Breane Bibb
Dec 2025
They are above and beyond the best when it comes to caregiing and putting the client first. They also have unlimited resources to help eXh individual client beyond the scope of in home care.
Preferred Care at Home of Greater Huntsville
200 West Side Square Ste 6054.3(34 ratings)· Huntsville average: 4.4
1 / 5Quick Facts
- Care hours
- Scales from one hour up to 24/7 care
- Discharge support
- Coach meets clients at hospital for transition help
- Benefits help
- Assists families with Medicare and Medicare Advantage benefits
- Ownership
- Family-owned, founded by a husband-and-wife team
What Families Think
Families describe this in-home care agency as highly responsive, often arranging caregivers within a day or even hours of a request, including for hospice and dementia situations. Reviewers consistently praise the compassion and professionalism of individual caregivers and the office team's ability to quickly adjust care hours as needs change.
The Good
- Fast turnaround, sometimes same-day caregiver placement
- Compassionate, attentive caregivers frequently praised by name
- Flexible scheduling that scales up as needs increase
- Support during hospice and end-of-life care
- Specialized dementia and Alzheimer's caregiver training
- Help navigating Medicare and Medicare Advantage benefits
AI-generated from reviews and community data.
About Preferred Care at Home of Greater Huntsville
Preferred Care at Home of Greater Huntsville provides in-home personal care assistance and homemaker services to seniors in Huntsville, Alabama. The company offers a range of caregiving services including assistance with activities of daily living such as bathing, grooming, hygiene care, and mobility support, available from as little as one hour to 24 hours per day.
The organization emphasizes its Smooth-Transition Care program, designed to help seniors navigate discharge from hospitals or nursing homes. Through this program, clients receive a dedicated coach who meets them at the facility, guides them through the transition process, and provides ongoing support through regular phone calls or visits. The coach assists with scheduling transportation to appointments, managing medication regimens, ensuring home safety, and providing emotional support and encouragement during recovery.
Preferred Care at Home offers Companion and Homemaker Care services for seniors living alone or without nearby family support. These services include meal monitoring, transportation to appointments and community activities, assistance with household tasks, and companionship to alleviate loneliness. Homemaker care specifically addresses day-to-day household chores so seniors can remain comfortably in their homes rather than relocating to care facilities.
The company provides specialized in-home dementia and Alzheimer's care through specially trained caregivers who enable clients to safely remain at home while monitoring safety and health concerns. The organization was founded by a husband-and-wife team with over 35 years of experience in home care and emphasizes personalized care plans tailored to individual client needs while promoting independence and maintaining clients' dignity and sense of self-sufficiency.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
4.3overall · 34 ratings combined
4.3★ on Google (34)
Patricia Shane
May 2025
I called them due to my daughter works for them. I looked for information about my mom's care. They called me back in a timely manner, explained in detail what they offer. I explained what I was looking for. And they went above and beyond to find the information for the area I'm in which is the villages in central Florida. They were lower rates than other companies I called. They guaranteed that I could have only 2 people coming in. Due to my mom's dementia.they assured me that their wouldn't be a lot of foot traffic coming into my home and disrupting my mom. I highly recommend this company. They are very compassionate,and very much care about their clients.
Debbie Ratliff
Feb 2025
We had a great experience with Preferred Care. My mother was put on Hospice care and within a week and a half we needed extra care. I contacted Preferred Care just based on Google reviews. I contacted them to help at night at first. They came out quickly the next day for an evaluation. The caregiver came into a very chaotic time and through compassion and care, calmed the situation with my mom. We decided to hire Preferred Care for nights starting as soon as they could. They were able to have someone there that very night. By the next afternoon, it became clear to us that we would need more help during the day as well. I contacted the office and they quickly added to the schedule per the needs I had requested. By the next day, we decided we needed 24/7 care. This was going into a weekend so I just told them to do the best they could. Within an hour, I had an updated schedule with full 24/7 care. They caregivers were so helpful and compassionate. My mother died that Sunday evening. The caregiver was there to help us in that process. They took care of calling Hospice and making sure we were all taken care of. You never know what you are getting in to when hiring someone for this type of position. We had a great experience and I can not recommend Preferred Care enough!
Jeffrey Victoria
Feb 2025
My husband was cared for under Scott and his team and still have them on stand by. They took the time to listen to my concerns as well as my wishes. Scott and his team are very professional, kind and caring not only to their patients but to the family members as well. I would like to say they have two wonderful ladies that helped care for my husband and I would strongly recommend them to you, Latoyia took care of him over night and Kimaya took care of him during the day. Absolutely wonderful ladies! I would highly recommend this company to anyone that is looking for a very caring company to care for your loved ones.
Zach Anderson
Jan 2025
As a local Certified Elder Law Attorney in town, my clients trust me to make recommendations to get the care they need when they are sometimes at their most vulnerable. And when they do, I trust the caregivers and the leadership team at Preferred Care at Home. First, their assessment actually makes sure that the client is getting what they need, and makes sure that the caregiver and their tasks/goals are appropriate and workable. They also help with benefits from Medicare and Medicare Advantage, which my clients appreciate. There are other things I like about Preferred Care at Home, but they are too numerous to list. Most of my clients want to stay at home as long as possible, and Preferred Care at Home helps them achieve this goal. And that's why I trust them with my clients.
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