Ebony Magruder
Jun 2026
Treasure Gill was wonderful, I would use her again. Loved her personality and her work ethic.
Options Home Care Gaithersburg - Senior Live In Care Services
6 Montgomery Village Ave #3304.7(24 ratings)· Gaithersburg average: 4.7
1 / 5Quick Facts
- Care coordination
- Dedicated case manager supports family caregivers directly
What Families Think
Families using Options Home Care Gaithersburg often praise the compassion and dedication of specific caregivers and appreciate having a case manager to coordinate care and support family caregivers. However, one detailed review described serious staffing reliability issues, including frequent caregiver call-outs and a final no-show, that led the family to leave the service.
The Good
- Caregivers described as caring, patient, and dedicated
- Dedicated case manager available for family support
- Specific caregiver (Treasure Gill) repeatedly praised by name
- Management described as responsive to concerns
The Bad
- One report of frequent caregiver call-outs causing gaps in care
- Concerns about caregiver experience level with chronic illnesses
- One report of a final no call, no show incident
- Reported shortage of qualified caregivers in the area
AI-generated from reviews and community data.
Options Home Care Gaithersburg - Senior Live In Care Services is a home care agency serving Gaithersburg, Maryland offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.7 out of 5 across 24 reviews.
About Options Home Care Gaithersburg - Senior Live In Care Services
Options Home Care Gaithersburg provides home health and hospice services to seniors in Gaithersburg, Maryland. The service model centers on in-home care with nursing and personal care aide support, allowing families to maintain their loved ones at home while receiving professional oversight.
Family experiences with the service are notably split. Multiple families praise the care nurses and case managers for their availability and attentiveness to individual health needs, with one family noting it brought "relief" to have their mother "in caring, confident hands." Several reviews highlight specific caregivers, particularly one aide, for their dedication, work ethic, and compassionate approach. However, at least one family reported significant frustration with caregiver absences over a six-month period that directly disrupted care for their father, and raised concerns about the experience level of some aides in managing chronic illness.
The service holds a 4.7 out of 5 Google rating based on 24 reviews, with particular strength in five-star ratings that emphasize individual caregiver quality and case manager responsiveness. Families considering this service should weigh the positive feedback about nursing care and case management support against reports of staffing inconsistency.
Types of Care at Options Home Care Gaithersburg - Senior Live In Care Services
At-Home Care
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
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Help Me ChooseReviews of Options Home Care Gaithersburg - Senior Live In Care Services
4.7overall · 24 ratings combined
4.7★ on Google (24)
James Smith
Jun 2026
It was a pleasure working with Ms. Treasure Gill. Ms. Gill is a hard worker and dedicated in providing good customer service to her clients
Stephanie Lopez
Jun 2026
I just wanted to make sure that everyone is aware that Ms. Treasure Gill is such a hard working and dedicated individual, I highly recommend her for any position in this field of work , she is very kind loving and very patient!! Kudos to her :)
Dani Lawrence
Sep 2025
We used Options For Senior care America for my dad for about 6 months . The experience started off good and then got progressively worse due to the number of times their personal care aides would call out, which directly impacted my dad. There is also an issue with quality care givers and level of experience with chronic illnesses. Oftentimes caregiver call outs would result in my dad being left home alone or our family having to abruptly fill gaps in care . Overall management is very responsive and tried to resolve these issues many times but they do not have enough qualified staff in the Baltimore MD area to back fill the amount of call outs . I would recommend Options if your loved one is able to withstand gaps in care. If not , I suggest exploring other companies . We had to move on from Options after a final no call , no show. We simply couldn’t take it anymore.
Susan McKinley
May 2024
It’s a great relief knowing that I can take a break while my mother is in caring, confident hands with her nurses from Options. It is also comforting to know that her case manager has been available for many discussions about mom’s needs and services which supports us as caregivers. Their support has enabled us to keep mom happy knowing that she is with family and us happy knowing Options has our backs!
Frequently Asked Questions
What types of care does Options Home Care Gaithersburg - Senior Live In Care Services offer?
Options Home Care Gaithersburg - Senior Live In Care Services offers At-Home Care.
Where is Options Home Care Gaithersburg - Senior Live In Care Services located?
Options Home Care Gaithersburg - Senior Live In Care Services is located at 6 Montgomery Village Ave #330 in Gaithersburg, Maryland.
What do families say about Options Home Care Gaithersburg - Senior Live In Care Services?
Families using Options Home Care Gaithersburg often praise the compassion and dedication of specific caregivers and appreciate having a case manager to coordinate care and support family caregivers. However, one detailed review described serious staffing reliability issues, including frequent caregiver call-outs and a final no-show, that led the family to leave the service.
How can families visit Options Home Care Gaithersburg - Senior Live In Care Services?
Submit the Request Information form on this page to connect with Options Home Care Gaithersburg - Senior Live In Care Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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