Jacksonville Skilled Nursing and Rehab

1517 West Walnut Street

4.2(101 ratings)

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Quick Facts

Total units: 88
Medicare rating: 2 of 5
Ownership: For profit, Individual
Certified beds: 88

What Families Think

Reviews for Jacksonville Skilled Nursing and Rehab are decidedly mixed: many family members praise the warmth and attentiveness of individual staff members and describe the facility as clean and homelike, while a significant number of others report serious lapses in care, staffing shortages, and a facility that feels rundown. The gap between the two experiences appears wide, with some reviewers citing specific incidents of neglect, delayed medical attention, and even deaths they attribute to inadequate care.

The Good

Staff frequently described as kind and attentive
Many reviewers call the facility clean and well-kept
Staff know residents by name personally
Nursing staff praised for compassion during rehab stays
Positive outcomes reported for some short-term rehab patients
Family-like atmosphere noted by several visitors

The Bad

Multiple reports of understaffing affecting resident care
Several reviewers describe delayed or missed medical attention
Reports of broken equipment, including mechanical lifts
One serious allegation of COVID transmission and death from neglect
Some reviewers mention basic hygiene needs going unmet
One report of restricted, time-limited visitation appointments

AI-generated from reviews and community data.

About Jacksonville Skilled Nursing and Rehab

Jacksonville Skilled Nursing and Rehab is a skilled nursing and rehabilitation center located in Jacksonville, Illinois, serving the Morgan County area. The community provides skilled medical care with a focus on treating guests, their families, and staff as family members.

The center emphasizes what it calls "Genuine Hometown Care," viewing the care of residents as both a responsibility and an opportunity. The facility is described as warm and welcoming, designed to help residents feel at home while receiving support from skilled medical staff.

The community commits to providing staff with the tools and support needed to deliver quality care, approaching employee fulfillment holistically rather than purely transactionally. The center views its staff as integral to serving the community and prioritizes treating employees as valued assets.

Jacksonville Skilled Nursing and Rehab aims to integrate itself into the local community, giving back and building trust with residents and their families in the small town setting.