MyLivingChoice

SYNERGY HomeCare

3910 Old Hwy 94 S

5(19 ratings)· St Charles average: 4.6

SYNERGY HomeCare — photo 11 / 3

Quick Facts

Care flexibility
Ranges from a few hours to 24-hour live-in care
Veteran support
Helps veterans access VA benefits for in-home care
Caregiver choice
Clients can meet caregivers first and switch anytime
Transitional care program
Dedicated support for post-surgery or hospital discharge recovery
Employer of record
Agency handles payroll, taxes, and background checks

What Families Think

Families describe SYNERGY HomeCare of St. Charles as a responsive, compassionate in-home care agency led by owner Carly, who is repeatedly praised for personally guiding families through crises, hospital transitions, and dementia care. Reviewers consistently highlight flexible scheduling, quick response times, and caregivers who form genuine bonds with clients, resulting in a perfect 5-star rating across all reviews. No published pricing or specific service limitations were mentioned in the available reviews.

The Good

  • Owner Carly personally involved in every family's care plan
  • Fast response during crises and last-minute scheduling changes
  • Caregivers praised for compassion during hospice and recovery
  • Detailed ADL notes available through online portal
  • Successful hospital-to-home transitions with safety focus
  • Caregiver introductions offered before care begins

AI-generated from reviews and community data.

About SYNERGY HomeCare

SYNERGY HomeCare of St. Charles provides in-home care services in St. Charles, Missouri, offering care ranging from a few hours per week to 24-hour live-in support. The agency serves seniors and people of all ages needing assistance with daily activities and ongoing health support in their own homes.

Services include personal assistance with bathing and dressing, companion care to address isolation and loneliness, housekeeping, errand running, and transportation. The agency also offers specialized transitional care through its ConciergeCare program for individuals recovering from surgery or hospital discharge, as well as care for new mothers. For those experiencing dementia or memory loss, SYNERGY HomeCare provides specialized support tailored to those conditions.

The agency serves veterans and their families, making VA benefits accessible for qualifying in-home care. Clients can request to meet with a caregiver before services begin and may change caregivers at any time if they wish to do so. Caregivers can be arranged either immediately or at the client's convenience based on their needs.

SYNERGY HomeCare operates as a licensed agency handling employment responsibilities, payroll taxes, workers compensation insurance, and background screening on behalf of clients, removing administrative burden from families who hire privately. Service agreements are flexible and adjust as care needs change over time.

Types of Care

Home Health and Hospice

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Reviews

5overall · 19 ratings combined

5★ on Google (19)

Suzy Russo

Jun 2026

via Google

I cannot recommend Carly highly enough. She took the time to understand our family’s situation and helped us navigate what felt like an impossible process. Her expertise in senior care, placement options, and available resources gave us clarity and confidence during a stressful time. What stood out most was her deep knowledge of the local facilities—the amenities they offer, the level of care available, and which environments would best fit our loved one’s needs. Beyond helping us find the right placement, she also offers one-on-one support for residents within facilities. Carly genuinely cares about the people she serves, and it shows in every interaction. I would not hesitate to call Carly again for her services in the future.

Josh Brooks

Jun 2026

via Google

When our family needed help finding the right care for an elderly loved one, Carly was there every step of the way. She patiently answered questions, explained care options in a way that was easy to understand, and provided personalized guidance based on our specific needs. What impressed me most was her ability to coordinate individualized care, whether someone needs support at home or assistance after moving into a facility. Her familiarity with the area’s senior living communities and amenities helped us make informed decisions with confidence. Her compassion and expertise made a difficult transition much easier, and we are so thankful for her help. Knowing Carly is available as a resource gives our family tremendous peace of mind, and I would absolutely reach out to her again.

Emily Inman

Jun 2026

via Google

Carly at Synergy Health was an absolute lifesaver for our family. As someone in the sandwich generation, I felt overwhelmed trying to navigate care options for an elderly loved one. Carly listened carefully to our concerns, explained how home care and healthcare services work, and helped us understand the next steps. Her knowledge of the local senior care community, facilities, and amenities was invaluable. She also helped us understand personalized in-home care options and ongoing support services. Her compassion, expertise, and guidance led us to an amazing care facility that has been a wonderful fit. I am incredibly grateful for her support, and should our family need assistance again, Carly will be my first call.

Roger Buenemann

Jun 2026

via Google

Synergy team was incredible on short notice to set up care and take care of my dad and mom. They were there 24/7 and all staff were professional and courteous. Thanks to all the care givers at Synergy.

Jennifer Jones

May 2026

via Google

This team was great and really helped us when we were in a pinch to get our parents some home health care. They treated us like family and exceeded our expectations.

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