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Greenfield Rehabilitation and Nursing Center

359 High Street

4.3(51 ratings)· Greenfield average: 4.1

Greenfield Rehabilitation and Nursing Center, photo 11 / 5

Quick Facts

Total units
63
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
63
Medical oversight
Medical director visits patients five days weekly
Outdoor tradition
Weekly summer BBQ cookouts on Wednesdays
Location perk
Front-porch view of Fourth of July fireworks

What Families Think

Most reviewers describe Greenfield Rehabilitation and Nursing Center as a caring, well-run short-term rehab and skilled nursing facility with attentive nursing, PT/OT, and administrative staff. One reviewer had a starkly negative experience involving inattentive staff and feeling unsafe, standing in contrast to the largely positive feedback.

The Good

  • Praised nursing and PT/OT teams
  • Director of Nursing singled out for exceptional support
  • Strong discharge planning and home-care coordination
  • Medical director visits patients five days a week
  • Residents form lasting friendships with staff and peers
  • Weekly summer cookouts and community event access

The Bad

  • One report of inattentive, rude staff and feeling unsafe
  • One reviewer described facility aesthetics as dated

AI-generated from reviews and community data.

Greenfield Rehabilitation and Nursing Center is a senior living community in Greenfield, Massachusetts offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.3 out of 5 across 51 reviews.

About Greenfield Rehabilitation and Nursing Center

Poet's Seat Healthcare Center, located in Greenfield, Massachusetts, provides post-acute short-term rehabilitation and long-term skilled nursing care. The professional and dedicated staff works on a one-on-one level with residents, tailoring plans of care and striving to maximize each person's highest level of functioning.

The center's approach emphasizes personalized treatment and comfort, with every department focused on helping residents regain strength and independence. Staff members demonstrate respect and consideration in their interactions with residents, aiming to support their well-being and quality of life.

The community hosts regular recreational activities and traditions that engage residents. Weekly summer cookouts on Wednesday afternoons feature BBQ and outdoor dining, allowing residents to enjoy fresh air and social connection. The facility's location near Greenfield's downtown area provides convenient access to community events, such as the annual Fourth of July fireworks celebration, which residents can view from the front porch.

Types of Care at Greenfield Rehabilitation and Nursing Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio

Activities

  • Day Trips and Outings
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Greenfield Rehabilitation and Nursing Center

4.3overall · 51 ratings combined

4.3★ on Google (51)

Jared Raymond

Jun 2026

via Google

On November 29 I fell and fractured my left pelvic bone. I had my surgery on dec 2nd. And on December 5th I was transported to Greenfield rehab. Green rehab was a special place with many great nurses and CNAs who provided for my care along with the Doctors. The food was good with many choices to choose from. The one thing I realized while I was is the long lasting friendships that I made while I was there. PT and OT got independent while I was there I left on January 16. And I still go and visit friends I made it comforting knowing so many care and I appreciate all of you who support me during my stay and support me when I visit.

Rebecca Antes

Apr 2026

via Google

Five stars for this incredible team! My father’s short term stay was overall very successful. As with any facility, the transition from home to rehab had its moments, but the quality of care more than made up for it. While the aesthetics are a bit dated, the heart of the facility is in the staff. The nursing and recreational staff, administrative team, dining services, discharge planning, and PT all worked wonders. The facility is well-run, the staff is responsive, and most importantly, my father felt cared for. A special thank you to Sarah, the Director of Nursing, who went above and beyond to support not only my father but our entire family. We are so happy to have him heading on to his next adventure, but we couldn't have done it without this bridge in his recovery!

