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Prestonwood Rehabilitation is a skilled nursing and rehab center in Plano that families and patients describe as attentive and compassionate, particularly praising specific staff members and the recovery experience after surgery or hospitalization. Reviewers consistently highlight the quality of care and the comfort of the facility, though the overall Google rating of 3.5 across 72 reviews suggests experiences vary more broadly than the five reviews shown here.
AI-generated from reviews and community data.
Prestonwood Rehabilitation is a senior living community in Plano, Texas offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Cable or Satellite TV and Emergency Call System. Families rate it 3.5 out of 5 across 72 reviews.
Prestonwood Rehabilitation & Nursing Center is a skilled nursing and rehabilitation facility in Plano, Texas, offering care for patients recovering from hospitalization. The center provides rehabilitation services including physical therapy, occupational therapy, and speech therapy on both inpatient and outpatient bases, with a nursing staff available around the clock.
The facility features a spacious therapy gym, outdoor therapy courtyard, and a furnished transitional apartment to support the recovery process. Private recovery rooms are equipped with flat screen televisions, fully electric beds, Wi-Fi internet access, and individual climate control to ensure patient comfort during their stay.
Located in West Plano, the center is conveniently positioned just minutes from Carrollton, Lewisville, Frisco, and North Dallas. The facility specializes in rehabilitation for conditions such as hip injuries and stroke recovery, combining expert physical therapy with compassionate skilled nursing care.
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Help Me Choose3.5overall · 72 ratings combined
3.5★ on Google (72)
Casey Hans
Jul 2026
Terrible, we had to spend the days and nights there to stay with her because the staff was so incompetent. They are understaffed and only pay their workers maybe $13/hr. We will never used skill nursing rehab again because of this nightmare.
Shawn Williams
Jul 2026
My mother Shirley was treated with the upmost respect and care at this facility. I highly recommend Preston Woods and if I ever need To bring my mother back, I will
Angie Hamous
Mar 2026
My father spent two weeks at Prestonwood Rehab and was very pleased with the entire stay. The staff is attentive and friendly, the facility was constantly being cleaned, and the meals were tasty & plentiful. I would not hesitate to have my father return in the future.
Tami Hahn
Mar 2026
Looking for a place for a parent needing rehab assistance? You found it! Prestonwood rehab. They are so kind and helped mom in her journey to recovery! Thank you team!
DieselMan 97
Feb 2026
Don’t try and drop off patient past 7 you won’t get in unless somebody is leaving. And nurses act like they don’t know what’s going on.
3 inspection visits in the last three years, 17 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Feb 25, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternCorrected Feb 25, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Feb 25, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 1, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 1, 2025
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 1, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 1, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 4, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 4, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 22, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 22, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 31, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 22, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Prestonwood Rehabilitation offers Skilled Nursing / Long Term Care.
Prestonwood Rehabilitation is located at 2460 Marsh Ln in Plano, Texas.
Prestonwood Rehabilitation is a skilled nursing and rehab center in Plano that families and patients describe as attentive and compassionate, particularly praising specific staff members and the recovery experience after surgery or hospitalization. Reviewers consistently highlight the quality of care and the comfort of the facility, though the overall Google rating of 3.5 across 72 reviews suggests experiences vary more broadly than the five reviews shown here.
Prestonwood Rehabilitation had 3 government inspection visits in the last three years, with 17 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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