MyLivingChoice

Ozark Oaks Residential Care Facility Ii

3405 S Schifferdecker

2.4(28 ratings)· Joplin average: 4.3

Ozark Oaks Residential Care Facility Ii, photo 11 / 2

Quick Facts

Total units
30
Licensed capacity
30 residents

California CDSS

Community size
Licensed for up to 30 residents

What Families Think

Reviews for this Joplin community are decidedly mixed, with several reporting frustrating interactions involving rude staff, billing problems, and poor communication, while one family described a welcoming, compassionate experience for a loved one entering care. Overall the community carries a low average rating from a modest number of reviews.

The Good

  • One reviewer praised welcoming, compassionate treatment of residents
  • Staff described as treating people with dignity in one account

The Bad

  • Multiple reports of rude or dismissive staff interactions
  • Billing complaints, including unexpected charges after insurance
  • One report describes threatened legal action over care decisions
  • Communication with families described as poor by several reviewers

AI-generated from reviews and community data.

Ozark Oaks Residential Care Facility Ii is a senior living community in Joplin, Missouri offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.4 out of 5 across 28 reviews.

About Ozark Oaks Residential Care Facility Ii

Ozark Oaks Residential Care Facility Ii is an assisted living community in Joplin, Missouri. The community is licensed for up to 30 residents.

Families rate Ozark Oaks Residential Care Facility Ii 2.4 out of 5 based on 28 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Ozark Oaks Residential Care Facility Ii

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Ozark Oaks Residential Care Facility Ii

2.4overall · 28 ratings combined

2.4★ on Google (28)

Leebo

Jul 2026

via Google

Don't miss your appointment bc they don't give AF if u relapse......

Megan VanGilder

Nov 2025

via Google

I've been to this facility myself..... and now a very very special person in my life has taken a step all on his own to go here and he has been only welcomed with open arms, support, kindness, and compassion. You make it what you want it to be as well. I give it 5 stars for them just having open doors to the suffering, and training everyone like a human being.

Dr. S. Kay Miller

Mar 2022

via Google

My doctor called to see if I could be admitted to New Directions and to talk w sombody about the details. I was in the office and she put it on speakerphone for me to hear. Someone named Nina answered the phone and she was the rudest person ever! She was disrespectful to my doctor and all we wanted to know was if I could qualify to go there. Though there. Money is not the issue because I have a large trust fund but she did not want to listen and was hateful. I would suggest nobody go there. I guess that's why they have only 2 stars

Shelby Bolton

Oct 2020

via Google

Absolutely not out to help people. Call to ask questions and get transferred between different departments and people who sound annoyed and don't have answers on basic process questions, got billed $250 (after insurance!!!) for an unhelpful video call with a sample pill pushing psychiatrist, not a single attempt was made to treat mental health outside of instant medication... that's their answer?! Pills as a solution within the first hour of talking to a new patient should let you know who they're actually working for... I was offered these samples by someone that I talked to for less than an hour and was never successfully connected with a psychologist for regular therapy appointments, and received two bills in the mail that I now am unable to contest due to an ineffective process and incompetent staff. Never going here for any kind of "help" again.

Keith Worley

Sep 2020

via Google

This place is a joke. We had a very unpleasant experience with these people. I will be filing a formal complaint against them with the board. My wife went there just to talk with someone about her anxiety and wound up at the Stevens unit. She was forced to go there and was not and is not suicidal. Know wonder people don’t try to get help. The counselors name was Tiffany and was very standoffish with us. An affidavit was filed after the fact saying that my wife said she would do harm to herself or others. Which was and is a blatant lie. That woman did nothing but make things worse for my wife. She has lost all trust in counselors and psychiatrist. We will be pursuing a lawsuit against them.

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Frequently Asked Questions

What types of care does Ozark Oaks Residential Care Facility Ii offer?

Ozark Oaks Residential Care Facility Ii offers Assisted Living.

Where is Ozark Oaks Residential Care Facility Ii located?

Ozark Oaks Residential Care Facility Ii is located at 3405 S Schifferdecker in Joplin, Missouri.

What do families say about Ozark Oaks Residential Care Facility Ii?

Reviews for this Joplin community are decidedly mixed, with several reporting frustrating interactions involving rude staff, billing problems, and poor communication, while one family described a welcoming, compassionate experience for a loved one entering care. Overall the community carries a low average rating from a modest number of reviews.

How can families visit Ozark Oaks Residential Care Facility Ii?

Submit the Request Information form on this page to connect with Ozark Oaks Residential Care Facility Ii and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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