MyLivingChoice

Prime Home Health, LLC

2125 Executive Park Dr

3.7(3 ratings)· Opelika average: 4.3

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Prime Home Health, LLC logo
Prime Home Health, LLC, photo 1

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1999
Phone availability
24-hour phone line for questions and help

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Prime Home Health, LLC in Opelika, Alabama has a 3.7 rating based on only three Google reviews, so there isn't much feedback to draw on. The one detailed review describes serious gaps in wound care frequency that led to a hospitalization for sepsis, and the agency later declining to resume care after discharge. With so few written reviews, it's hard to identify consistent patterns of praise.

What reviewers praise

  • Offers both home health and hospice services

What reviewers flag

  • One report describes wound dressing changes limited to two days a week
  • One report says agency declined further care after hospitalization due to living alone
  • One reviewer says this led to a repeat hospitalization for sepsis

AI-generated from reviews and community data.

Prime Home Health, LLC is a home health agency serving Opelika, Alabama offering Home Health. Families rate it 3.7 out of 5 across 3 reviews.

About Prime Home Health, LLC

Prime Home Health, LLC is a Medicare-certified home health agency serving clients in Opelika, Alabama since 1999. The agency provides skilled nursing, physical therapy, speech therapy, and medical social services to patients recovering at home.

The agency holds a CMS quality star rating of 3.5 of 5. Reviewers report mixed experiences. One reviewer described frustration with visit frequency and subsequent complications, while ratings across available reviews range from 1 to 5 stars.

Types of Care at Prime Home Health, LLC

Home Health

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Reviews of Prime Home Health, LLC

3.7overall · 3 ratings combined

3.7★ on Google (3)

SpisDritt

Dec 2023

via Google ↗ · Report

Completely useless. Injured the bottom of my foot. Signed up for Home Health after leaving the hospital. Needed daily dressing changes but they only would do two days a week. Ended up back in the hospital a week later with sepsis. After getting out again I call Home Health back up. Now they say they can't come over at all because I don't have someone to take care of me at home because I live alone and have no family in the area able to take care of me. How dumb is that? Now I'll probably end up back in the hospital because I can't get adequate help at home.

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By submitting, you're okay with us and Prime Home Health, LLC reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Prime Home Health, LLC is a Medicare-certified home health agency (certified since 1999). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Speech therapy
  • Medical social services

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency82%US 79%
  • Rated their overall care 9 or 10 out of 1090%US 85%
  • Care was given in a professional way92%US 89%
  • The team communicated well89%US 86%
  • The team discussed medicines, pain and home safety92%US 82%

109 completed patient surveys, 24% response rate.

Hospital outcomes

  • Discharged to the community89%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)7%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around83%US 83%
  • Patients got better at getting in and out of bed95%US 83%
  • Patients got better at bathing86%US 86%
  • Patients' breathing improved81%US 85%
  • Patients got better at taking medications correctly89%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations72%US 61%

Service area

Prime Home Health, LLC reports serving 27 ZIP codes, including Phenix City, Auburn, Opelika, Alexander City, Camp Hill, Cusseta, Dadeville, Five Points, Fort Mitchell, Hatchechubbee and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 017147. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Prime Home Health, LLC offer?

Prime Home Health, LLC offers Home Health.

Where is Prime Home Health, LLC located?

Prime Home Health, LLC is located at 2125 Executive Park Dr in Opelika, Alabama.

What do families say about Prime Home Health, LLC?

Prime Home Health, LLC carries a 3.7 out of 5 rating from 3 Google reviews. The one detailed review describes serious gaps in wound care frequency that led to a hospitalization for sepsis, and the agency later declining to resume care after discharge. With so few written reviews, it's hard to identify consistent patterns of praise. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Prime Home Health, LLC?

Yes. Prime Home Health, LLC is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Prime Home Health, LLC?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Prime Home Health, LLC?

Submit the Request Information form on this page, or contact Prime Home Health, LLC directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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