Daniel Sexton
Jul 2026
Do NOT SEND YOUR LOVE ONES HERE! Two Staff MEMBERS BEAT MY Mother YES BEAT HER Every Body Beware I'm OVER HERE Crying about My Mother but it's ok the Police was called because I CALLED YES
1 / 5Quick Facts
- Total units
- 178
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 178
- Inspections
- View history (36 citations)
- Location
- Directly across from Southwest General Health Center
- Rehab housing
- Private suites for short-term rehab stays
- Payment option
- Accepts Medicaid Waiver program for care costs
CMS Care Compare
What Families Think
Reviews of Parkside Villa are sharply mixed, with families praising individual caregivers and the on-site therapy team while others describe serious lapses in staffing, hygiene, and communication. Google ratings sit low overall, suggesting inconsistent experiences depending on unit or shift.
The Good
- On-site dialysis treatment for residents
- Rehab therapists praised as attentive and skilled
- Private suites for short-term rehab patients
- Staff described as kind and caring by several reviewers
- Clean rooms and common areas noted by one family
The Bad
- Multiple reports of being understaffed, including from staff themselves
- One report of long delays after using call button
- One report of over 10 days without a shower
- One report of no weekend rehab support slowing progress
- One report of poor communication after a resident's death
AI-generated from reviews and community data.
Parkside Villa is a senior living community in Middleburg Heights, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Laundry Service. Families rate it 3.1 out of 5 across 208 reviews.
About Parkside Villa
Parkside Villa is a skilled nursing and rehabilitation community in Middleburg Heights, Ohio, conveniently located across from Southwest General Health Center in a quiet residential area. The facility offers short-term rehabilitation, long-term care, skilled nursing, hospice care, and respite care services.
The rehabilitation and wellness program is designed to help residents restore and maintain a healthy lifestyle. Physical, occupational, and speech therapies are available up to seven days a week in a well-appointed therapy center equipped to support residents in reestablishing independence. The short-term rehabilitation unit features private suites for added comfort.
Parkside Villa emphasizes respect, dignity, and personalized care as core values in serving its residents. The facility is proud to accept the Medicaid Waiver program, which helps residents access quality care while managing personal resources more effectively.
Types of Care at Parkside Villa
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Parkside Villa
3.1overall · 208 ratings combined
3.1★ on Google (208)
S K
Jun 2026
The food is horrid! I visit my family member every two days. Every-time it’s the same thin hamburger even though the menu says something different. My family member has private insurance!!! I’ve seen better food in prison movies than this. It was thrown on a plate with baked beans that had made the bread mushy! The nurse was down at the ice machine filling her Stanley cup and a resident was asking for water in a wheelchair. She looked directly at her and walked away. I got the resident some ice water. Also I had to come get her because my family member was having issues. The light was on for a while!!! This place needs more help on the weekend!! These rooms also need to be cleaned. The chair and the carpet in the room smells like urine!! Only reason I gave 2 stars is because everyone is friendly!!!
Curtis Jones
Jun 2026
They show they care and facility is welcoming. I visited my teacher who is now there and they take better care of him than the last facility ever did.
DeAllen Young
Jun 2026
The staff was cordial and respectful. The patients are well looked after.
Cheryl Beauchamp
Jun 2026
This is a nursing home, rehab center. It’s OK I might go back. I don’t know.
Government Inspection History
6 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 30, 2025Fire Safety StandardHealth ComplaintHealth Standard17 citations
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2025
Have an enclosure around a vertical opening shaft.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 21, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2025
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2025
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 21, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2025
Have properly installed electrical wiring and gas equipment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 21, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2025
Have policies on smoking.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2025
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2025
Nov 7, 2024Health Complaint1 citation
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2024
Apr 30, 2024Health Complaint4 citations
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 15, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 15, 2024
Feb 20, 2024Fire Safety StandardHealth Standard7 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 18, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2024
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2024
Have an enclosure around a vertical opening shaft.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 18, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 18, 2024
Jul 26, 2023Health Complaint1 citation
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 11, 2023
Nov 4, 2021Fire Safety StandardHealth Standard6 citations
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 19, 2021
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 19, 2021
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 19, 2021
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 19, 2021
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2021
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 19, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Parkside Villa offer?
Parkside Villa offers Skilled Nursing / Long Term Care.
Where is Parkside Villa located?
Parkside Villa is located at 7040 Hepburn Road in Middleburg Heights, Ohio.
What do families say about Parkside Villa?
Reviews of Parkside Villa are sharply mixed, with families praising individual caregivers and the on-site therapy team while others describe serious lapses in staffing, hygiene, and communication. Google ratings sit low overall, suggesting inconsistent experiences depending on unit or shift.
How did Parkside Villa do on recent health and safety inspections?
Parkside Villa had 6 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Parkside Villa?
Submit the Request Information form on this page to connect with Parkside Villa and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Parkside Villa? Claim this listing to update photos, pricing, and details. It's free.
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