Summer Cook
Apr 2026
My dad was a resident in the memory care unit due to early onset dementia, and I cannot say enough about the level of care he received. From the very beginning, the staff treated him with dignity, patience, and genuine compassion. While, like anywhere, some caregivers naturally went above and beyond more than others, the overall standard of care was consistently strong and deeply appreciated by our family. During his transition into the unit, the facility did something that meant everything to us. They assigned a dedicated CNA to stay with him around the clock to help ease his anxiety and make him feel safe in an unfamiliar environment. That level of attentiveness and empathy set the tone for the care he would continue to receive. The administrators were also wonderful to work with. They were responsive, understanding, and clearly committed to both residents and their families during incredibly difficult moments. I will be honest that we were initially hesitant to even tour this facility because of some of the negative press we had seen. I am so grateful that we gave it a chance. It ended up being the best possible place for my dad during the final chapter of his life. At the same time, my grandmother was in a different facility that actually has a higher review rating. I can say with confidence that the care she received there was paltry in comparison to what my dad experienced here. That contrast made it even clearer just how exceptional this team truly is. I cannot thank this group enough for the care, respect, and kindness they showed him. The impact they had on his quality of life, and on our family’s peace of mind, is something we will never forget.
