Theresa Cash
Oct 2025
This place was awful!!! They don’t care and they don’t ever give you a bath. When my husband was there they never gave him a bath. The water where you fill your cup was corroded and they never cleaned it. The food is terrible.
1 / 4CMS Care Compare
Joplin Gardens is a skilled nursing and long-term care community in Joplin, Missouri, with a 3.2 out of 5 rating from 27 Google reviews. Most reviewers describe serious lapses in basic care, including neglected hygiene, dirty linens, and slow staff response times, though one visitor described a pleasant physical environment and friendly staff during a visit.
AI-generated from reviews and community data.
Joplin Gardens is a senior living community in Joplin, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 27 reviews.
Joplin Gardens is a skilled nursing / long term care community in Joplin, Missouri. The community is licensed for up to 92 residents.
Families rate Joplin Gardens 3.2 out of 5 based on 27 Google reviews.
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Help Me Choose3.2overall · 27 ratings combined
3.2★ on Google (27)
Theresa Cash
Oct 2025
This place was awful!!! They don’t care and they don’t ever give you a bath. When my husband was there they never gave him a bath. The water where you fill your cup was corroded and they never cleaned it. The food is terrible.
Amanda Rainford
Aug 2025
Whoever was working the reception desk on 08/14 at 11am is very unprofessional with insanely poor customer service skills. She talked over me, yelled & then hung up. Such a shame for a place that is supposed to care for people who can't care for themselves.
Kiley Carpenter
Dec 2024
This place is awful. My grandfather was here for physical therapy and when I tell you the service is POOR, it is unbelievable. For a few weeks I had to keep reminding the staff to do my grandfathers laundry, help him bathe and even change the bedsheets. I took him to a dialysis appointment myself, which they were failing to do so or properly help him dress and get ready for as he is 90 and unable to do so by himself - we get back and his bed is made but when I pull the covers back it is still the same dirty sheets with crumbs and stains on it from meals. I had to request the staff to bring me sheets before I put him back in this bed. Often times they would forget to put him back in bed comfortably and even forget to put his oxygen on him. There was a very small handful of people I could give credit to as being good employees, a man working overnights and a lady with green tips in her hair. I can’t say any other staff really cared to do anything but sit in the office. My grandfather, who is the kindest and most polite person there is, even had bad to say about his care. His nails were dirty with food in them. They didn’t bother to help with proper hygiene as he is unable to get out of bed and do those things himself. I never once seen a doctor there to check on him. They often moved his things around to where it was unreachable to him such as his drinks, urinal, wheelchair, glasses, etc. Freeman Hospital sent him here to regain strength after pneumonia but I do not recommend anyone send their family members here.
Tammy Thompson
Jul 2024
Pleasant decor.<br><br>My sons and I had a great visit with a friend.<br><br>Though it may not be apparent, they offer guests coffee and soda near the cafeteria/eating area while you’re there.<br><br>I like the nice hallways because instead of everything being located in a long line, it’s more like an east wing, west wing sort of setup.<br><br>Though that means, if you forgot your friends room number, or you got disoriented, you may need help. That’s okay, the staff seem nice here.<br><br>When we went, there was a warning on the door indicating they had a Covid outbreak among residents.<br><br>I’m sure that’s a difficult things to manage because the facility is medium sized.<br><br>We were worried they wouldn’t let us inside, but someone opening the locked front door let us know the worry is among residents spreading to each other. If we weren’t sick and not at risk individuals, there would be no problem as long as we practiced caution to keep them safe.<br><br>We found gloves and masks on the table at the door, signed in, put on a mask, and looked for our friend.<br><br>It doesn’t appear they use the front of the facility very much which is too bad because it’s nicely done. Though it appears many of the residents have mobility issues. Plus the Covid outbreak. We were assured they had to have the sign even if only one resident tested positive.<br><br>A group living situation is hard to get right considering it’s hard to staff facilities these days, but I’d call this one a little above average.
Tammy Thompson
Jul 2024
Pleasant decor. My sons and I had a great visit with a friend. Though it may not be apparent, they offer guests coffee and soda near the cafeteria/eating area while you’re there. I like the nice hallways because instead of everything being located in a long line, it’s more like an east wing, west wing sort of setup. Though that means, if you forgot your friends room number, or you got disoriented, you may need help. That’s okay, the staff seem nice here. When we went, there was a warning on the door indicating they had a Covid outbreak among residents. I’m sure that’s a difficult things to manage because the facility is medium sized. We were worried they wouldn’t let us inside, but someone opening the locked front door let us know the worry is among residents spreading to each other. If we weren’t sick and not at risk individuals, there would be no problem as long as we practiced caution to keep them safe. We found gloves and masks on the table at the door, signed in, put on a mask, and looked for our friend. It doesn’t appear they use the front of the facility very much which is too bad because it’s nicely done. Though it appears many of the residents have mobility issues. Plus the Covid outbreak. We were assured they had to have the sign even if only one resident tested positive. A group living situation is hard to get right considering it’s hard to staff facilities these days, but I’d call this one a little above average.
7 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionPast Non-Compliance
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 2, 2026
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 2, 2026
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 20, 2026
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 2, 2026
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 2, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 7, 2025
Conduct testing and exercise requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2024
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 16, 2024
Provide properly protected cooking facilities.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 6, 2024
Have an externally vented heating system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2024
Develop and maintain an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 4, 2024
Install a fire alarm system that can be heard throughout the facility.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 4, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 4, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 4, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 4, 2024
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 4, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2022
Meet requirements for the installation and maintenance of electrical systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 25, 2022
Ensure medication error rates are not 5 percent or greater.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2022
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2022
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2022
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2022
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 27, 2022
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 25, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 27, 2022
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2019
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2019
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 2, 2019
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 2, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Joplin Gardens offers Skilled Nursing / Long Term Care.
Joplin Gardens is located at 2810 South Jackson Avenue in Joplin, Missouri.
Joplin Gardens is a skilled nursing and long-term care community in Joplin, Missouri, with a 3.2 out of 5 rating from 27 Google reviews. Most reviewers describe serious lapses in basic care, including neglected hygiene, dirty linens, and slow staff response times, though one visitor described a pleasant physical environment and friendly staff during a visit.
Joplin Gardens had 7 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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