MyLivingChoice

Pillar Of Cedar Valley

1410 West Dunkerton Road

4.6(54 ratings)· Waterloo average: 4

Pillar Of Cedar Valley, photo 11 / 5

Quick Facts

Total units
114
Medicare rating
2 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
114
Rehab therapy
On-site physical therapy supports resident recovery

What Families Think

Families describe Pillar Of Cedar Valley as a warm, attentive skilled nursing community where staff go out of their way to support residents through difficult transitions and recoveries. Reviewers consistently praise the nursing, CNA, and administrative teams for compassionate, responsive care, and several cite tangible improvements in residents' health and mobility.

The Good

  • Staff described as compassionate and going above and beyond
  • Admissions and social work team praised for smooth transitions
  • On-site PT contributed to resident's recovery and mobility
  • Nursing staff proactive about safety, like preventing falls
  • Clean facility with residents described as happy and engaged

The Bad

  • No pricing information published; contact community directly for costs

AI-generated from reviews and community data.

Pillar Of Cedar Valley is a senior living community in Waterloo, Iowa offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.6 out of 5 across 54 reviews.

About Pillar Of Cedar Valley

Pillar of Cedar Valley is a skilled nursing and long-term care facility in Waterloo, Iowa, with a capacity of 114 residents. The community serves those requiring nursing care and rehabilitation services.

Families consistently praise the staff as the facility's defining strength. Reviewers highlight staff members as kind, attentive, and genuinely invested in residents' wellbeing, one family wrote that "the staff is phenomenal" and "genuinely cares about the residents." Multiple families noted that clinical communication is reliable, with staff proactively updating family members on health status and preventive measures. The admissions director and nursing team are specifically mentioned for making transitions smooth. Families also observe a warm atmosphere throughout the facility, describing how residents appear happy and well-cared-for, and noting the wide range of activities offered.

The facility maintains a 4.6 out of 5 rating across 54 Google reviews, with all excerpts reviewed being five-star assessments highlighting staff compassion and genuine resident engagement.

Types of Care at Pillar Of Cedar Valley

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Pillar Of Cedar Valley

4.6overall · 54 ratings combined

4.6★ on Google (54)

Minnie Henry

Jun 2026

via Google

The staff here is phenomenal! Everyone has gone above and beyond to settle my family member in. They truly care about his safety, comfort and happiness. They have helped turn a very difficult transition into a very positive experience for my family. When you walk into Pillar, you feel like family. Everyone smiles, greets you, and is so helpful and warm. The facility is clean, the residents seem happy and well cared for, and there is always a fun and engaging activity happening. Our family is very grateful for everyone at Pillar, they work incredibly hard to provide excellent care for their residents.

Anne Sellers

May 2026

via Google

The staff at Pillar are incredibly helpful, compassionate, and consistently go above and beyond for our family member. Kelli, the admissions director, is always available to answer questions and address concerns. The nursing staff, CNAs, and social worker, Amy, made the transition to the facility as smooth and easy as possible. The entire staff genuinely cares about the residents, and our family is very happy with the exceptional level of care being provided.

Augusta Sires

Oct 2025

via Google

A family member recently needed skilled nursing care. We are so glad they made their way to Pillar of Cedar Valley. The staff is outstanding. They are kind, welcoming, inclusive, attentive, and gifted. No matter who I spoke with, they knew the latest status of my family member's health. If something went wrong, we were immediately briefed and they took steps to prevent, for example, a fall from happening again. My family member made a full recovery and was one of their success stories. Pillar truly has compassion for their patients - from admin to the hands-on care team. Would recommend them over and over again.

Joel (Joel)

Oct 2025

via Google

Pillar is a special place with a truly fantastic and genuinely engaged staff. They transformed my immobile, substance dependent parent into a positive person who is walking, taking care of themself and living independently again, after years of harmful self neglect. I believe her success is entirely related to the positive work of the knowledgeable and effective Pillar nursing, PT, facilities and administrative staff. Thank you Pillar team for improving her life so very much.

Dennis Rokusek

Mar 2025

via Google

I have been at Pillar a few times this past month and am always greeted by enthusiastic staff. Their passion for the work they do is obvious. Interactions with clients that call Pillar home indicates they are well cared for and happy to be there!! I also enjoy seeing the wide range of activities clients are exposed to through Facebook posts! Thank You to all for the work you do!!!

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Government Inspection History

5 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 23, 2025Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2026

Nov 17, 2025Fire Safety StandardHealth Standard10 citations
  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 10, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025

  • Meet requirements for the use and maintenance of medical gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 10, 2025

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2025

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 1, 2025

Oct 3, 2024Fire Safety StandardHealth ComplaintHealth Standard17 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 31, 2024

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 12, 2024

  • Meet other general requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 9, 2024

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 9, 2024

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 31, 2024

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Provide bedrooms that have direct access to an exit hallway.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Provide bedrooms that don't allow residents to see each other when privacy is needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 31, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2024

Aug 29, 2023Fire Safety Complaint2 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 30, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 29, 2023

Jun 29, 2023Fire Safety StandardHealth Standard8 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 7, 2023

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 8, 2023

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 8, 2023

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 6, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 7, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 21, 2023

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 21, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Pillar Of Cedar Valley offer?

Pillar Of Cedar Valley offers Skilled Nursing / Long Term Care.

Where is Pillar Of Cedar Valley located?

Pillar Of Cedar Valley is located at 1410 West Dunkerton Road in Waterloo, Iowa.

What do families say about Pillar Of Cedar Valley?

Families describe Pillar Of Cedar Valley as a warm, attentive skilled nursing community where staff go out of their way to support residents through difficult transitions and recoveries. Reviewers consistently praise the nursing, CNA, and administrative teams for compassionate, responsive care, and several cite tangible improvements in residents' health and mobility.

How did Pillar Of Cedar Valley do on recent health and safety inspections?

Pillar Of Cedar Valley had 5 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Pillar Of Cedar Valley?

Submit the Request Information form on this page to connect with Pillar Of Cedar Valley and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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