Scott Nichols
Jun 2026
Trish is awesome. Attentive staff.
Quick Facts
- Total units
- 126
- Medicare rating
- 2 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 126
- Inspections
- View history (30 citations)
- Nursing coverage
- 24/7 on-site nursing staff
- Therapy services
- On-site physical, occupational, and speech therapy
CMS Care Compare
What Families Think
Reviewers offer a mixed picture of Prairie Village: some praise attentive staff and a lively activities program, while others raise serious concerns about cleanliness, overnight care checks, and outdated equipment. Ratings range widely from very positive to sharply critical experiences.
The Good
- Attentive, caring staff noted by name
- Good variety of resident activities
- Staff receptive to family concerns
- Constant attention to resident safety details
The Bad
- One report of cockroaches and lack of updates
- One report staff failed to check residents overnight
- One report of a disrespectful, hostile nurse
- Older facility with unreliable equipment and transport vehicles
AI-generated from reviews and community data.
Prairie Village Healthcare Center is a senior living community in Jacksonville, Illinois offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.2 out of 5 across 11 reviews.
About Prairie Village Healthcare Center
Prairie Village Healthcare Center is a 126-bed skilled nursing and rehabilitation facility in Jacksonville, Illinois, offering both skilled and intermediate care through a team-based approach to comprehensive treatment. The facility provides personalized care plans tailored to meet each resident's unique healthcare needs.
The nursing department is professionally staffed around the clock to provide specialized care combined with dignity and comfort. The facility emphasizes a gentle and caring approach focused on each resident's wellbeing.
The rehabilitation program helps residents regain strength, independence, and confidence through personalized physical, occupational, and speech therapy. These services focus on mobility, daily living skills, communication, and overall quality of life.
Prairie Village Healthcare Center creates a positive and uplifting atmosphere through social programs and activities developed by its outgoing and friendly professional staff. Activities are often specialized to match the capabilities and needs of each resident, which the facility notes has a powerful impact on the healing process.
Types of Care at Prairie Village Healthcare Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Prairie Village Healthcare Center
3.2overall · 11 ratings combined
3.2★ on Google (11)
David Morrison
Oct 2025
Older facility. Special equipment for patients needs was not available most of the time.Transport vehicles were broken and relied on borrowed vehicle. They were very receptive to families’s needs and concerns. Constant attention to details of patients safety seemed to be constant.
Jen Sims
Jun 2025
I'd give them no stars. Disgusting facility. Cockroaches. No updates. Staff do not check residents during the night. The nurse, Shelby, is disrespectful and puts the residents down. One resident she told to take a bath because she was tired of smelling her piss when she walked down the hall. So hateful to residents and staff. Bad attitude. Needs her licensed revoked.
Christie Butcher
Mar 2017
It is a good to place to live. They have a lot of activities.
Government Inspection History
6 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 23, 2026Health Complaint5 citations
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected May 15, 2026
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 15, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2026
Oct 24, 2025Health Complaint2 citations
Provide appropriate foot care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2025
Jun 30, 2025Health Complaint2 citations
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 9, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 9, 2025
Apr 11, 2024Fire Safety StandardHealth Standard10 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 17, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 16, 2024
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 22, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2024
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 11, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 22, 2024
Install a two-hour-resistant firewall separation.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 11, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 22, 2024
May 10, 2023Fire Safety StandardHealth Standard6 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 8, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 26, 2023
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 26, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 26, 2023
Jun 16, 2022Fire Safety StandardHealth Standard5 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Jul 11, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 11, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 11, 2022
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 11, 2022
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 11, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Prairie Village Healthcare Center offer?
Prairie Village Healthcare Center offers Skilled Nursing / Long Term Care.
Where is Prairie Village Healthcare Center located?
Prairie Village Healthcare Center is located at 1024 West Walnut in Jacksonville, Illinois.
What do families say about Prairie Village Healthcare Center?
Reviewers offer a mixed picture of Prairie Village: some praise attentive staff and a lively activities program, while others raise serious concerns about cleanliness, overnight care checks, and outdated equipment. Ratings range widely from very positive to sharply critical experiences.
How did Prairie Village Healthcare Center do on recent health and safety inspections?
Prairie Village Healthcare Center had 6 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Prairie Village Healthcare Center?
Submit the Request Information form on this page to connect with Prairie Village Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Prairie Village Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.
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