviews raise serious concerns, including one about a leadership hire and one sharply negative overall assessment.

How can families visit Primrose Retirement Community of Billings?

Submit the Request Information form on this page, or contact Primrose Retirement Community of Billings directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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