4.9(153 ratings)· Charlotte average: 4.3
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Most available reviews for PHC Home Health come from employees who describe supportive management and a caring workplace culture, alongside one long-term client praising the compassion and skill of the in-home caregivers assigned to her. The overall Google rating is very high, but the sample of family/client perspectives is thin.
AI-generated from reviews and community data.
PHC Home Health is a home health agency serving Charlotte, North Carolina offering Home Health. Families rate it 4.9 out of 5 across 153 reviews.
PHC Home Health is a home health and hospice care provider based in Charlotte, North Carolina, serving patients across the region including the Cary, Durham, and Raleigh areas.
Families and staff consistently emphasize the company's patient-centered approach and attentive communication. Clients describe office staff as responsive to their care needs and involvement in treatment planning, while in-home caregivers are noted for combining skilled care with compassion. One family wrote, "the office staff has proven to be attentive and caring to all of my needs." Staff members highlight a workplace culture centered on respect and collaboration, with leadership described as supportive and approachable.
PHC Home Health holds a 4.9 out of 5 star rating based on 153 Google reviews, reflecting consistent positive feedback from both clients and team members.
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Help Me Choose4.9overall · 153 ratings combined
4.9★ on Google (153)
Mickey Hershey
Apr 2026
I love working for PHC, because it is a well structured home health agency with a strong focus on patient care, flexibility, independence in the field are definite positives. Management is responsive to staff needs, and leadership is approachable. Marcela, RN working since 2020
Sandra Wauters
Apr 2026
I have been a client of PHC for approximately 4 1/2 years. From the onset of services, the office staff has proven to be attentive and caring to all of my needs and requests. They made me feel that my participation in my care plan was central in providing my home care services. The in/ home staff selected are not only skillful in their tasks but provide those services with compassion. I would highly recommend PHC without reservation in providing excellent services.
tom gray
Feb 2026
I work for PHC Home Health in the Cary/Durham/Raleigh region of North Carolina. I have been overwhelmed by the number of people in the community that thank us for assisting with their families. Our goal is to be like family to our patients and be there for their needs and services, as well as make them feel comfortable, and at ease about their services. Thank you to the area health agencies (Duke, UNC, Wake Med), as well as local nursing facilities, and medical offices that trust our agency with patient care!
Oleksandra “Sasha” Kotrotsios
Jan 2026
Today marks exactly five years since I started working at PHC Home Health Charlotte office, and I can truly say it has been an amazing journey. From day one, I felt welcomed, supported, and appreciated. This is not just a workplace — it’s a team that feels like family. Everyone works together with care, respect, and a shared commitment to patients and to each other. Leadership is supportive and approachable, and the environment encourages both professional and personal growth. I’m very grateful to be part of such a dedicated and compassionate team and look forward to many more years here.
Lidiia Aniper
Jan 2026
My name is Leonid Aniper, and I would like to share my sincere gratitude and positive experience with the PHC care company. PHC is a truly outstanding care company that puts people first. From the very beginning, I felt respect, attention, and genuine concern. Their staff always answer phone calls politely and kindly, and communication with them is pleasant, calm, and professional. It is very important to feel heard and understood, and PHC does this exceptionally well. I would like to express my deepest thanks to Mykola Melnyk and Mariia Lozovska. They are not only highly professional caregivers, but also incredibly kind, patient, and compassionate people. They take excellent care of me, always paying attention to all my needs, no matter how small. They listen carefully, respond quickly, and make sure I feel comfortable, safe, and respected. Mykola and Mariia perform their work with great responsibility, warmth, and dedication. Their care is thoughtful, thorough, and filled with genuine humanity. They treat me with dignity and kindness, and it truly feels like they care from the heart, not just as part of their job. Thanks to PHC and these wonderful caregivers, I feel supported and confident every day. Knowing that I am in such caring and reliable hands gives me great peace of mind. I sincerely thank the PHC company, and especially Mykola Melnyk and Mariia Lozovska, for their professionalism, kindness, and exceptional care. I highly recommend PHC to anyone who is looking for trustworthy, compassionate, and high-quality care. — Leonid Aniper
PHC Home Health is a Medicare-certified home health agency (certified since 2010). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
85 completed patient surveys, 13% response rate.
Hospital outcomes
How patients did
Service area
PHC Home Health reports serving 69 ZIP codes, including Charlotte, Durham, Fort Mill, Gastonia, Lincolnton, Matthews, Monroe, Belmont, Bessemer City, Cary and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 347244. National figures are the average across all certified agencies.
PHC Home Health offers Home Health.
PHC Home Health has not published its pricing. For context, communities in Charlotte that publish rates start around $3,849 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
PHC Home Health is located at 1515 Mockingbird Ln #520 in Charlotte, North Carolina.
PHC Home Health carries a 4.9 out of 5 rating from 153 Google reviews. Most available reviews for PHC Home Health come from employees who describe supportive management and a caring workplace culture, alongside one long-term client praising the compassion and skill of the in-home caregivers assigned to her. The overall Google rating is very high, but the sample of family/client perspectives is thin. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. PHC Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact PHC Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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