MyLivingChoice

Nursing Services Inc.

21 High St

5(4 ratings)

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Nursing Services Inc. logo
Nursing Services Inc., photo 11 / 5

Quick Facts

Medicare quality
1.5 of 5 stars

Home Health Compare

Medicare certified
Since 1993
Ownership
Family-owned home health agency, not a chain
Caregiver matching
Pairs caregivers based on client personality fit

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Nursing Services Inc. is a home health and hospice agency in East Hartford, CT, with all five-star reviews from families who used it to coordinate in-home nursing, therapy, and personal care aides. Reviewers particularly highlight the agency's responsiveness and support during difficult transitions, including bringing a parent with dementia home during COVID-19.

What reviewers praise

  • Highly responsive to urgent or last-minute needs
  • Coordinates nursing, PT, and aide visits at home
  • Helped families transition loved ones with dementia home
  • Staff described as caring, respectful, and hardworking
  • Matches caregivers to client's personality for good fit

What reviewers flag

  • Only 4 reviews available, a small sample size
  • No published pricing information

AI-generated from reviews and community data.

Nursing Services Inc. is a home health agency serving East Hartford, Connecticut offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 5.0 out of 5 across 4 reviews.

About Nursing Services Inc.

Nursing Services Inc. is a Medicare-certified home health agency in East Hartford serving clients in their homes since 1993. The agency provides skilled nursing, physical therapy, occupational therapy, and home health aide visits.

Reviewers consistently praise the agency's responsiveness, flexibility, and willingness to go beyond standard care. Families describe feeling supported through complex care transitions, including managing dementia at home and coordinating physical therapy after surgery. One reviewer wrote, "they are always willing to provide their assistance and pivot when necessary." Multiple families emphasized the peace of mind the agency provided during challenging periods.

The agency holds a CMS quality star rating of 1.5 of 5 stars.

Types of Care at Nursing Services Inc.

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Nursing Services Inc.

5overall · 4 ratings combined

5★ on Google (4)

Lori Cabrera

Dec 2025

via Google ↗ · Report

I have been working with this agency for a few years now to coordinate care for my elderly (97) mother. Everyone at NSI / Elderforce is a Godsend - Yvette, Camilla, Marion, Laura & Vanessa (just to mention a few of the wonderful staff!) - they are always willing to provide their assistance and pivot when necessary, going the extra mile to ensure care is in the home for my mother, especially when there are last minute scheduling changes that can create worry and concern. Being a client for this long, has helped the agency staff get to know my mother and they only send caregivers that they know will "click" with my mother's personality. Without the kind, caring, staff and owners at NSI-Elderforce, I do not know how this narrative would have played out for my mother, but I am sure it would have been much different (and not in a good way)!! Thank you ALL so very much.

Nancy Martin

Nov 2020

via Google ↗ · Report

I have nothing but compliments for the care and service my mother received while having at home PT. Patty was warm and friendly, with knowledge, expertise and medical experience for the multiple knee replacements my mother has had over several years. It was very gratifying and provided a peace of mind to know that Nursing Services is a family owned business. It was started by a dedicated family to provide their clients with the care, knowledge and medical experience everyone deserves. I am very grateful for their support, guidance and understanding. Thank you for always being there.

Jules Happy

May 2020

via Google ↗ · Report

We feel so blessed to be working with the team at Nursing Services Inc. Due to COVID-19, we made the difficult decision to move our father who has dementia out of the nursing home. It has been a journey having him home and we could not have done it without the caring, talented, hardworking professionals at Nursing Services Inc. From my first call to Yvette, I knew we were in great hands. Every support team member who has visited our house during the time of the pandemic has been respectful and just so lovely. From our Personal Care Assistant, Visiting Nurse, and Physical Therapist, we have the best care and support to help us and our father. Thank you all from the bottom of our hearts!

Betty Narducci

Dec 2017

via Google ↗ · Report

Nursing Services inc has been a life saver for me. They are very responsive and have help me care for my loved one. They have given me peace of mind

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Medicare Quality of Care

Nursing Services Inc. is a Medicare-certified home health agency (certified since 1993). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

1.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency73%US 79%
  • Rated their overall care 9 or 10 out of 1094%US 85%
  • Care was given in a professional way89%US 89%
  • The team communicated well89%US 86%
  • The team discussed medicines, pain and home safety78%US 82%

41 completed patient surveys, 15% response rate.

How patients did

  • Care started within 2 days of referral96%US 94%
  • Patients got better at walking or moving around53%US 83%
  • Patients got better at getting in and out of bed68%US 83%
  • Patients got better at bathing48%US 86%
  • Patients got better at taking medications correctly45%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)8%US 0%
  • Discharge function score met or exceeded expectations82%US 61%

Service area

Nursing Services Inc. reports serving 21 ZIP codes, including Hartford, West Hartford, East Hartford, Manchester, New Britain, Bloomfield, Glastonbury, Newington, South Glastonbury, South Windsor and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 077191. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Nursing Services Inc. offer?

Nursing Services Inc. offers Home Health.

Where is Nursing Services Inc. located?

Nursing Services Inc. is located at 21 High St in East Hartford, Connecticut.

What do families say about Nursing Services Inc.?

Nursing Services Inc. carries a 5.0 out of 5 rating from 4 Google reviews. Nursing Services Inc. is a home health and hospice agency in East Hartford, CT, with all five-star reviews from families who used it to coordinate in-home nursing, therapy, and personal care aides. Reviewers particularly highlight the agency's responsiveness and support during difficult transitions, including bringing a parent with dementia home during COVID-19. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Nursing Services Inc.?

Yes. Nursing Services Inc. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.

Do I need a referral to use Nursing Services Inc.?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Nursing Services Inc.?

Submit the Request Information form on this page, or contact Nursing Services Inc. directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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