Scott Fahlbeck

Apr 2026

via Google

This place is a dump! Has no business "caring" for anyone. I was left in a room upon arrival by myself,My bed moved at a 45° angle so I can see the TV (I was the only bed in the room) well that caused an issue right out of the gate because I couldn't reach to turn the light on with the pull string that was behind the bed now 4 ft away from me. I had to make a bunch of racket to get somebody to come into my room with the door closed to get somebody to turn it on. The staff was inattentive and at times rude. I felt completely unsafe and asked what it would take to get transferred out and was told the only way I could get transferred out of there was to call 911 and get an ambulance to transfer me to Baystate ER Which is exactly what I did and spent the night at the ER.(My other option was to leave AMA) the next day I was transferred to a much better nursing and rehab facility with much more attentive staff, a much cleaner environment, And I felt safe enough to actually be able to get the care I needed and the rest I so desperately needed. This was all after taking a really bad fall at my house and breaking my shoulder quite badly due to a low iron, anemia event. Bottom line I would not recommend this place to anyone.

Carrie Timberlake

Apr 2026

via Google

I couldn’t be more impressed. This place is a hidden jem, don’t overlook it. The staff are caring, professional, responsive, and very patient centered. Dr. Viadera is the medical director; he visits his patients five days a week and is actively involved in every case. Ashley Stearns was warm, personable and went above and beyond to make my stepmother‘s stay top notch and progress focused and was in regular communication with me about her care. My stepmother was in and out in two weeks (post hip surgery) with a wonderful support system in place for home care as well as a very hands-on team while she was in rehab. Also a shout out to Jason for going above and beyond and helping with little tasks. Highly recommend Greenfield Rehab and Nursing Center for short term rehabilitation.

Mary Mitchel

Jun 2025

via Google

A member of our family is here and we are very satisfied with the care he is receiving. The facility has a strong nursing leadership team, and caring, consistent staff. The PT/OT staff are extremely committed to the rehabilitation of their patients. The staff in all departments throughout the facility are welcoming, respectful and caring. It’s been a positive experience.

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Government Inspection History

5 inspection visits in the last three years, 52 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 28, 2025Fire Safety StandardHealth Standard6 citations
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedCorrected May 28, 2025

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity G of L: actual harm, isolatedCorrected May 28, 2025

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 28, 2025

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected May 28, 2025

Oct 3, 2024Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 28, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 28, 2024

Mar 11, 2024Fire Safety StandardHealth Standard12 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 4, 2024

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 19, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 8, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 10, 2024

  • Implement emergency and standby power systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 19, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 5, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 8, 2024

  • Have policies on smoking.

    Severity C of L: potential for minimal harm, widespreadCorrected Apr 8, 2024

Aug 28, 2023Infection Control2 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 31, 2023

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 31, 2023

Nov 2, 2022Fire Safety StandardHealth Standard30 citations
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity G of L: actual harm, isolatedCorrected Nov 17, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2022

  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 3, 2022

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 3, 2022

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 9, 2022

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 3, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 3, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 3, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 3, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 18, 2022

  • Implement emergency and standby power systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 28, 2022

  • Provide appropriate foot care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 9, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022

  • Ensure staff are vaccinated for COVID-19

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 18, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 3, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Greenfield Rehabilitation and Nursing Center offer?

Greenfield Rehabilitation and Nursing Center offers Skilled Nursing / Long Term Care.

Where is Greenfield Rehabilitation and Nursing Center located?

Greenfield Rehabilitation and Nursing Center is located at 359 High Street in Greenfield, Massachusetts.

What do families say about Greenfield Rehabilitation and Nursing Center?

Most reviewers describe Greenfield Rehabilitation and Nursing Center as a caring, well-run short-term rehab and skilled nursing facility with attentive nursing, PT/OT, and administrative staff. One reviewer had a starkly negative experience involving inattentive staff and feeling unsafe, standing in contrast to the largely positive feedback.

How did Greenfield Rehabilitation and Nursing Center do on recent health and safety inspections?

Greenfield Rehabilitation and Nursing Center had 5 government inspection visits in the last three years, with 52 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Greenfield Rehabilitation and Nursing Center?

Submit the Request Information form on this page to connect with Greenfield Rehabilitation and Nursing Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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