2.8(8 ratings)· Fall River average: 3.8
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1 / 5An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers describe inconsistent home care service, including missed or unannounced skipped visits, and repeated complaints about unprofessional treatment from staff and management. A few reviewers also mention low pay for caregivers and hiring/HR issues, though one comment praised the agency's help for bedridden rehab clients.
AI-generated from reviews and community data.
Premier Home Health Care Services, Inc is a home health agency serving Fall River, Massachusetts offering Home Health. Families rate it 2.8 out of 5 across 8 reviews.
Premier Home Health Care Services, Inc is a home health agency serving clients in Fall River, Massachusetts.
Reviewers consistently report concerns about reliability and management. Multiple families describe missed or unannounced absences of caregivers, unresolved issues even after speaking with leadership, and communication problems. Reviewers also raise concerns about the professionalism of office staff and overall management practices.
One reviewer noted the agency provides support for rehabilitation and bedridden patients, though others indicate staffing challenges and that pay rates are lower than competitors in the area.
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Help Me Choose2.8overall · 8 ratings combined
2.8★ on Google (8)
Brittany Danforth
Jun 2026
Sierra from Human Resources is the absolute worse. Hung up on me twice. Told the receptionist to not answer my calls. Hired my aunt then fired her because she “called too much” after they would not return her calls ! Someone needs to reevaluate their hiring proceess and their HR team. She also asked us to lie and say my aunt worked for me when she had not
Janice Cabecinha
Mar 2026
This company lacks good management. If you’re looking for a homecare with hours this is not the one to go too .The pay is lower than most .
Ivette Torres Feliciano
Feb 2023
Mistakes .. it's a job like all others Best help in rehabs for bedridden health issues
Corina Hetu
Nov 2022
Jen in the Fall River office needs to be fired. She's rude and unprofessional.
marlene
Apr 2018
My mother has been receiving home care from this facility for years and sadly they are very unreliable and don't give courtesy calls when no one is coming, an ongoing problem even after speaking with the director several times. Excuses after excuses
Premier Home Health Care Services, Inc offers Home Health.
Premier Home Health Care Services, Inc is located at 1021, 657 Quarry St #7 in Fall River, Massachusetts.
Premier Home Health Care Services, Inc carries a 2.8 out of 5 rating from 8 Google reviews. Reviewers describe inconsistent home care service, including missed or unannounced skipped visits, and repeated complaints about unprofessional treatment from staff and management. A few reviewers also mention low pay for caregivers and hiring/HR issues, though one comment praised the agency's help for bedridden rehab clients. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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Home care · no referral needed