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Options Home Care Gaithersburg - Senior Live In Care Services

6 Montgomery Village Ave #330

4.7(24 ratings)· Gaithersburg average: 4.7

Options Home Care Gaithersburg - Senior Live In Care Services — photo 11 / 5

Quick Facts

Care coordination
Dedicated case manager supports family caregivers directly

What Families Think

Families using Options Home Care Gaithersburg often praise the compassion and dedication of specific caregivers and appreciate having a case manager to coordinate care and support family caregivers. However, one detailed review described serious staffing reliability issues, including frequent caregiver call-outs and a final no-show, that led the family to leave the service.

The Good

  • Caregivers described as caring, patient, and dedicated
  • Dedicated case manager available for family support
  • Specific caregiver (Treasure Gill) repeatedly praised by name
  • Management described as responsive to concerns

The Bad

  • One report of frequent caregiver call-outs causing gaps in care
  • Concerns about caregiver experience level with chronic illnesses
  • One report of a final no call, no show incident
  • Reported shortage of qualified caregivers in the area

AI-generated from reviews and community data.

About Options Home Care Gaithersburg - Senior Live In Care Services

Options Home Care Gaithersburg - Senior Live In Care Services is a home health and hospice community in Gaithersburg, Maryland.

Families rate Options Home Care Gaithersburg - Senior Live In Care Services 4.7 out of 5 based on 24 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and Hospice

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Reviews

4.7overall · 24 ratings combined

4.7★ on Google (24)

Ebony Magruder

Jun 2026

via Google

Treasure Gill was wonderful, I would use her again. Loved her personality and her work ethic.

James Smith

Jun 2026

via Google

It was a pleasure working with Ms. Treasure Gill. Ms. Gill is a hard worker and dedicated in providing good customer service to her clients

Stephanie Lopez

Jun 2026

via Google

I just wanted to make sure that everyone is aware that Ms. Treasure Gill is such a hard working and dedicated individual, I highly recommend her for any position in this field of work , she is very kind loving and very patient!! Kudos to her :)

Dani Lawrence

Sep 2025

via Google

We used Options For Senior care America for my dad for about 6 months . The experience started off good and then got progressively worse due to the number of times their personal care aides would call out, which directly impacted my dad. There is also an issue with quality care givers and level of experience with chronic illnesses. Oftentimes caregiver call outs would result in my dad being left home alone or our family having to abruptly fill gaps in care . Overall management is very responsive and tried to resolve these issues many times but they do not have enough qualified staff in the Baltimore MD area to back fill the amount of call outs . I would recommend Options if your loved one is able to withstand gaps in care. If not , I suggest exploring other companies . We had to move on from Options after a final no call , no show. We simply couldn’t take it anymore.

Susan McKinley

May 2024

via Google

It’s a great relief knowing that I can take a break while my mother is in caring, confident hands with her nurses from Options. It is also comforting to know that her case manager has been available for many discussions about mom’s needs and services which supports us as caregivers. Their support has enabled us to keep mom happy knowing that she is with family and us happy knowing Options has our backs!

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Nearby Communities

Other senior living options within 25 miles of Gaithersburg.