MyLivingChoice

Preferred Care at Home of Thousand Oaks

100 E Thousand Oaks Blvd #272

4.8(28 ratings)· Thousand Oaks average: 4.7

Part of Preferred Care at Home · 58 communities · 4.8★ average

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Preferred Care at Home of Thousand Oaks logo
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Quick Facts

Medicare quality
Certified, not yet rated

Home Health Compare

Medicare certified
Since 2021
Caregiver hours
Available from 1 to 24 hours daily
Post-hospital support
Discharge coaching, medication and transportation help
Operator experience
Founder has over 35 years in home care

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Preferred Care at Home of Thousand Oaks is an in-home care agency serving Thousand Oaks and nearby cities. Reviewers consistently describe reliable, compassionate caregivers who are flexible with scheduling and able to step in for emergencies, with several praising owner Riz for careful caregiver matching and coordination with family and facility staff.

What reviewers praise

  • Reviewers call caregivers flexible, compassionate, and understanding
  • Backup caregivers provided if regular one is unavailable
  • Praised for quick response during a caregiver emergency
  • Coordinates care with assisted living staff for clients
  • Careful matching of caregivers to client personalities and needs

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

Preferred Care at Home of Thousand Oaks is a home health agency serving Thousand Oaks, California offering At-Home Care and Home Health. Families rate it 4.8 out of 5 across 28 reviews.

About Preferred Care at Home of Thousand Oaks

Preferred Care at Home of Thousand Oaks provides in-home personal care assistance and homemaker services in Thousand Oaks, California. The company offers a range of services designed to help seniors remain in their own homes rather than move to care facilities.

Services include personal care assistance with activities of daily living such as bathing, grooming, and hygiene care; mobility assistance including transferring and walking support; homemaker care covering meal preparation, household chores, and laundry; and companion care for seniors living alone or without nearby family. The company also provides specialized dementia and Alzheimer's care through trained caregivers, and offers a Smooth-Transition Care program to help clients adjust after hospital discharge with coaching, medication management, appointment scheduling, and transportation assistance.

Caregivers are available for services ranging from one to twenty-four hours per day, with the company emphasizing personalized care plans tailored to individual needs. The founder and operator have been providing home care services for over thirty-five years and focus on maintaining clients' independence while providing necessary support.

Additional services include assistance with community activities and outings such as transportation to theater, doctor appointments, church, or social gatherings. The company aims to address loneliness and isolation common among elderly individuals living alone.

Types of Care at Preferred Care at Home of Thousand Oaks

At-Home CareHome Health

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Reviews of Preferred Care at Home of Thousand Oaks

4.8overall · 28 ratings combined

4.8★ on Google (28)

Jose Caldera

May 2026

via Google ↗ · Report

Martha not only provided exceptional care for my mother but also demonstrated a remarkable commitment to fulfilling additional essential responsibilities. Notably, when my wife gave birth, Martha assisted her during her postpartum journey. We highly recommend working with Martha.

Ethel Edell

Jan 2026

via Google ↗ · Report

During a recovery after knee surgery, I found working with Riz from Preferred Care very helpful in knowing that my needs for at home care would be met. She was always available to discuss my concerns.. I would use her agency again if needed.

Rachel Williams

Aug 2025

via Google ↗ · Report

It can be hard to find a caregiver that your loved one really likes,AND works well with the schedule needed sometimes. Preferred care atHome was really understanding with this,and did a lot of work( with no judgment) to help us find the perfect people for my grandpa!

Marcellino

Aug 2025

via Google ↗ · Report

I’ve been using Preferred Care at Home Thousand Oaks since October 2024 for my father who lives in assisted living in Oxnard. After almost a year of ongoing services, this caregiver agency has been a lifeline for Dad and our immediate family. We have a set schedule for certain days of the week with a regular caregiver. If our regular caregiver is ever unavailable, Riz always has fill in caregivers available to maintain the scheduled shifts. She has been great at matching up the right caregiver to provide for Dad’s needs. The caregivers provide a variety of services for Dad such as transportation to appointments, personal hygiene, housekeeping, companionship, fulfilling requests from the family, and collaborating with the assisted living staff. Furthermore, Riz was able to pull a caregiver last minute when Dad had an emergency. That definitely sits high on my list of praises and brought me peace of mind because I don’t live in Ventura County. I know Dad is in good hands when I am not there and Preferred Care at Home is on the clock. I had to part ways with a different caregiver agency in the past before finding Riz and her team. I’m glad I made the switch because Preferred Care at Home has proven to be reliable, consistent, and professional. Our experience dealing with Riz and the caregivers of Preferred Care at Home has been very positive in maintaining quality of life for Dad. Thanks again for making a great difference in my dad’s life.

Susan Lopez

Jul 2024

via Google ↗ · Report

I will definitely use Preferred Care at Home again! They took great care of my mom after her hospitalization for a brain bleed. All of the caregivers were amazing! Very flexible, compassionate and understanding. Thank you PCAH for making a very stressful situation so much better!

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Medicare Quality of Care

Preferred Care at Home of Thousand Oaks is a Medicare-certified home health agency (certified since 2021). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

  • Would definitely recommend the agency100%US 79%
  • Rated their overall care 9 or 10 out of 103%US 85%
  • Care was given in a professional way67%US 89%
  • The team communicated well79%US 86%
  • The team discussed medicines, pain and home safety60%US 82%

1 completed patient surveys, 33% response rate.

Service area

Preferred Care at Home of Thousand Oaks reports serving 5 ZIP codes, including Los Angeles, Costa Mesa, Thousand Oaks. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 559463. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Preferred Care at Home of Thousand Oaks offer?

Preferred Care at Home of Thousand Oaks offers At-Home Care and Home Health.

How much does Preferred Care at Home of Thousand Oaks cost?

Preferred Care at Home of Thousand Oaks has not published its pricing. For context, communities in Thousand Oaks that publish rates start around $4,100 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Preferred Care at Home of Thousand Oaks located?

Preferred Care at Home of Thousand Oaks is located at 100 E Thousand Oaks Blvd #272 in Thousand Oaks, California.

What do families say about Preferred Care at Home of Thousand Oaks?

Preferred Care at Home of Thousand Oaks carries a 4.8 out of 5 rating from 28 Google reviews. Preferred Care at Home of Thousand Oaks is an in-home care agency serving Thousand Oaks and nearby cities. Reviewers consistently describe reliable, compassionate caregivers who are flexible with scheduling and able to step in for emergencies, with several praising owner Riz for careful caregiver matching and coordination with family and facility staff. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Preferred Care at Home of Thousand Oaks?

Yes. Preferred Care at Home of Thousand Oaks is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.

Do I need a referral to use Preferred Care at Home of Thousand Oaks?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Preferred Care at Home of Thousand Oaks?

Submit the Request Information form on this page, or contact Preferred Care at Home of Thousand Oaks directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Thousand Oaks.

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