Sandra Lessley
Jun 2026
I have been resident of this amazing facility, the whole Therapy department including OT,PT and ST. Their director Melanie is so helpful and I want to mention M.Muaz for his amazing work and always make sure I get my therapy.
1 / 2Quick Facts
- Medicare rating
- 2 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 125
- Inspections
- View history (35 citations)
- Therapy services
- On-site physical, occupational, and speech therapy
CMS Care Compare
What Families Think
Park Manor of Cypress Station is a skilled nursing and rehab community in Houston where many reviewers were short-term patients recovering from surgery or injury. Feedback focuses heavily on the therapy department, with residents and family members praising the physical, occupational, and speech therapy staff for helping with recovery and strength-building. One family described a frustrating experience trying to obtain a deceased or discharged loved one's medical records after the fact.
The Good
- Rehab team consistently praised by multiple reviewers
- Physical, occupational, and speech therapy staff highlighted by name
- Daily activities including music and church services
- Residents reported dressed, groomed, and out of bed early
- Visible functional improvement noted by family members
The Bad
- One report of a slow, disorganized process to obtain medical records
- One report of an unexpected $38 records fee not disclosed upfront
- One reviewer described a staff member as dismissive about delays
- One reviewer noted meal portions or options weren't always as expected
AI-generated from reviews and community data.
Park Manor of Cypress Station is a senior living community in Houston, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 132 reviews.
About Park Manor of Cypress Station
Park Manor of Cypress Station is a skilled nursing and long-term care community in Houston, Texas. The facility serves both short-term rehabilitation patients and longer-term residents.
Families consistently praise the rehabilitation and therapy teams, noting their clinical skill and hands-on approach to patient progress. The staff across departments, nurses, aides, therapists, and food service, receive frequent mention for kindness and attentiveness. One family wrote, "everyone was so kind and helpful, from the nurses, nurses aids, food servers, everyone." The community maintains an active daily schedule with music, activities, and religious services, creating a visibly engaged environment. Food quality is also highlighted as a pleasant aspect of the experience.
One concern surfaces in the reviews: a family noted difficulty obtaining medical records and documentation after discharge, describing the post-stay administrative process as frustrating despite positive in-facility care.
Park Manor of Cypress Station holds a 4 out of 5 Google rating based on 132 reviews, with the majority reflecting strong satisfaction with clinical care and the atmosphere.
Types of Care at Park Manor of Cypress Station
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
- On-Site Nurse (RN)
Activities
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of Park Manor of Cypress Station
4overall · 132 ratings combined
4★ on Google (132)
Andria House
Jun 2026
I recently posted a review about my mom’s stay at Park Manor. During her stay, the care she received was good, and I was pleased with her overall experience. Unfortunately, once your loved one leaves and you need documentation, the experience is completely different. Two weeks ago, I requested my mother’s complete medical records and spoke with Greg. From the beginning, the process has been frustrating. I called and came in person multiple times, and a week later the records still were not ready. When I called again on Wednesday, I was told they would be available on Friday. When I arrived Friday, I was informed for the first time that there would be a $38 charge for the records. This was never mentioned during any of my previous phone calls or my in person visit. To make matters worse, the employee who normally accepts payments was out for the week, so I was asked to send the payment through Cash App. After finally receiving the records and reviewing them at home, I discovered that several records I had specifically requested were missing. When I returned to address the issue, Greg’s response was essentially that the person responsible for handling the records would not be back until next week. At that point, my request had already been pending for two weeks. Throughout the process, Greg was dismissive, showed little concern, and seemed completely unconcerned about the delays despite knowing I am working under time sensitive deadlines. I have remained patient and respectful, but enough is enough. Thankfully, Ms. Armisha overheard the conversation and immediately took the initiative to reach out to someone who may be able to help resolve the issue. Her willingness to step in and assist was greatly appreciated. I am hopeful that I will not have to wait another two weeks for records that should have been provided correctly the first time.
hkate mackey
May 2026
I was admitted to Park Place Cypress location for physical and occupational therapy after having sustained fracture of the right pelvis resulting from a fall on Easter Sunday. My experience with the entire staff at Park Manor was exceptional - everyone was so kind and helpful, from the nurses, nurses aids, food servers, everyone! AND THE THERAPISTS: I CAN'T ADEQUATELY EXPRESS HOW MUCH THEY HELPED ME THROUGH MY SESSIONS. ANTHONY AND D WERE SO PATIENT AND UNDERSTANDING WITH ME. I will always be grateful to the staff at PP.
