Quick Facts
- Medicare quality
- 2.5 of 5 stars
- Medicare certified
- Since 2013
Home Health Compare
Pathways Healthcare is a home health agency serving Westwood, Massachusetts offering Home Health. Families rate it 3.2 out of 5 across 59 reviews.
About Pathways Healthcare
Pathways Healthcare is a Medicare-certified home health agency serving Westwood, MA and has been Medicare certified since 2013. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Pathways Healthcare 2.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Pathways Healthcare
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Medicare Quality of Care
Pathways Healthcare is a Medicare-certified home health agency (certified since 2013). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
2.0 / 5 patient survey rating
- Would definitely recommend the agency70%US 79%
- Rated their overall care 9 or 10 out of 1077%US 85%
- Care was given in a professional way85%US 89%
- The team communicated well81%US 86%
- The team discussed medicines, pain and home safety74%US 82%
325 completed patient surveys, 17% response rate.
Hospital outcomes
- Discharged to the community81%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral99%US 94%
- Patients got better at walking or moving around85%US 83%
- Patients got better at getting in and out of bed79%US 83%
- Patients got better at bathing81%US 86%
- Patients' breathing improved84%US 85%
- Patients got better at taking medications correctly78%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations50%US 61%
Service area
Pathways Healthcare reports serving 326 ZIP codes, including Boston, Worcester, Cambridge, Fall River, Haverhill, Lowell, Lynn, New Bedford, Quincy, Dorchester and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 227569. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Pathways Healthcare offer?
Pathways Healthcare offers Home Health.
Where is Pathways Healthcare located?
Pathways Healthcare is located at 101 Station Drive Ste 240 in Westwood, Massachusetts.
Does Medicare cover care from Pathways Healthcare?
Yes. Pathways Healthcare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.
Do I need a referral to use Pathways Healthcare?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Pathways Healthcare?
Submit the Request Information form on this page to connect with Pathways Healthcare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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