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Reviews for Oaks on Parkwood are sharply divided: several families praise the rehabilitation and physical therapy staff, but multiple reports describe serious lapses in assisted living care, including missed help with bathing, dressing, and eating. The community's low overall Google rating reflects these concerns alongside the positive rehab experiences.
AI-generated from reviews and community data.
Oaks on Parkwood is a senior living community in Bessemer, Alabama offering Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Fitness Center and Gathering / Activity Spaces. Families rate it 2.9 out of 5 across 45 reviews.
Oaks on Parkwood is a skilled nursing facility and comprehensive senior living community located in Bessemer, Alabama, in southwestern Jefferson County near Birmingham. The 100-acre master-planned campus offers skilled nursing care, post-acute rehabilitation, specialty care assisted living for memory loss, assisted living, and independent living options.
The community provides skilled nursing care with around-the-clock nursing support, including specialized care for individuals with dementia. Physical, occupational, and speech therapies are delivered through individualized programs tailored to each resident's needs. The facility is fully licensed and Medicare and Medicaid certified, participating in numerous managed care and commercial insurance plans. Post-acute rehabilitation care is often covered by Medicare and other insurers for qualifying stays.
Independent living residents choose from studio, one-bedroom, and two-bedroom apartment homes or privately owned garden homes, all featuring maintenance-free services. Monthly fees include flexible dining, housekeeping, all maintenance, scheduled transportation, and an emergency response system. The community features restaurant-style dining with a staff dietitian, an indoor heated pool, a recreation and fitness center, and walking paths throughout the beautifully landscaped campus.
Assisted living neighborhoods provide two distinct levels of care, with staff offering medication reminders, assistance with bathing and dressing, and more extensive support as needed. For those with Alzheimer's and other forms of dementia, the specialty care assisted living neighborhood features memory enhancement activities and 24/7 monitoring with a relationship-centered approach.
The campus is conveniently located off Highway 150 near Birmingham's I-459, with nearby restaurants ranging from Cajun to comfort food, shopping, hiking, and historical attractions. The community fosters social engagement through art classes, concerts, civic group meetings, and a vibrant, involved resident base.
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Help Me Choose2.9overall · 45 ratings combined
2.9★ on Google (45)
Peggy Story
Apr 2026
I cannot begin to say how disappointed I was living at The Oaks. The lack of safety, ethics, and honesty is unimaginable. Do NOT trust these people with your loved one or yourself. I stayed six months so I gave it a fair amount of time. Again, do not trust these folks…..they will tell you anything to get your money!
Laura Sheppard
Mar 2026
Our mom was in the assisted living area (Lodge) about 8 months and it was not the experience we were told it would be. There were many instances that the staff did not “assist” her in everyday tasks like dressing, bathing, getting her to the cafeteria for meals or look for missing items in her room. She was told to “call her family members for help” by the staff. When addressing with administrative staff we were told that she wasn’t asking for assistance which we knew was incorrect. Our mom was very cognitive and kept explicit notes. I would suggest you not consider placing your loved ones here. If it sounds to good to be true…… it most likely is.
Suzanne Rogers
Nov 2025
My MIL literally never has a bite taken out of her food when I show up. She is either wearing her food or just gives up trying to take a bite. I never see her CA not sitting at a computer and I don’t think she is charting all day. Why can’t just one person help someone eat that can’t take a bite on their own? Also, interesting to me that all the residents are asleep in the gathering room. Just sharing what I see each visit.
Linda Goodwin
Oct 2025
Was in Rehab for extended time and it was decent but the food wasn't same stuff every morning and no diabetic meals everyone got the same food. Physical Therapy was very important and a wonderful staff.
Janice Dyer
Aug 2025
Just wanted to give a positive experience with Rehabilitation. The staff excellent and my mother's rehab great. My sister and I then transferred out mother to the Lodge. Again, excellent facility and the staff are excellent. We are so happy we found The Oaks. We are so grateful to everyone at the Lodge.
5 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 24, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 24, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 24, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 24, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 24, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 22, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2021
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 1, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 6, 2019
Have proper medical gas storage and administration areas.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2019
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2019
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2019
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2019
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 6, 2019
Install corridor and hallway doors that block smoke.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 16, 2019
Establish an Emergency Preparedness Program (EP).
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 27, 2018
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 8, 2018
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2018
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2018
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2018
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 27, 2018
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2018
Keep residents' personal and medical records private and confidential.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2018
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2018
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Oaks on Parkwood offers Independent Living and Skilled Nursing / Long Term Care.
Oaks on Parkwood is located at 2625 Laurel Oak Drive in Bessemer, Alabama.
Reviews for Oaks on Parkwood are sharply divided: several families praise the rehabilitation and physical therapy staff, but multiple reports describe serious lapses in assisted living care, including missed help with bathing, dressing, and eating. The community's low overall Google rating reflects these concerns alongside the positive rehab experiences.
Oaks on Parkwood had 5 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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