MyLivingChoice

The Orchards Of East Liverpool

709 Armstrong Lane

3.9(11 ratings)

The Orchards Of East Liverpool, photo 11 / 2

Quick Facts

Total units
50
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
50

What Families Think

Reviews for The Orchards Of East Liverpool are sharply divided: several families praise the rehab experience, calling staff kind, responsive, and the facility clean and welcoming, while other reviewers describe serious neglect, including delayed response to call lights, dismissive nurses, and unsanitary conditions. With only 11 Google reviews split between 5-star praise and 1-star alarm, the experience appears to vary significantly depending on which shift or nurse a resident encounters.

The Good

  • Reviewers describe staff as caring and responsive
  • Facility described as clean, warm, and bright
  • Positive feedback on food quality
  • Rehab stays praised by multiple families
  • Nursing staff called knowledgeable and helpful in some reviews

The Bad

  • One report of severe neglect and unaddressed dehydration concerns
  • One detailed account of a resident left unattended for hours despite calling for help
  • One reviewer described nurses as rude or dismissive toward residents
  • One report of ants in a resident's room
  • No published pricing information available

AI-generated from reviews and community data.

The Orchards Of East Liverpool is a senior living community in East Liverpool, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 3.9 out of 5 across 11 reviews.

About The Orchards Of East Liverpool

The Orchards Of East Liverpool is a skilled nursing / long term care community in East Liverpool, Ohio. The community is licensed for up to 50 residents.

Families rate The Orchards Of East Liverpool 3.9 out of 5 based on 11 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at The Orchards Of East Liverpool

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of The Orchards Of East Liverpool

3.9overall · 11 ratings combined

3.9★ on Google (11)

Eva Nurmi

Aug 2025

via Google

My grandmother with stage 4 cancer was recently transferred from the UPMC Presbyterian Hospital in Pittsburgh. They treated her exceptionally well, but she has been here for one day and has already been through hell. She is barely able to move from the waist down and when she was using her bedpan, she asked her nurse to help move her legs to the side. The nurse told her “I’m not going to stand here and hold your damn legs.” Another nurse made the comment about how they hate working for “stupid people.” My grandmother sat in bed for 4-5 hours and pressed the button for help. Even to the point of her screaming for it. She ended up defecating and nobody came to help her in the many hours she begged for it. We told the nurse to take good care of her and told her about this incident and she accused us of lying and starting talking about us to another coworker as soon as we started to walk away. As for the environment, the place is very sad looking. If you’re already depressed from being in a nursing home, this place will make you even sadder. There were ants crawling up and down in my grandmas room. She reported to me that all of her nurses had given her an attitude, if you have to take your loved ones to a place for rehabilitation, do not take them here.

jamie mitchell

Feb 2022

via Google

We could not be happier with our Aunt being sent here. Everyone there was so welcoming from the moment she got there and made her feel" taken care of and the best food” as she said in her own words. The staff is unbelievably caring and responsive to every question we have had.. As well as any need for my aunt. The facility is very clean. I highly recommend Orchards Suites if you are considering a Rehab facility for your loved one. It is exceptional!!!

Kristina Milbauer

Jan 2022

via Google

The best in the valley! My mom was transferred here for rehab & staff & facility are excellent. Staff is friendly, kind and gentle. Nurse on staff was helpful, informative and knowledgeable. Facility is clean, warm & bright. We sighed with relief when she got a bed here.

Mary Cole

Dec 2021

via Google

Everyone is very kind and helpful. My mother is in very capable hands at The Orchards of East Liverpool. I am greatful to the staff to keep her safe. I can finally breathe again!!!

Jolene Rice

Aug 2019

via Google

Neglect! We heard you say "I'm making waves" no one knew what was going on. Just because a person has good vitals "says the red headed nurse who never set foot in his room...does not mean a person is ok...you would see dehydration if you do your job. So no I dont recommend anyone going here...unless you want them to die. If anyone wants to know more about the lack of care feel free to contact me!

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Government Inspection History

4 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 17, 2025Fire Safety StandardHealth Standard9 citations
  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2026

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 31, 2026

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 31, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2026

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 31, 2026

Oct 4, 2024Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 30, 2024

Nov 25, 2022Fire Safety StandardHealth Standard13 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Jan 10, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2023

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 10, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 10, 2023

Nov 14, 2019Fire Safety StandardHealth Standard22 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2020

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2020

  • Have exits that are accessible at all times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2020

  • Have power receptacles that are properly grounded.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2020

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2020

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2020

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2020

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2020

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2020

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2020

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2020

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2020

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2020

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2020

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2020

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2020

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2020

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2020

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2020

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2020

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 3, 2020

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity C of L: potential for minimal harm, widespreadCorrected Jan 3, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does The Orchards Of East Liverpool offer?

The Orchards Of East Liverpool offers Skilled Nursing / Long Term Care.

Where is The Orchards Of East Liverpool located?

The Orchards Of East Liverpool is located at 709 Armstrong Lane in East Liverpool, Ohio.

What do families say about The Orchards Of East Liverpool?

Reviews for The Orchards Of East Liverpool are sharply divided: several families praise the rehab experience, calling staff kind, responsive, and the facility clean and welcoming, while other reviewers describe serious neglect, including delayed response to call lights, dismissive nurses, and unsanitary conditions. With only 11 Google reviews split between 5-star praise and 1-star alarm, the experience appears to vary significantly depending on which shift or nurse a resident encounters.

How did The Orchards Of East Liverpool do on recent health and safety inspections?

The Orchards Of East Liverpool had 4 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit The Orchards Of East Liverpool?

Submit the Request Information form on this page to connect with The Orchards Of East Liverpool and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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