Kathleen Davis Cunningham
Apr 2026
Porter Hills Home Health Care were a vital part of my recovery. Both the OT and PT were excellent, caring and pushing when needed. I'm grateful for your help!
4.8(26 ratings)· Grand Rapids average: 4.2
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Porter Hills Home Health Care provides in-home physical therapy, occupational therapy, and nursing visits for people recovering from surgery or hospital stays in Grand Rapids. Reviewers consistently praise the therapists and nurses by name, describing them as skilled, communicative, and compassionate during recovery.
AI-generated from reviews and community data.
Porter Hills Home Health Care is a home health agency serving Grand Rapids, Michigan offering Home Health. Families rate it 4.8 out of 5 across 26 reviews.
Porter Hills Home Health Care is a Medicare-certified home health agency serving Grand Rapids since 1994. As a nonprofit provider, it delivers skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits to clients in their homes.
The agency holds a CMS quality star rating of 3.5 out of 5. Reviewers consistently praised the competence and friendliness of care staff across disciplines. One reviewer noted that communication was exceptional, including proactive updates about scheduling delays, and another wrote that "every one of my caregivers was competent, compassionate, and friendly." Families reported that therapists provided thorough exercise instruction and that scheduling was straightforward.
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Help Me Choose4.8overall · 26 ratings combined
4.8★ on Google (26)
Kathleen Davis Cunningham
Apr 2026
Porter Hills Home Health Care were a vital part of my recovery. Both the OT and PT were excellent, caring and pushing when needed. I'm grateful for your help!
Larry Wood
Mar 2026
After an 8 day hospital stay, I required at home health care to aid in my recovery. That consisted of a nurse’s visit weekly to take my vitals, do a blood draw, and otherwise assess my condition. In addition, I had in home OT and PT. Every one of my caregivers was competent, compassionate, and friendly. I cannot say enough good things about Porter Hills HHC, and if I find myself in a similar situation, I will request them for my care again. Special shout out to nurse Jenny R for the care she provided.
Kathy Orozco
Mar 2026
I had a very good physical therapist who came to my apartment and worked with me, with my exercises after surgery on my right heel. I will be recommending Porter Hills to my friends & family.
Patti Blk
Jan 2026
I had in home physical therapy after my total hip replacement surgery. Communication was exceptional if Ben was running late because of the weather. Exercise instructions were thorough and helpful. Ben was professional and easy to talk to. Scheduling was easy with very nice people. I would use them again.
bethann broersma
Nov 2025
Im very happy to say Porter Hills care with PT With Drew Wagner was Great very Easy to work with Helped Me Very Much and Very Knowledgeable with what he was helping me with and alway Helpful ! Always a smile and easy to talk to ! I was told I didnt need OT that I was doing Good with that So I only met Lori Overbeek the 1 time seemed very Sweet as well .And Rachel Miller was Very Sweet and Helpful as well ! I was very Impressed with the Services and Followed through Help forsure . Thanks Very Supportive of Porter Hills Bethann Broersma
Porter Hills Home Health Care is a Medicare-certified home health agency (certified since 1994). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
327 completed patient surveys, 38% response rate.
Hospital outcomes
How patients did
Service area
Porter Hills Home Health Care reports serving 92 ZIP codes, including Grand Rapids, Muskegon, Holland, Wyoming, Ada, Allegan, Allendale, Alto, Belding, Belmont and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 237255. National figures are the average across all certified agencies.
Porter Hills Home Health Care offers Home Health.
Porter Hills Home Health Care has not published its pricing. For context, communities in Grand Rapids that publish rates start around $4,591 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Porter Hills Home Health Care is located at 4450 Cascade Rd SE #201 in Grand Rapids, Michigan.
Porter Hills Home Health Care carries a 4.8 out of 5 rating from 26 Google reviews. Porter Hills Home Health Care provides in-home physical therapy, occupational therapy, and nursing visits for people recovering from surgery or hospital stays in Grand Rapids. Reviewers consistently praise the therapists and nurses by name, describing them as skilled, communicative, and compassionate during recovery. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Porter Hills Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Porter Hills Home Health Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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