Michelle Chadbourne
Jun 2026
My husband spent 3 weeks for rehab after a fall. The care was excellent. The therapy was strong! We have absolutely no complaints. 😀♥️
1 / 2CMS Care Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers consistently praise Overlook Nursing & Rehab Center for strong rehabilitation therapy and attentive, compassionate nursing and CNA staff. Multiple families describe good staffing levels, clean facilities, and positive outcomes after rehab stays following falls or hospitalizations. No complaints appear in the available reviews.
AI-generated from reviews and community data.
Overlook Nursing & Rehab Center is a senior living community in Pascoag, Rhode Island offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.7 out of 5 across 61 reviews.
Overlook Nursing & Rehab Center is a 100-bed skilled nursing and long-term care facility in Pascoag, Rhode Island. The center serves both rehabilitation and permanent care residents, with families noting particular strength in its dedicated rehab floor and nursing services.
Family accounts consistently praise the attentiveness of the care team. Staff members by name, including Breah and third-shift team members Jodie, Kayla, Kalee, Samantha, and Natalee, appear in reviews for hands-on support: ensuring residents have clean clothes, clear safety guidance, and prompt responses to requests. One family noted the "staffing levels and also their kindness and compassion." Therapy is described as "strong," and families highlight that the medical team, including the facility's physician, coordinates effective care. A notable detail emerges around food quality, a family with long-term care experience remarked, "Even the food is good big bonus, there," suggesting meal quality exceeds typical expectations in the sector.
Overlook holds a 4.7 out of 5 rating across 61 Google reviews. Families describe three-week rehabilitation stays and longer-term placements with consistently positive language, citing excellent nursing, strong rehabilitation outcomes, and the warmth of the environment. Several reviews mention choosing the facility based on high ratings and availability after hospital discharge.
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Help Me Choose4.7overall · 61 ratings combined
4.7★ on Google (61)
Michelle Chadbourne
Jun 2026
My husband spent 3 weeks for rehab after a fall. The care was excellent. The therapy was strong! We have absolutely no complaints. 😀♥️
Robin Anderson
May 2026
We received a list of rehab centers in Rhode Island from the hospital. We chose Overlook because they had high ratings and I was pleased that they had an open bed for my mom to rehab. The rehab floor is the only thing I’ve had experience with and they were fantastic! I was impressed by the staffing levels and also their kindness and compassion. Anytime my mother needed something, there was always someone around to assist. Every staff member I came in contact with, including PT, OT, med tech, nurses and CNA‘s was extremely helpful and kind, and they all seemed to really enjoy their work! The facility was also clean and cheerful making my moms 3 week stay pleasant for her and family that visited her.
Michael Pasture
Apr 2026
My experience at Overlook was very good. All the staff were excellent. The CNA’s were great. Breah took such great care of me. She made sure I had clean clothes. I came to the facility with none. She made sure I understood that I should not attempt to get up on my own until cleared to do so. I cannot say enough for how well she looked out for me. Jodie, Kayla, Kalee, Samantha, Natalee third shift Kayla, We’re all terrific. There was another younger CNA on third shift who’s name I can’t remember who was also very helpful. There was one third were wonderful. shift, older CNA that I had a personality conflict. But overall the CNA’s were terrific!! The nurses were also wonderful, however, I cannot remember all of their names. I saw them less but they were all very nice. They physically therapy team were great. Kaycee, Janet, Linda, Allie, Brianna, and Kate were wonderful. They helped me understand what I needed to do to get better. I can’t say enough for how much they helped me. And the administrative staff were wonderful. When an issue arrived they found a solution very quickly. I cannot thank them all enough!! Thank you all!!
Julie Ellis
Jan 2026
A loved one of mine has been at overlook twice for rehabilitation and nursing care. I've worked in long-term care for several years. They have a great thing going on rehab is excellent nursing excellent. Their doctor is great too. Even the food is good big bonus, there. Check it out if you're looking for nursing rehabilitation center
Paula McCarthy
Dec 2025
I appreciated all the warmth & care my Aunt received during her rehab. Thank you very much to All. She is doing great at the moment. Here she is at Christmas 2025!
5 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedCorrected Jun 5, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025
Ensure proper usage of power strips and extension cords.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025
Have properly located and lighted "Exit" signs.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2025
Implement a program that monitors antibiotic use.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 5, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 5, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 30, 2025
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 14, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 14, 2024
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 14, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 14, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 14, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2023
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 24, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 24, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2023
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2023
Ensure proper usage of power strips and extension cords.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 24, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Overlook Nursing & Rehab Center offers Skilled Nursing / Long Term Care.
Overlook Nursing & Rehab Center is located at 14 Rock Avenue in Pascoag, Rhode Island.
Reviewers consistently praise Overlook Nursing & Rehab Center for strong rehabilitation therapy and attentive, compassionate nursing and CNA staff. Multiple families describe good staffing levels, clean facilities, and positive outcomes after rehab stays following falls or hospitalizations. No complaints appear in the available reviews.
Overlook Nursing & Rehab Center had 5 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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