MyLivingChoice

Phillips Home Healthcare

3621 Airport Blvd NW

3.8(6 ratings)· Wilson average: 4.3

Phillips Home Healthcare — photo 1

Quick Facts

Ownership
Family-owned home healthcare company
Skilled nursing
RN-provided skilled medical care in the home
Service area
Covers eight counties in eastern North Carolina

What Families Think

Families describe Phillips Home Healthcare as a caring, family-run agency that provides in-home assistance with hygiene, housekeeping, and companionship, often praising the reliability and warmth of individual caregivers. Most reviewers are highly satisfied with the quality of care their loved ones receive, though one review raises concerns about how management communicates with staff and clients.

The Good

  • Reviewers praise the family-owned, personal feel of care
  • Caregivers described as reliable and punctual daily
  • Helps clients maintain independence with hygiene and housekeeping support
  • Companionship and engagement activities like games and walks offered
  • Family caregivers relieved of full-time caregiving burden

The Bad

  • One report of harsh communication from an administrator toward staff and clients

AI-generated from reviews and community data.

About Phillips Home Healthcare

Phillips Home Healthcare is a home healthcare company serving Wilson, North Carolina and surrounding areas including Smithfield, Greenville, Raleigh, Rocky Mount, Goldsboro, Nashville, Washington, Fayetteville, and Elizabethtown. The company provides an alternative to assisted living and nursing homes by delivering medical care and support directly in patients' homes.

The company offers multiple levels of care customized to individual needs, including skilled medical care provided by registered nurses, personal care assistance, therapy services, and respite care for family caregivers. Home healthcare services are available for patients who become homebound after procedures or whose health requires ongoing professional attention that can be managed outside of hospital or institutional settings.

Phillips Home Healthcare addresses social isolation common among seniors by offering companionship services and engagement activities such as games, art activities, and outdoor walks designed to stimulate the senses and reduce anxiety or depression. The team works to help clients remain engaged and connected within their communities.

The company accepts Medicaid, private pay, and insurance coverage, and serves patients across Wilson, Nash, Wayne, Wake, Johnson, Greene, Pitt, and Edgecombe counties. Home healthcare services are generally less expensive than hospital, rehabilitation center, or nursing home care while allowing patients to receive treatment in the comfort of their own homes.

Types of Care

Home Health and Hospice

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Reviews

3.8overall · 6 ratings combined

3.8★ on Google (6)

Cherryl Cobb

Apr 2026

via Google

I don't receive services at this time from Phillips Healthcare but will seek services in the near future. I'm reaching out with a rating because I have had the opportunity to see a staff member from the agency come to my apartment complex and provide excellent care for a tenant who needs assistance with her personal hygiene, light housekeeping, and encouragement to do as much as she can for herself each day so that she can maintain her independence. The staff member comes faithfully and on time everyday to provide the service the tenant desperately needs.

Juanita Brown

Jun 2023

via Google

Mrs. Ann doesn't know how yo speak with her staff or clients very nasty how she speaks to people and CNA

Danielle Durham

May 2023

via Google

I love and admire this family based agency I couldn’t be more pleased with the service my grandmother is receiving!!

Ruby Barnes

Dec 2021

via Google

My sister has received quality assistance with this company. I knew it was good because it had relieved my responsibility I had to provide with and for her. Due to the quality of swrvice, I have been able to be a sister (not a caregiver) again for the first time in years. Her caregiver has been off due to her own health related issues. The Company should know whom I speak of. She continues to need to off to recover, yet she stays in contact with my sister by phone. This woman goes above and beyond the call of duty. The company has sent replacement and she is adequate but no-one compares to the bond that was created by her original caregiver. Although she is missed greatly, we encourage her to completely heal before returning to work. YOU ARE DEARLY MISSED!

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Nearby Communities

Other senior living options within 25 miles of Wilson.