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Parsons House Assisted Living & Memory Care

14325 Eagle Run Dr

4.7(95 ratings)· Omaha average: 4.2

Parsons House Assisted Living & Memory Care, photo 11 / 6

Quick Facts

Ownership
Family-owned, operated by Kim and Andrew Reeves
Memory Care Setup
Secured memory care neighborhood with cottage-style units
Staff Tenure
Many caregivers have worked there for over a decade

What Families Think

Parsons House is a family-owned assisted living and memory care community in Omaha where the vast majority of reviewers describe caring, long-tenured staff and a comfortable, home-like atmosphere. A handful of reviewers report serious lapses, including a fall left unattended, rude staff interactions, and one allegation of theft, so experiences appear to vary by shift or staff member.

The Good

  • Staff described as caring, attentive, and family-like
  • Low staff turnover, many employees stay for years
  • Family-owned with long ties to Omaha community
  • Praised for cleanliness and quality of meals
  • Smooth move-in transitions praised by many families
  • Secured memory care neighborhood with cottage-style units

The Bad

  • One report of a resident falling and lying unattended for hours
  • Several reviews mention rude or dismissive staff interactions
  • One report of medication delivery and physician follow-up issues
  • One report of missing jewelry and theft allegations

AI-generated from reviews and community data.

Parsons House Assisted Living & Memory Care is a senior living community in Omaha, Nebraska offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 95 reviews.

About Parsons House Assisted Living & Memory Care

Parsons House Assisted Living & Memory Care is a senior living community in Omaha, Nebraska, offering independent living, assisted living, and memory care. The family-owned property is operated by Kim and Andrew Reeves, with long ties to the Omaha community and a focus on compassion, quality care, and helping residents live life to the fullest.

The community provides 24/7 professional support designed to meet seniors' physical, emotional, and social needs while encouraging independence and dignity. Services include assistance with daily living tasks, wellness support, social engagement, medication routines, and memory care. Care is personalized to match each resident's needs, allowing seniors to receive support within a home-like environment.

Daily life at Parsons House includes social activities, wellness programs, nutritious meals, and opportunities for relaxation. Residents are encouraged to stay active and engaged at their own pace, with staff working closely with residents to create meaningful daily routines that promote friendship, independence, and peace of mind.

The community is designed for seniors who want maintenance-free living with access to care services as needed. It supports older adults who need assistance with daily activities, memory care, or who simply want a more social lifestyle. Families often choose Parsons House when safety, companionship, and professional care become priorities.

Types of Care at Parsons House Assisted Living & Memory Care

Assisted LivingIndependent LivingMemory Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Parsons House Assisted Living & Memory Care

4.7overall · 95 ratings combined

4.7★ on Google (95)

Laura Kearns

Jun 2026

via Google

We moved my 95 year old mother up here from FL. The transition was very smooth. Staff is so caring. She is treated with respect. The staff does not "go through the motions" but takes time to visit and encourage activities.<br>Parsons House is beautiful and clean. It wasn't long before my mother referred to Parsons House as home sweet home.<br>I am thrilled that my mother has adapted so well.<br>And when I say staff I mean the dining room staff, front end, housekeeping as well as the caregivers and nursing staff.<br>I visit often and love what I see!

Joanna Gale

Jun 2026

via Google

My parents moved into Parsons House 7 months ago and are happy and thriving due to the excellent care and assistance they receive. The facility is beautiful and the staff is responsive and thoughtful.

Don Grenawalt

May 2026

via Google

My family has had a very positive experience with Parsons House Assisted Living in Omaha. The staff has been caring, compassionate, and attentive, and they truly make residents feel valued and at home. The facility is clean, welcoming, and has a warm atmosphere that makes visiting comfortable for families as well.<br>We’ve especially appreciated the communication from the team and the effort they put into activities, meals, and resident care. It’s clear many of the employees genuinely care about the people living there. Moving a loved one into assisted living is never easy, but Parsons House has helped make the transition much smoother and given our family peace of mind.<br>I would definitely recommend Parsons House to families looking for assisted living or memory care in the Omaha area.

Shelly Meyer

Dec 2025

via Google

Makes me wonder how they really treat the residents that spend thousands of dollars there a month if they are rude and condescending to the family of the residents that are aware and coherent. I would avoid the headache and look elsewhere!

Kluevers

Dec 2025

via Google

No compassion, unfortunately my grandma is just a dollar sign to them. She has fallen multiple times and has literally laid on the floor for several hours till help came. The director is also super rude and condescending. Not to mention the theft there from the staff. She has missing jewlery.

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Frequently Asked Questions

What types of care does Parsons House Assisted Living & Memory Care offer?

Parsons House Assisted Living & Memory Care offers Assisted Living, Independent Living and Memory Care.

How much does Parsons House Assisted Living & Memory Care cost?

Parsons House Assisted Living & Memory Care has not published its pricing. For context, communities in Omaha that publish rates start around $3,118 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Parsons House Assisted Living & Memory Care located?

Parsons House Assisted Living & Memory Care is located at 14325 Eagle Run Dr in Omaha, Nebraska.

What do families say about Parsons House Assisted Living & Memory Care?

Parsons House is a family-owned assisted living and memory care community in Omaha where the vast majority of reviewers describe caring, long-tenured staff and a comfortable, home-like atmosphere. A handful of reviewers report serious lapses, including a fall left unattended, rude staff interactions, and one allegation of theft, so experiences appear to vary by shift or staff member.

How can families visit Parsons House Assisted Living & Memory Care?

Submit the Request Information form on this page to connect with Parsons House Assisted Living & Memory Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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