MyLivingChoice

Oakwood Healthcare & Rehab Center

2109 Red Lion Road

4.1(285 ratings)· Philadelphia average: 4.2

Oakwood Healthcare & Rehab Center, photo 11 / 5

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
148
Rehab specialties
Stroke, cardiac, respiratory, orthopedic, and wound care
Respiratory care oversight
Directed by an in-house respiratory therapist
Stay options
Offers short-term respite care stays
Physician staffing
Board-certified physicians on care team

What Families Think

Most families describe warm, attentive staff and a clean, recently renovated building, especially in rehab, PT/OT, and long-term nursing care. However, a meaningful number of reviewers report serious lapses in basic care — delayed hygiene, wound and PT neglect, and poor communication — that stand in contrast to the many positive experiences.

The Good

  • Staff frequently described as caring and compassionate
  • Strong praise for physical and occupational therapy teams
  • Facility described as clean with no odor
  • Recently renovated interior
  • Responsive admissions and social services staff noted by name
  • Good for long-term residents feeling secure and comfortable

The Bad

  • Multiple reports of patients left in soiled diapers for hours
  • Several reviewers cite unsupervised patients wandering and touching others
  • One report of a wound worsening into amputation due to poor care
  • One report of a stage-four wound developing during an 8-day stay
  • One report of delayed or absent physical therapy despite requests
  • A few reviewers mention outdated rooms, small hallways, and urine odor at times
  • One report of difficulty getting timely callbacks from nursing, PT, and social work

AI-generated from reviews and community data.

Oakwood Healthcare & Rehab Center is a senior living community in Philadelphia, Pennsylvania offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.1 out of 5 across 285 reviews.

About Oakwood Healthcare & Rehab Center

Oakwood Healthcare & Rehabilitation Center is a subacute and long-term care facility located in a residential area of Northeast Philadelphia, Pennsylvania. The community has undergone recent interior renovations, combining modern design with a focus on comfort and functionality for residents.

Oakwood offers a broad continuum of specialized rehabilitation services, including stroke recovery, complex wound care, orthopedic rehabilitation, respiratory care, and cardiac rehab. Care is provided by a team of board-certified physicians and a skilled nursing department working together around the clock.

Each resident receives an individualized care plan that addresses both physical and emotional needs, with the goal of helping residents return home as quickly as possible. The cardiac program is designed for individuals recovering from a range of cardiac issues, while the respiratory care services are directed by an in-house respiratory care therapist to support residents with complex pulmonary needs.

The stroke recovery program incorporates recently introduced tools and technology aimed at helping patients regain strength, mobility, and independence. The orthopedic rehab program supports individuals recovering from joint replacement, spinal surgery, fractures, or traumatic injury. The wound care program uses customized protocols, current technology, and an interdisciplinary approach to treatment.

Types of Care at Oakwood Healthcare & Rehab Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Oakwood Healthcare & Rehab Center

4.1overall · 285 ratings combined

4.1★ on Google (285)

sarita richburg

Jul 2026

via Google

Staff are nice place is ok just very small hallways rooms are so small for 2 patients bathroom is used by 4 patients connected should be bathroom used for that room tv was snowy but maintenance came right in to fix it air conditioning wall unit in room is ok but it’s hard when u share a room with a patient that complains about the air also u cannot get out the door to leave unless u have a code so u have to wait until someone comes pass or sees that u want to leave but other than that its ok

Nina Conti

Jul 2026

via Google

I first wanted to say thank you to the staff at Oakwood. My brother has been a resident for 3 yrs. When I first read reviews I was scared for him to go here. It was during covid and he couldn't get the vaccine. No other facilities would take him. But Oakwood did. I was greatful for that. As time has gone on until present day. I have no complaints. The new head of operations Angelica is amazing. Everyone there is so happy because everyone is treated well and the residents are respected. My brother is happy because he feels secure. Thank you Oakwood for giving me peace of mind. ❤️

Diamond

Jul 2026

via Google

Due to unforeseen circumstances a very close loved one had spent a bit of time in the rehab center at this facility and the heartbreaking stories they came home with really pushed me to write this review. I would like to start by saying the staff is over worked and underpaid. There is absolutely no sense “order” when it comes to the whereabouts of patients who are mobile all hours of the day — so much so these patients are being touched and caressed by other unstable individuals without consent. On another note, the patient cleanliness is another BIG CONCERN that was experienced. Due to very limited bathing , diaper changes , and linen swaps it has caused Heightened health concerns for my loved one specifically and I could imagine for many others.<br>Let this be a lesson to do extended research even if it’s a short notice situation because nobody should EVER experience what goes on here!!

Benny CHESTNUT

Jun 2026

via Google

This place is extremely unprofessional. They let patients sit in their dirty diapers for over five hours, and they let random patients walk around while they touch other patients. I’ll be doing everything in my power to make the proper contacts and channels to get this establishment investigated.

Nicholas Brilla

Jun 2026

via Google

This place is disgustingly foul. They have neglected my step father. Left him sitting in a loaded diaper for 5 hours. Have patients walking around at night touching other patients. Don’t bring your loved ones here. They need to be investigated immediately!!! It’s a shame how they treat our loved ones that we pay to be there. Whole entire place needs to get shut down. Disgusting non caring health care workers

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Government Inspection History

5 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 7, 2026Fire Safety StandardHealth Standard6 citations
  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 9, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 9, 2026

Jun 5, 2025Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 5, 2025

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 8, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 8, 2025

Mar 10, 2025Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 9, 2025

Aug 29, 2024Fire Safety StandardHealth Standard14 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 22, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 22, 2024

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 22, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 22, 2024

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 22, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 22, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 22, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 22, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 22, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 22, 2024

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 22, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 22, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 22, 2024

  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity B of L: potential for minimal harm, patternCorrected Oct 22, 2024

May 30, 2024Health Complaint1 citation
  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 12, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Oakwood Healthcare & Rehab Center offer?

Oakwood Healthcare & Rehab Center offers Skilled Nursing / Long Term Care.

Where is Oakwood Healthcare & Rehab Center located?

Oakwood Healthcare & Rehab Center is located at 2109 Red Lion Road in Philadelphia, Pennsylvania.

What do families say about Oakwood Healthcare & Rehab Center?

Most families describe warm, attentive staff and a clean, recently renovated building, especially in rehab, PT/OT, and long-term nursing care. However, a meaningful number of reviewers report serious lapses in basic care — delayed hygiene, wound and PT neglect, and poor communication — that stand in contrast to the many positive experiences.

How did Oakwood Healthcare & Rehab Center do on recent health and safety inspections?

Oakwood Healthcare & Rehab Center had 5 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Oakwood Healthcare & Rehab Center?

Submit the Request Information form on this page to connect with Oakwood Healthcare & Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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