Namond Rideaux
Mar 2026
My overall impression of Park Manor Cypress Station is that they have a strong and dedicated staff. The rehab team, in particular, is very impressive and clearly skilled at what they do. I truly appreciate that they allowed me to come in, use the bike, and encouraged me to try standing on my own as part of my progress. Their guidance and support have helped me improve, and I’m grateful for the progress I’ve made thanks to the rehab staff. The staff does a great job of encouraging the people they work with and creating a positive impact on many patients. They are patient, supportive, and focused on helping individuals regain strength and independence. As for meals, although there were times when the portions or options—like meat—weren’t exactly what I expected, I understand that not everyone has the same dietary preferences. They did make changes periodically, which I appreciated. The facility itself is pretty good overall. I’ve heard some patients say they were not treated well here, but in my experience, a lot of that can depend on the individual situation and behavior. Personally, I’ve had a positive experience and recognize that respect goes both ways. Overall, I’m thankful for the care and support I’ve received here, especially from the rehab staff.
LaTorshia Martel
Mar 2026
The very first time I came to visit my Dad, I was shocked! People were moving around everywhere!! I was like "what is this place?" I love this place for my Dad, they have activities everyday for the residents. They play music for the residents I heard Country & Western, R&B, Gospel. They even have church services for the residents!! I especially liked that the residents were up and dressed and already had breakfast by 9am. My Dad and his roommate were dressed, beds made everytime I came to visit. It was a pleasant surprise. Dad was there for therapy. I can honestly say, I see a tremendous difference is him. He now gets himself in and out of bed, takes himself to the restroom, and truly looks a lot stronger than he did when he first arrived. And he never complained about the food!! I would highly recommend.
Government Inspection History
5 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Mar 20, 2026Health Complaint3 citations
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 21, 2026
Jun 13, 2025Fire Safety StandardHealth ComplaintHealth Standard10 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Jun 14, 2025
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2025
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 14, 2025
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 14, 2025
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2025
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 14, 2025
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 14, 2025
May 9, 2024Fire Safety StandardHealth ComplaintHealth Standard8 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 7, 2024
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 7, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 7, 2024
Ensure that residents are free from significant medication errors.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 7, 2024
Sep 25, 2023Health Complaint5 citations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Sep 27, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Sep 27, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Sep 27, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Sep 27, 2023
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 27, 2023
Mar 17, 2023Fire Safety StandardHealth Standard9 citations
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2023
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 24, 2023
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 24, 2023
Develop a communication plan.
Severity C of L: potential for minimal harm, widespreadCorrected Apr 24, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Park Manor of Cypress Station offer?
Park Manor of Cypress Station offers Skilled Nursing / Long Term Care.
How much does Park Manor of Cypress Station cost?
Park Manor of Cypress Station has not published its pricing. For context, communities in Houston that publish rates start around $4,000 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Where is Park Manor of Cypress Station located?
Park Manor of Cypress Station is located at 420 Lantern Bend Dr in Houston, Texas.
What do families say about Park Manor of Cypress Station?
Park Manor of Cypress Station is a skilled nursing and rehab community in Houston where many reviewers were short-term patients recovering from surgery or injury. Feedback focuses heavily on the therapy department, with residents and family members praising the physical, occupational, and speech therapy staff for helping with recovery and strength-building. One family described a frustrating experience trying to obtain a deceased or discharged loved one's medical records after the fact.
How did Park Manor of Cypress Station do on recent health and safety inspections?
Park Manor of Cypress Station had 5 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Park Manor of Cypress Station?
Submit the Request Information form on this page to connect with Park Manor of Cypress Station and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Park Manor of Cypress Station? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Houston.
Avir at North Houston
Houston, Texas0 mi
3.9(140)
Skilled Nursing / Long Term Care
Paradigm Northwest
Houston, Texas0 mi
3.7(44)
Skilled Nursing / Long Term Care
Advanced Healthcare Professionals
Houston, Texas0.5 mi
4.9(20)
Assisted Living
Brookdale Cypress Station
Houston, Texas0.8 mi
4.5(39)
Assisted LivingMemory Care
Vibrant Assisted Living community
Houston, Texas0.8 mi
4.3(25)
Assisted Living
Assisting Hands - In Home Healthcare Houston
Houston, Texas1.4 mi
5(1)
Home health
Prefer to stay home?
Home care agencies serving Houston bring help to the house: daily living, companionship, and respite for family caregivers.
