MyLivingChoice

Paoli Health & Living Community

559 W Longest St

4.1(51 ratings)

Paoli Health & Living Community, photo 11 / 4

Quick Facts

Total units
109
Medicare rating
1 of 5

CMS Care Compare

Ownership
Government, County
Certified beds
109
Care focus
Skilled nursing and long-term care only, no memory care mentioned
Regulatory scrutiny
Health Department has made several visits
Setting
Historic landmark building in small-town Paoli

What Families Think

Reviews for Paoli Health & Living are sharply divided: some families praise the rehabilitation therapy team and describe a caring, clean environment, while others report serious concerns about staffing, hygiene, and management responsiveness. The rehabilitation program in particular draws strong praise from multiple reviewers, while long-term care staffing and oversight are described as troubling by others.

The Good

  • Strong praise for rehabilitation therapy team
  • Staff described as caring and compassionate by several
  • Regular on-site and offsite activities for residents
  • Facility described as clean by a reviewer
  • Staff advocated hard to secure insurance-covered care

The Bad

  • One report of unsafe, inadequate staffing levels
  • One account of neglected hygiene: missed showers, grooming
  • One report of dismissive or disrespectful staff behavior
  • Multiple state health department complaints and visits mentioned

AI-generated from reviews and community data.

Paoli Health & Living Community is a senior living community in Paoli, Indiana offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 51 reviews.

About Paoli Health & Living Community

Paoli Health and Living Community is a senior living community in Paoli, Indiana, offering rehabilitation and long-term care services. Located in a quiet neighborhood setting within the close-knit town of Paoli, the community is described as a historic landmark and a place with familiar faces and a warm setting.

The community provides personalized rehabilitation programs designed to help residents return to their everyday lives while maintaining health and balance. For residents requiring additional care, the long-term care program is staffed with an expert team including nurses, therapists, dietitians, and certified nursing assistants.

Paoli Health and Living offers regular events and activities on campus throughout the year. The community emphasizes creating an environment where residents can pursue their passions and discover new interests during their stay.

Types of Care at Paoli Health & Living Community

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Paoli Health & Living Community

4.1overall · 51 ratings combined

4.1★ on Google (51)

Kaden Clark

Jul 2026

via Google

Great place everyone’s very lively and helpful especially Lindsey!!!

Larkin Hagen

Apr 2026

via Google

This is a great facility that truly cares for its residents and staff.

Amanda King

Feb 2026

via Google

Paoli Health and Living was a good experience for me and my family. After a long stay my dad was able to go home after receiving great therapy. They truly care!

This facility has come a long way in the past year. It’s clear they listened, made changes, and are committed to providing better care and a better experience.

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Government Inspection History

7 inspection visits in the last three years, 48 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 15, 2026Health Complaint3 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 2, 2026

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 2, 2026

Apr 11, 2025Fire Safety StandardHealth Standard14 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2025

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 7, 2025

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 7, 2025

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 7, 2025

  • Construct fire resistant interior walls.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 20, 2025

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025

  • Provide behavior health training consistent with the requirements and as determined by a facility assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2025

Jan 24, 2025Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 27, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 21, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 25, 2025

Jun 11, 2024Health Complaint1 citation
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 28, 2024

Apr 16, 2024Health Complaint1 citation
  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 29, 2024

Feb 13, 2024Fire Safety StandardHealth Standard17 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 21, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 21, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 9, 2024

  • Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2024

  • Meet other general requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024

  • Have elevators that firefighters can control in the event of a fire.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 21, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 21, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 21, 2024

  • Have simulated fire drills held at unexpected times.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 21, 2024

Mar 30, 2022Fire Safety StandardHealth Standard9 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2022

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 1, 2022

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2022

  • Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2022

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2022

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 1, 2022

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2022

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 25, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Paoli Health & Living Community offer?

Paoli Health & Living Community offers Skilled Nursing / Long Term Care.

Where is Paoli Health & Living Community located?

Paoli Health & Living Community is located at 559 W Longest St in Paoli, Indiana.

What do families say about Paoli Health & Living Community?

Reviews for Paoli Health & Living are sharply divided: some families praise the rehabilitation therapy team and describe a caring, clean environment, while others report serious concerns about staffing, hygiene, and management responsiveness. The rehabilitation program in particular draws strong praise from multiple reviewers, while long-term care staffing and oversight are described as troubling by others.

How did Paoli Health & Living Community do on recent health and safety inspections?

Paoli Health & Living Community had 7 government inspection visits in the last three years, with 48 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Paoli Health & Living Community?

Submit the Request Information form on this page to connect with Paoli Health & Living Community and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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