David Erwin
Apr 2024
I wanted to say thank you Jamie for helping us with dad. We couldn't ask for a better nurse. Dad enjoyed seeing you and picking with you. You grew on us all like you was part of the family.
Preferred Hospice
1106 Bradshaw Drive4.5(4 ratings)· Florence average: 4.3
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Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 2013
- Medicare certification
- Medicare-certified home health agency since 2013
- Quality rating
- CMS rates patient care 4.5 out of 5 stars
- Ownership
- Privately owned home health agency
- In-home therapy services
- Offers PT, OT, and speech therapy at home
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe Preferred Hospice's home health team in Florence, Alabama as caring, knowledgeable, and professional, with several reviewers highlighting close, personal relationships with nursing staff. The agency holds a high Medicare quality rating and has been serving the Shoals area since 2013.
What reviewers praise
- Reviewers call staff caring, knowledgeable, and professional
- Nurses build close, personal relationships with families
- High CMS quality-of-care rating from Medicare
- Google reviewers give it 4.5 out of 5 stars
What reviewers flag
- No published pricing information available
- Only a handful of online reviews to judge from
AI-generated from reviews and community data.
Preferred Hospice is a home health agency serving Florence, Alabama offering Home Health. Families rate it 4.5 out of 5 across 4 reviews.
About Preferred Hospice
Preferred Hospice is a Medicare-certified home health agency serving Florence, AL and has been Medicare certified since 2013. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Preferred Hospice 4.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Preferred Hospice
Home Health
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Help Me ChooseReviews of Preferred Hospice
4.5overall · 4 ratings combined
4.5★ on Google (4)
theresa wood
Jan 2024
Preferred Hospice is the most caring, knowledgeable, and professional company in the Shoals Area. Highly recommended to all.
David Underwood
Aug 2021
Shoals Hospice assisted in the care of our dad in his last two or three weeks of life while he was a Mitchell Hollingsworth Nursing Home. We appreciate the care and compassion shown him and our family in his last few days. It was comforting to have them with him and us during that time.
Medicare Quality of Care
Preferred Hospice is a Medicare-certified home health agency (certified since 2013). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency93%US 79%
- Rated their overall care 9 or 10 out of 1096%US 85%
- Care was given in a professional way95%US 89%
- The team communicated well93%US 86%
- The team discussed medicines, pain and home safety88%US 82%
178 completed patient surveys, 27% response rate.
Hospital outcomes
- Discharged to the community70%US 80%Worse than
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)13%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around97%US 83%
- Patients got better at getting in and out of bed100%US 83%
- Patients got better at bathing95%US 86%
- Patients' breathing improved93%US 85%
- Patients got better at taking medications correctly99%US 81%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations63%US 61%
Service area
Preferred Hospice reports serving 24 ZIP codes, including Florence, Athens, Anderson, Cherokee, Courtland, Danville, Hillsboro, Killen, Leighton, Lexington and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 017177. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Preferred Hospice offer?
Preferred Hospice offers Home Health.
Where is Preferred Hospice located?
Preferred Hospice is located at 1106 Bradshaw Drive in Florence, Alabama.
What do families say about Preferred Hospice?
Preferred Hospice carries a 4.5 out of 5 rating from 4 Google reviews. Families describe Preferred Hospice's home health team in Florence, Alabama as caring, knowledgeable, and professional, with several reviewers highlighting close, personal relationships with nursing staff. The agency holds a high Medicare quality rating and has been serving the Shoals area since 2013. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Preferred Hospice?
Yes. Preferred Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use Preferred Hospice?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Preferred Hospice?
Submit the Request Information form on this page, or contact Preferred Hospice directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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