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Nov 2025
Skilled nursing section is a ridiculously expensive disappointment. We were under extreme pressure to find a facility for our parent, and the unscrupulous admissions director at the time quoted us a price about twice the going rate, implying we could "take it or leave it". Pros: Beautiful, clean and modern facility. Great food. But the cons cancel out all of it. The bureacracy when dealing with these people is beyond description. Lazy overpaid bureacrats don't answer calls, everything goes to voicemail, they rarely respond, and when they do, it's lip service. The nursing: there's a grand total of one beleagured nurse that cares, and the ones above & below her are awful. Countless expensive hearing aids were "lost", and the director refused to reimburse, so we had to replace them at our expense. Good (not cheap) watches that disappeared were blamed on another patient. Dehydration sent our parent to the hospital not long after admission. They refuse to ensure the patients stay hydrated because we were told directly that placing water in front of a dementia patient is the extent of their responsibility. Nurse turnover is very high, and you only see a couple nurses who stay for long. Avoid this trainwreck at any cost. Edit: Your response below absolutely confirms your red tape do-nothing bureaucracy. Does anyone reading it believe the management would do anything positive, of substance, other than shuffle papers and lip-service? Laughable if it weren't sad.
