Kathleen Davis Cunningham
Apr 2026
Porter Hills Home Health Care were a vital part of my recovery. Both the OT and PT were excellent, caring and pushing when needed. I'm grateful for your help!
Quick Facts
- Medicare quality
- 3.5 of 5 stars
- Medicare certified
- Since 1994
- Service model
- In-home physical and occupational therapy visits
- Nursing care
- Weekly nurse visits for vitals and blood draws
Home Health Compare
What Families Think
Porter Hills Home Health Care provides in-home physical therapy, occupational therapy, and nursing visits for people recovering from surgery or hospital stays in Grand Rapids. Reviewers consistently praise the therapists and nurses by name, describing them as skilled, communicative, and compassionate during recovery.
The Good
- Reviewers praise PT and OT staff by name
- Nurses described as competent and compassionate
- Good communication, even during scheduling changes
- High 4.8 rating across 26 Google reviews
- Helped with recovery after surgery or hospital stays
The Bad
- No pricing information published for services
AI-generated from reviews and community data.
Porter Hills Home Health Care is a home health agency serving Grand Rapids, Michigan offering Home Health. Families rate it 4.8 out of 5 across 26 reviews.
About Porter Hills Home Health Care
Porter Hills Home Health Care is a home health and hospice community in Grand Rapids, Michigan.
Families rate Porter Hills Home Health Care 4.8 out of 5 based on 26 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Porter Hills Home Health Care
Home Health
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Help Me ChooseReviews of Porter Hills Home Health Care
4.8overall · 26 ratings combined
4.8★ on Google (26)
Larry Wood
Mar 2026
After an 8 day hospital stay, I required at home health care to aid in my recovery. That consisted of a nurse’s visit weekly to take my vitals, do a blood draw, and otherwise assess my condition. In addition, I had in home OT and PT. Every one of my caregivers was competent, compassionate, and friendly. I cannot say enough good things about Porter Hills HHC, and if I find myself in a similar situation, I will request them for my care again. Special shout out to nurse Jenny R for the care she provided.
Kathy Orozco
Mar 2026
I had a very good physical therapist who came to my apartment and worked with me, with my exercises after surgery on my right heel. I will be recommending Porter Hills to my friends & family.
Patti Blk
Jan 2026
I had in home physical therapy after my total hip replacement surgery. Communication was exceptional if Ben was running late because of the weather. Exercise instructions were thorough and helpful. Ben was professional and easy to talk to. Scheduling was easy with very nice people. I would use them again.
bethann broersma
Nov 2025
Im very happy to say Porter Hills care with PT With Drew Wagner was Great very Easy to work with Helped Me Very Much and Very Knowledgeable with what he was helping me with and alway Helpful ! Always a smile and easy to talk to ! I was told I didnt need OT that I was doing Good with that So I only met Lori Overbeek the 1 time seemed very Sweet as well .And Rachel Miller was Very Sweet and Helpful as well ! I was very Impressed with the Services and Followed through Help forsure . Thanks Very Supportive of Porter Hills Bethann Broersma
Medicare Quality of Care
Porter Hills Home Health Care is a Medicare-certified home health agency (certified since 1994). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency79%US 79%
- Rated their overall care 9 or 10 out of 1086%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well89%US 86%
- The team discussed medicines, pain and home safety79%US 82%
327 completed patient surveys, 38% response rate.
Hospital outcomes
- Discharged to the community91%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around84%US 83%
- Patients got better at getting in and out of bed86%US 83%
- Patients got better at bathing88%US 86%
- Patients' breathing improved95%US 85%
- Patients got better at taking medications correctly83%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)1%US 0%
- Discharge function score met or exceeded expectations84%US 61%
Service area
Porter Hills Home Health Care reports serving 92 ZIP codes, including Grand Rapids, Muskegon, Holland, Wyoming, Ada, Allegan, Allendale, Alto, Belding, Belmont and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 237255. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Porter Hills Home Health Care offer?
Porter Hills Home Health Care offers Home Health.
Where is Porter Hills Home Health Care located?
Porter Hills Home Health Care is located at 4450 Cascade Rd SE #201 in Grand Rapids, Michigan.
What do families say about Porter Hills Home Health Care?
Porter Hills Home Health Care provides in-home physical therapy, occupational therapy, and nursing visits for people recovering from surgery or hospital stays in Grand Rapids. Reviewers consistently praise the therapists and nurses by name, describing them as skilled, communicative, and compassionate during recovery.
Does Medicare cover care from Porter Hills Home Health Care?
Yes. Porter Hills Home Health Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.
Do I need a referral to use Porter Hills Home Health Care?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Porter Hills Home Health Care?
Submit the Request Information form on this page to connect with Porter Hills Home Health Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Porter Hills Home Health Care? Claim this listing to update photos, pricing, and details. It's free.
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