MyLivingChoice

Optima Care Castle Hill

615 23rd St

4(48 ratings)

Optima Care Castle Hill, photo 11 / 6

Quick Facts

Total units
215
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
215

What Families Think

The Good

  • Focuses on short-term rehabilitation after illness or injury
  • Staffed by trained healthcare professionals
  • Emphasizes a supportive, home-like environment during recovery

AI-generated from reviews and community data.

Optima Care Castle Hill is a senior living community in Union City, New Jersey offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Housekeeping and Emergency Call System. Families rate it 4.0 out of 5 across 48 reviews.

About Optima Care Castle Hill

Optima Care Castle Hill is a nursing home in Union City, New Jersey, offering short-term rehabilitation services. The facility is staffed by trained healthcare professionals dedicated to helping patients regain strength, independence, and confidence following illness, injury, or surgery.

The community emphasizes creating a warm environment that serves as a home away from home for patients during their rehabilitation process. Staff support residents throughout their recovery journey, recognizing the challenges that can accompany the rehabilitation process.

The facility places importance on maintaining a sense of community as part of its approach to supporting residents' wellbeing and forward progress.

Types of Care at Optima Care Castle Hill

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Optima Care Castle Hill

4overall · 48 ratings combined

4★ on Google (48)

Lily Arango

Apr 2026

via Google

This is the same Alaris Castle Hill Facility with the same administrator and her team, that were horrible when it was Alaris Castle Hill. They now renamed it Optima Care. This facility is terrible, Do not trust them with your loved ones. It’s dirty and inhumane. If you complain, nothing is ever done. It reeks of fecal matter, it’s understaffed, and they would over medicate my grandmother to keep her sedated and she ended up passing from malnutrition. Please look into other facilities for your loved ones.

Roz C

Jan 2026

via Google

Castle Hill has been very helpful for me and my family when it comes to elderly care. The staff are also very helpful along with the social workers.

Hector Maldonado

Jun 2025

via Google

Have a one star as I can’t do a Negative - 0, Horrible Care! No Compassion, My father has Been there almost 3 Years, he was able to Ambulate, Talk and Eat With No Issues, Now He can’t Even Open his Eyes, Yesterday My Family Found him in Terrible Conditions, He Needs Assistance with Everything a Total Care Patient, Well, He was in Bed, Coffee all Over the Sheets, Diaper Soak in Urine and Feces and the Worse Part ALL over his Open Wounds, Family Advising He Needs Assistance and no-one Came to Assist, My Stepmother After patiently waiting for Assistance, She took him a shower, changed his Diaper and Fed him, I Have Been advised By Staff He Refuses to Eat and Drink, He Uses Dentures but they never put They inform to eat, Yet My Family goes to Facility and he eats all his food and drinks everything, Yet when I call I’m being told he refuses to eat, Today After Conversation with Administrator and sending her all the Pictures, She Agrees, He is not getting the Care he needs, and When I said I’m having him Discharge to Another Facility, She said No don’t do That, I will investigate and correct the issues, Sorry too late, My Father Deserves The Best Possible care not CRAP Care, I have already called the state of NJ and filed a Compliant against Facility for Abuse, You can take the Patient hard earned Benefits and not care of patient, Not Under My Watch!!! My Advise, Visit Facility First and Review Google Reviews, Don’t Make My Same Mistake, Love Your Family More and Do What’s Best!!!

Idalia Alvarez

Feb 2025

via Google

It’s been a very challenging road ahead dealing with my mom’s dementia and the fact that she was no longer to live on her own performing her day to day activities. After many attempts of family care, my mom’s health continued declining through the constant falls she was now having, needing 24 hour attention. The staff at Castle Hill have been able to provide that. Maribel Alonso from the Admission Department was the first and only one from a few Rehabilitation Centers to reach out to me when my mom was in the hospital. Her kind words, reassurance and advice that everything would be ok was beyond helpful. I was overtaken by the care and compassion in her voice, that I chose Castle Hill as the Rehabilitation Center for my mom’s health to improve. Once there, my whole outlook kept on moving in a very positive direction. My mom started exercising 5 times a week, everyone in the Physical Therapy department demonstrated to be very knowledgeable through their exercises and care. My mom was now eating well again, being able to stand on her own, seen by doctors right there on the premises. She needed X-rays and an ultrasound and it was done write on the premises, not having to worry about transporting my mom anywhere else. Damaris, the Social Worker had been very informative and helpful, David, the Head of Maintenance, always from Day 1 very understanding. Everyone’s level of compassion has gone above and beyond. I am very grateful and blessed that my mom is receiving the care and compassion that she deserves.

Melissa Godesky

Oct 2024

via Google

If I could give 0 I would. I'm sharing this because I think it's important to know how poorly they care for your loved ones in this facility. My mother say in a wet diaper for hours giving her a fungul infection as well as a UTI. They would not take her to the bathroom. She had to go back to the hospital because of the infections so instead of them treating her belongings like their own, they through them in trash bags. While I was picking up her belongings that were thrown in a trash bag, another patients family member explained to the staff that his loved one was in a wet diaper and wet sheets for hours. Right when I was standing there. This isn't just one patient, this is all. If you have a loved one there, please check on them. Please hold this facility accountable. No one deserves to be left sitting in urine for hours! No one deserves to be forgotten about. And if they can't handle a patient, they shouldn't take them. Yes I will be submitting a report to the state as that facility needs to be reviewed for standards and patients rights. They stole from her and could care less to investigate on top if everything else!

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Government Inspection History

8 inspection visits in the last three years, 59 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 15, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 16, 2026

Dec 4, 2025Health Complaint1 citation
  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 20, 2026

Mar 10, 2025Fire Safety StandardHealth ComplaintHealth Standard30 citations
  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 13, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2025

  • Install proper backup exit lighting.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2025

  • Have properly located and lighted "Exit" signs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 2, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 2, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 13, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2025

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 18, 2025

  • Establish procedures for tracking staff and patients during an emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2025

  • Develop a communication plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2025

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 20, 2025

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 12, 2025

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 18, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 18, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 18, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 18, 2025

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 12, 2025

  • Have restrictions on the use of highly flammable decorations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2025

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 2, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 18, 2025

Feb 10, 2025Infection Control1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2025

Aug 30, 2024Health Complaint1 citation
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 30, 2024

Aug 2, 2023Infection ControlNo citations
Jan 13, 2023Fire Safety StandardHealth Standard25 citations
  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2023

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 10, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2023

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2023

  • Install proper backup exit lighting.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2023

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2023

  • Have an enclosure around a vertical opening shaft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 28, 2023

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2023

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 10, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 10, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2023

  • Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 28, 2023

Nov 24, 2020Fire Safety StandardHealth StandardNo citations

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Optima Care Castle Hill offer?

Optima Care Castle Hill offers Skilled Nursing / Long Term Care.

Where is Optima Care Castle Hill located?

Optima Care Castle Hill is located at 615 23rd St in Union City, New Jersey.

How did Optima Care Castle Hill do on recent health and safety inspections?

Optima Care Castle Hill had 8 government inspection visits in the last three years, with 59 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Optima Care Castle Hill?

Submit the Request Information form on this page to connect with Optima Care Castle Hill and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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