MyLivingChoice

Plaza Community Living Center

4403 Hospital Road

2.1(26 ratings)· Pascagoula average: 2.3

Plaza Community Living Center, photo 11 / 2

Quick Facts

Total units
100
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
100
Private-pay cost
About $8,000 per month out-of-pocket

What Families Think

Reviews of Plaza Community Living Center are largely negative, citing neglect, poor cleanliness, and communication breakdowns between clinical staff and the business office. A few families note that CNAs and staff members are personally kind and helpful, but overall satisfaction is low, reflected in a 2.1 Google rating.

The Good

  • CNAs described as patient and kind
  • Staff described as helpful and knowledgeable

The Bad

  • Multiple reports of neglect and unresponsive care
  • Reports of a filthy facility with a roof leak and odor
  • Poor communication between clinical staff and billing office
  • One report of a 15-minute wait to enter or exit the building
  • Out-of-pocket costs reportedly doubled since 2021

AI-generated from reviews and community data.

Plaza Community Living Center is a senior living community in Pascagoula, Mississippi offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.1 out of 5 across 26 reviews.

About Plaza Community Living Center

Plaza Community Living Center is a skilled nursing facility in Pascagoula, Mississippi, dedicated to providing compassionate and personalized care for its residents. The community's mission centers on reconnecting people to life through individualized service, with a commitment to ensuring the well-being and comfort of every resident.

The facility prioritizes individualized care plans tailored to each resident's unique needs. Staff members receive specialized training to address the challenges associated with aging, ensuring comprehensive comfort and support. The community aims to create a welcoming, supportive environment that feels like home for those in its care.

In addition to clinical and rehabilitation services, Plaza Community Living Center offers programs and amenities designed to enhance the quality of life for its residents.

Types of Care at Plaza Community Living Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Plaza Community Living Center

2.1overall · 26 ratings combined

2.1★ on Google (26)

Wren Jeansonne

May 2026

via Google

I definitely would not recommend sending your loved ones to this facility. The roof leaks, and they they are so rude and they they accuse their guess of not doing their rehab. But they only do anything when you are there. it's A very sketchy place. It has a really horrible odor in there. I don't feel sorry for the ones who are running it. I feel sorry for the people and their loved ones that have to be inside that place. It is absolutely horrible. My father ended up having to go back to the hospital after being I wouldn't recommend anyone send in their loved ones there and they have a very rude lady inside there in the rehab department where my father was. And the place is filthy. And I do believe there is signs of neglect. Which will be investigated on a later date?

Tracie Johnson

Mar 2026

via Google

Wonderful people to talk too! Very helpful and knowledgeable.

Jessica Cates

Oct 2025

via Google

This place is the worst place to send your loved ones!! The fact that they do not care for the patients there like they should is ridiculous! My grandmother was put here and she wasn’t cared for the right way. She was neglected multiple times. I went to visit one of the times and a nurse was speed walking to get to her room before me and mom mother. Just for us to find my grandmother leaning almost off her bed. She wasn’t cared in and out of the hospital due to being found unresponsive and put in icu on the ventilator. Her last icu trip the new doctor that seen her spoke to the staff and the had told him they didn’t put her CPaP on her the night before. All the other times they would tell us she was refusing to wear it. This place does not care for their residents the way they should. Sadly my grandmother passed away do to being found unresponsive last month.

Aev Galicia

Feb 2025

via Google

Costs have doubled since 2021 (!!!!) unless your loved one is on Medicare. As of Winter 2025, it runs right at $8K/month for those paying out of pocket. The woman who handles the payments is never in the office. Unless you physically go down there and stand around until she shows up, you'll spend a ton of time playing phone tag. Even if you leave messages with others who work there, she claims not to get those. And then, you'll get snippy messages from her saying you haven't been in communication and threatening to discharge your loved one! The staff who work with the patients (from my experience) seem to be very patient and kind. Any time something happens, they make sure I know about it. Unfortunately, there seems to be no communication between them and the biz part of the center.

Michael Rouse

May 2024

via Google

This place needs a lot of work. It's absolutely depressing (needs some more renovations to make the place more lively). The CNAs seemed nice and my mother seemed to like them. They need to have someone to man the door to get in and out, instead of making you wait 15 min to get in or out of the building. I would never send family here if it were my choice.

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Government Inspection History

4 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 26, 2026Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 4, 2026

Jan 9, 2025Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 13, 2025

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 13, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 13, 2025

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 13, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2025

  • Ensure each resident receives an accurate assessment.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 13, 2025

May 25, 2023Fire Safety StandardHealth Standard12 citations
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity H of L: actual harm, patternCorrected Jun 20, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity G of L: actual harm, isolatedCorrected Jun 20, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity G of L: actual harm, isolatedCorrected Jun 20, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedCorrected Jun 20, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 21, 2023

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 20, 2023

Feb 26, 2021Fire Safety StandardHealth Standard5 citations
  • Install a fire alarm system that can be heard throughout the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 22, 2021

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 26, 2021

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2021

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2021

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2021

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Plaza Community Living Center offer?

Plaza Community Living Center offers Skilled Nursing / Long Term Care.

Where is Plaza Community Living Center located?

Plaza Community Living Center is located at 4403 Hospital Road in Pascagoula, Mississippi.

What do families say about Plaza Community Living Center?

Reviews of Plaza Community Living Center are largely negative, citing neglect, poor cleanliness, and communication breakdowns between clinical staff and the business office. A few families note that CNAs and staff members are personally kind and helpful, but overall satisfaction is low, reflected in a 2.1 Google rating.

How did Plaza Community Living Center do on recent health and safety inspections?

Plaza Community Living Center had 4 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Plaza Community Living Center?

Submit the Request Information form on this page to connect with Plaza Community Living Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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