Pacific Living Centers of Medford at Arrowhead

J D

Aug 2025

via Google ↗

Staff is very caring and helpful to all residents. They treat the residents as family with the respect and dignity. They go above and beyond to ensure residents have a well rounded community and activities. They invite family members for special occasions and holidays. I appreciate everyone taking care of our mom.

Toni Smith

Aug 2025

via Google ↗

The staff are friendly and welcoming. The environment is clean and comfortable. When I visit my dad, we can sit in the common areas and feel like we are both part of the PLC family.<br><br>They encourage family members to participate, along with our loved ones, in the various activities that take place. It gives us (family) the opportunity to get to know and support each other.<br><br>It is comforting knowing that my dad is getting great person-centered care specific to his needs, as they continue to change.

Kim Arnold

Aug 2025

via Google ↗

I never give 5 stars for anything but I will for this home based on the fact that they keep trying to make things better and that the staff truly cares for their residents. Is it a perfect place, no but it is when it comes to that. The staff there are truly a blessing to my mom and our family.

tommy poppleton

Jul 2025

via Google ↗

I can't speak of how this company treats the elderly, only the general public. After ordering the week groceries from Walmart thru Uber Eats, this business proceeds to treat the delivery driver as though they are on staff and does not tip the driver. Considering the entire order was over $1500 and 13 fully loaded grocery bags, this business chose to pay only the fare. Considering Pacific Living Centers receive thousands of dollars each month from the patients in their care, maybe they should learn to tip accordingly and not like they sent the hourly help to pick it up. The picture is of the entire backseat of gmc 3500HD crew cab. That is all just the order that was placed by a business that obviously lines their pockets instead of caring like they should.

Marty Sustaire

Jun 2025

via Google ↗

Thank you for taking such great care of our dad. Your ability to redirect and refocus confused and frustrated people with memory loss is amazing. Walking in unexpected and catching you sitting with our dad laughing was such a good feeling. Watching his face light up when your staff come on shift gave us assurance that he is well cared for. But most importantly listening to our desires about his care and advocating for him and keeping us informed is priceless. Thank you.