MyLivingChoice

Park Place at Winghaven

2002 Boardwalk Pl Dr

4.2(135 ratings)· O'Fallon average: 4.3

Part of Sonida Senior Living · 92 communities · 4.5★ average

Park Place at Winghaven, photo 11 / 6

Quick Facts

Licensed capacity
124 residents

California CDSS

Care transitions
All three care levels on one shared campus
Memory care security
Reviewer reports memory care door not reliably secured
Staffing concerns
Multiple reviewers cite high staff turnover and understaffing
Ownership
Owner also operates The Fountains in Ellisville

What Families Think

Park Place at Winghaven is a large campus in O'Fallon, MO offering independent living, assisted living, and memory care, with many reviewers praising specific staff members and the community's cleanliness and activities. However, a significant number of more recent and detailed reviews describe serious lapses in memory care and assisted living, including unaddressed incontinence care, medication issues, unsecured memory care doors, understaffing, and management turnover. Experiences appear to vary widely depending on which level of care and which era of management a resident encountered.

The Good

  • Many named staff singled out for compassionate, attentive care
  • Residents can transition between IL, AL, and memory care on one campus
  • Clean, well-decorated common areas and grounds frequently praised
  • Numerous activities, live music, and social events for residents
  • Some families report years of positive, family-like relationships with staff

The Bad

  • Multiple reports of memory care neglect: soiled clothing, unwashed laundry, missed toileting
  • One report of a resident with dementia escaping memory care at least 3 times
  • Several reviewers describe frequent management turnover and poor communication
  • Multiple complaints of cold or low-quality food, especially in assisted/memory care
  • Several reports of chronic understaffing and reliance on untrained contractors
  • Multiple reports of delayed or withheld security deposit refunds

AI-generated from reviews and community data.

Park Place at Winghaven is a senior living community in O'Fallon, Missouri offering Memory Care and Independent Living. Amenities include Professional Chef, Restaurant style Dining Room and Outdoor Patio. Families rate it 4.2 out of 5 across 135 reviews.

About Park Place at Winghaven

Park Place at Winghaven is an independent living, assisted living, and memory care community located in O'Fallon, Missouri, near St. Charles County and the greater St. Louis region. The community offers all three levels of care on one campus, allowing residents to transition between services as needs change while maintaining relationships and familiarity.

Independent living residents enjoy maintenance-free living with access to spacious studio, one-bedroom, and two-bedroom residences, many featuring large windows, generous storage, kitchenettes or full kitchens, and resort-style amenities. Assisted living provides personalized support with medication reminders, help with daily routines like dressing and bathing, and wellness coordination while supporting independence. The dedicated memory care neighborhood offers structure, engagement, and compassionate support in a secure environment designed for individuals with Alzheimer's disease or other forms of dementia.

The community features sunlit interiors, beautifully landscaped grounds, a courtyard with koi pond, putting green, pool, theater, and fitness spaces. Dining is a highlight, with chef-prepared meals offered at flexible times across multiple venues, seasonal menus, and thoughtful preparation that considers wellness and personal preferences. Additional services include housekeeping, transportation, and social opportunities throughout the community.

Park Place is located with convenient access to shopping, dining, healthcare providers, and local attractions in the St. Louis area. Families appreciate the welcoming atmosphere, beautiful surroundings, attentive team, and the meaningful relationships residents build within the community.

Types of Care at Park Place at Winghaven

Independent LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Multiple Floor Plans
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Professional Chef
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Fitness Center
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Salon / Barber
  • Security
  • Swimming Pool
  • Transportation Services

Activities

  • Grocery Shopping and Errands
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Park Place at Winghaven

4.2overall · 135 ratings combined

4.2★ on Google (135)

Kelly

Sep 2026

via Google

Memory care at Park Place is absolutely horrible!!!! Do not put your loved one in this facility. Staff, including management, turns over every other week. They advertise that they have an “entertainment” team which consists of these poor residents watching tv every day. Actually only a few residents because there aren’t even enough seats for them. Multiple residents have fallen, not received medications, and are neglected on a daily basis.<br><br>The meals are a joke…that is, if they even get the chance to eat. This is MEMORY care and the staff don’t even find it important to walk these poor people down to make sure they are fed. Who knows how many residents have gone days without eating.<br><br>This place is so very sad and I pray no one else puts their loved one in this facility. Don’t waste your 9k a month…. It’s not even worth $10 a month.

Pamela Reinacher

Jul 2026

via Google

Friendly receptionist, very clean, so many activities! My relative lives there and is very happy.

Judy Williams

Jul 2026

via Google

I have visited my friend at Park Place for many years. She is always happy and I can’t say enough good things about the staff. They treat her like family.

Diane Campbell

Jul 2026

via Google

Beautiful place, extremely clean, and the staff was very kind and helpful to both the residents and visitors.

Huguette Duff

Jul 2026

via Google

Jeannie, our concierge is always ready ti help us and makes us feel very well cared for. She has a great friendly personality and is a great asset to the team.

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Frequently Asked Questions

What types of care does Park Place at Winghaven offer?

Park Place at Winghaven offers Independent Living and Memory Care.

Where is Park Place at Winghaven located?

Park Place at Winghaven is located at 2002 Boardwalk Pl Dr in O'Fallon, Missouri.

What do families say about Park Place at Winghaven?

Park Place at Winghaven is a large campus in O'Fallon, MO offering independent living, assisted living, and memory care, with many reviewers praising specific staff members and the community's cleanliness and activities. However, a significant number of more recent and detailed reviews describe serious lapses in memory care and assisted living, including unaddressed incontinence care, medication issues, unsecured memory care doors, understaffing, and management turnover. Experiences appear to vary widely depending on which level of care and which era of management a resident encountered.

How can families visit Park Place at Winghaven?

Submit the Request Information form on this page to connect with Park Place at Winghaven and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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