David Proctor
Apr 2026
Very welcoming, thoughtful, friendly. Good variety of activities and food. Bright spaces, rooms, outdoors areas.
Crystal Lake Rehabilitation And Care Center
999 South Main Street4.7(20 ratings)· Pascoag average: 4.4
1 / 2Quick Facts
- Total units
- 71
- Medicare rating
- 1 of 5
- Ownership
- For profit, Limited Liability company
- Certified beds
- 71
- Veteran benefits
- Accepts Veterans Benefits for care costs
- Diagnostic services
- In-house diagnostic lab for faster test results
- Respiratory care
- On-site respiratory therapy services offered
CMS Care Compare
What Families Think
Crystal Lake Rehabilitation and Care Center is a small skilled nursing and long-term care facility in Pascoag, RI, with most reviewers praising the staff's compassion and communication, though a couple of reports raise serious concerns about neglect and staff attentiveness. Families generally describe the environment as clean, welcoming, and supportive during difficult transitions, but there are notable exceptions worth investigating before choosing this facility.
The Good
- Staff described as compassionate and respectful
- Strong communication with families about resident care
- Facility described as clean and homier than others
- Accommodated a language barrier with a resident
- Good variety of activities and food
- Bright, welcoming spaces and outdoor areas
The Bad
- One report of a hospice patient left neglected overnight
- One reviewer felt staff seemed disengaged and uninvested in care
AI-generated from reviews and community data.
Crystal Lake Rehabilitation And Care Center is a senior living community in Pascoag, Rhode Island offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Social Activities and Housekeeping. Families rate it 4.7 out of 5 across 20 reviews.
About Crystal Lake Rehabilitation And Care Center
Crystal Lake Rehabilitation and Care Center is a 71-bed facility in Pascoag, Rhode Island, offering 24-hour care including short-term rehabilitative care, long-term care, and palliative care services.
The center provides physical, occupational, speech, and respiratory therapy services, along with pain management and wound management programs. Clinical services include an in-house diagnostic lab for quicker test results.
Rooms are available in both semi-private and private configurations and include cable television, free WiFi, in-house laundry, and on-site dining. The facility serves residents from Pascoag and neighboring towns including Foster, Glocester, Smithfield, and Nasonville.
The center organizes daily activities such as sunshine breakfast, Yahtzee tournaments, and pet therapy. A licensed social worker holds group sessions and offers one-on-one counseling to support residents' quality of life. The facility features a tranquil, scenic setting with outdoor spaces for residents to enjoy during warm weather.
Crystal Lake accepts Medicare, Medicaid, Veterans Benefits, and most insurance plans.
Types of Care at Crystal Lake Rehabilitation And Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
- Wi-Fi / High-Speed Internet
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Pet Friendly
Activities
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Crystal Lake Rehabilitation And Care Center
4.7overall · 20 ratings combined
4.7★ on Google (20)
Dennis O'Reilly
Apr 2026
This place is not nice for the patients, I think the workers are there, waiting for a better offer. The owners must really be trying to get the most for themselves and not invest in the patients, the help or business at all.
Julie Leonard
Nov 2025
This facility has been absolutely amazing to my family. The staff has treated my father with such compassion and respect and have helped my siblings and I thru a very difficult time. They've made this whole process easier and continue to be there for all of us in every way possible. I can't thank them enough for their kindness and patience! Forever grateful!
Kelly Makowski
Jul 2025
My elderly auntie has been a resident at this facility for the last several months for long term care. I can’t be more pleased with the facility and the staff. We had visited other locations before settling on this one. From the moment we walked in, it just felt homier than others, and everything was clean. There is a language barrier with her, and so I was extremely worried that would be an issue; however, the staff has been great in dealing with the circumstances surrounding that. Communication is very important to me, and the staff has done an excellent job in keeping me updated on everything while she’s in their care. I highly recommend this facility to others, should the time come too when you need the help.
Karen Champagne
Jun 2025
At the moment I am disgusted with this facility! A friend was admitted yesterday as, I believe a Hospice patient, my husband went to check on him today to make sure he is comfortable. Well, he was still in the clothes he had on yesterday afternoon, including his hat!!!! Not blanket, the only thing they did for him is remove his shoes! This is not acceptable care! Not at all!! They had better get their act together soon or they will be having visitors from Elderly affairs and a news station!!
Frequently Asked Questions
What types of care does Crystal Lake Rehabilitation And Care Center offer?
Crystal Lake Rehabilitation And Care Center offers Skilled Nursing / Long Term Care.
Is Crystal Lake Rehabilitation And Care Center pet friendly?
Yes — Crystal Lake Rehabilitation And Care Center lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Where is Crystal Lake Rehabilitation And Care Center located?
Crystal Lake Rehabilitation And Care Center is located at 999 South Main Street in Pascoag, Rhode Island.
What do families say about Crystal Lake Rehabilitation And Care Center?
Crystal Lake Rehabilitation and Care Center is a small skilled nursing and long-term care facility in Pascoag, RI, with most reviewers praising the staff's compassion and communication, though a couple of reports raise serious concerns about neglect and staff attentiveness. Families generally describe the environment as clean, welcoming, and supportive during difficult transitions, but there are notable exceptions worth investigating before choosing this facility.
How can families visit Crystal Lake Rehabilitation And Care Center?
Submit the Request Information form on this page to connect with Crystal Lake Rehabilitation And Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Crystal Lake Rehabilitation And Care Center? Claim this listing to update photos, pricing, and details. It's free.
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