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Families of home health and hospice patients report a sharp split in experience: individual nurses are frequently praised as skilled, compassionate, and effective in managing complex conditions, while the agency's scheduling and communication systems draw many serious complaints about missed visits and unfulfilled orders. The 3.7 rating across 45 reviews reflects this divide between excellent bedside care and inconsistent administrative follow-through.
AI-generated from reviews and community data.
Ohioans Home Health & Hospice is a home health agency serving Perrysburg, Ohio offering Home Health. Families rate it 3.8 out of 5 across 46 reviews.
Ohioans Home Health & Hospice is a home health and hospice provider based in Perrysburg, Ohio. The agency delivers skilled nursing, wound care, physical and occupational therapy, and specialty services like Coumadin testing and palliative care to patients recovering at home.
Families describe stark contrasts in their experiences. Those who connected with specific nurses, Amanda, Ashley, Jennifer, Barbara, and Charles, consistently praise their clinical knowledge, patience, attentiveness, and compassion. One family wrote that their nurse was "personable, friendly, professional, and experienced." Families also report successful outcomes in complex care, from diabetes management to post-surgical recovery and PICC line training. Yet multiple families recount serious scheduling failures, missed appointments despite repeated calls, orders that went unfilled for days, and care cancellations. Some report being instructed on wound care by phone without the nurse ever seeing the wound in person.
The rating of 3.7 out of 5 across 45 reviews reflects this split: five-star reviews highlight individual clinicians and effective treatment, while one-star reviews focus on administrative breakdowns, scheduling mishaps, dropped referrals, poor communication about appointment times, that left patients without promised care at critical moments.
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Help Me Choose3.8overall · 46 ratings combined
3.8★ on Google (46)
T T
Aug 2026
Our mom received end of life care from Ohioans Hospice in her home for 6 weeks.<br>Her case manager, Aurora, and many others who provided direct care, were beyond amazing. They went above and beyond showing our mom compassion, kindness, and treated her with dignity. We were so incredibly grateful to have them care for her and guide us through the most difficult time of our lives.
Rebecca Caracol
Jul 2026
They are awesome. The pt ,and ot are fantastic, and the nurses who come to check on me have been great. I have never been disappointed.
Tracy Greenlee
Jul 2026
I was recently diagnosed with metastatic bone lesions, cancer. My doctor referred me to this place for Palliative Care. I looked them up to read reviews. I honestly thought that people were exaggerating or just not being truthful, I was wrong.<br>I was scheduled for an appointment. They had to change it. I was told they would get back with me with the new time. They didn't I had to call them. Then I received a voicemail they needed to change the time. I returned the call to confirm. This is where it gets interesting. The woman that I spoke with said that she would have the nurse Susan call me in the morning to confirm the new time. So, Saturday morning arrives and to my amazement the nurse did a NO CALL/NO SHOW! I called and the lady who answered acted as if she was so surprised and was apologetic. She said that she would contact the nurse and find out what happened and she ASSURED me I would get a call back. It is now Monday evening and I haven't heard a word. Not<br>a single phone call. No visit. Nothing. WOW! How could I trust my care with an agency who would treat me or anyone for that matter this way. I can't and I won't. I can't believe it a NO CALL-NO SHOW. How professional and caring. To say I was disappointed would be an understatement. I wish I didn't have to give a star. My health is important to me and I will not deal with an agency who doesn't feel the same.
Sarah
Jun 2026
**UPDATE 06/18/2026: This morning I saw another company car with license plate # KST 5008 get off the highway onto the Woodville Rd. exit in Northwood/Oregon without a turn signal.<br><br>Their employees apparently don’t know how to drive. 10/11/2023 around 18:49 saw vehicle with license plate GMP8646 speeding and not using their turn signal. Not a great look especially when your company name and info is plastered ALL over your car…
Big Thrifter
Jun 2026
Desperately in need of a centralised patiebt management system. I’ve lost count of how many times I’ve had to repeat my medications the last month. Also a calendar for appointments like my chart to make it easier for patients to update their phone calendar.
Ohioans Home Health & Hospice is a Medicare-certified home health agency (certified since 2009). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
What patients say
5.0 / 5 patient survey rating
2,299 completed patient surveys, 28% response rate.
Hospital outcomes
How patients did
Service area
Ohioans Home Health & Hospice reports serving 301 ZIP codes, including Toledo, Dayton, Cincinnati, Mansfield, Cleveland, Lorain, Bowling Green, Columbus, Findlay, Hamilton and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 368247. National figures are the average across all certified agencies.
Ohioans Home Health & Hospice offers Home Health.
Ohioans Home Health & Hospice is located at 28276 Kensington Ln in Perrysburg, Ohio.
Families of home health and hospice patients report a sharp split in experience: individual nurses are frequently praised as skilled, compassionate, and effective in managing complex conditions, while the agency's scheduling and communication systems draw many serious complaints about missed visits and unfulfilled orders. The 3.7 rating across 45 reviews reflects this divide between excellent bedside care and inconsistent administrative follow-through.
Yes. Ohioans Home Health & Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page to connect with Ohioans Home Health & Hospice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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