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Nurses That Care

5411 North Mccoll Road

4.2(5 ratings)· McAllen average: 4.7

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Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1992
Medicare history
Medicare-certified home health agency since 1992
Veteran services
Provides services to veterans and non-veterans
Ownership
Privately owned home health agency
Quality rating
Medicare rates quality of care 3.0 out of 5 stars

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Nurses That Care is a Medicare-certified home health agency in McAllen that has been operating since 1992, offering skilled nursing and therapy services in patients' homes. Reviewers with direct caregiver relationships describe warm, attentive support, while at least one family reported a missed visit and poor communication about scheduling.

What reviewers praise

  • Caregivers described as attentive, warm, and thorough
  • Long-standing Medicare certification since 1992
  • Serves both veterans and non-veterans
  • Privately owned agency with personal caregiver relationships

What reviewers flag

  • One report of a missed visit with no notice or call
  • One reviewer described poor communication about scheduling

AI-generated from reviews and community data.

Nurses That Care is a home health agency serving McAllen, Texas offering Home Health. Families rate it 4.2 out of 5 across 5 reviews.

About Nurses That Care

Nurses That Care is a Medicare-certified home health agency serving Mcallen, TX and has been Medicare certified since 1992. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Nurses That Care 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Nurses That Care

Home Health

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Reviews of Nurses That Care

4.2overall · 5 ratings combined

4.2★ on Google (5)

Juanita Bueno

Jul 2026

via Google ↗ · Report

First day they came and showed my sister in law how to change the dressing..It was my understanding that they were going to come in the morning and my sister in law was going to change the dressing in the afternoon.. Next day my sister in law changed the dressing in the morning because she never came and didn't call. Now today she didn't call or let me know that she wasn't coming at all. Very disappointed with the service.

Zandy Guzman

Apr 2026

via Google ↗ · Report

Agencia de CNA y providers reconocida por tantos años en servicio. Provee servicios a veteranos y no veteranos. Estoy feliz de ser parte de este equipo donde nos reconocen y valoran.

Leonard Habel

May 2024

via Google ↗ · Report

I am benefiting from two home care services. One of the services helps with my food preparation, light house keeping and it is her characteristics that make the difference and they are marvelous. Blanca, looks for hidden problems, that she knows are not being taken care of at all. It is a little surprise, after 😮 she leaves for my wife and I to discover. She is confident, sincere, very thorough with her questions about what she can do for me. Hurrah!! My next service is personal care. She never ignores my questions or my needs and she insists she knows what care I need. Her personality is wonderful and remembers what I need to complete my personal care. ❤️ Every day she visits me my mood improves considerably. She tells jokes, asks what I am going to do this day. And when I go through the door after she leaves - my energy is high, confidence abounds, and joy grows by the second. Veronica is truly in the right profession and I will not have that great life, as now, without her.

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Medicare Quality of Care

Nurses That Care is a Medicare-certified home health agency (certified since 1992). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Home health aide

What patients say

  • Would definitely recommend the agency80%US 79%
  • Rated their overall care 9 or 10 out of 1091%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well86%US 86%
  • The team discussed medicines, pain and home safety81%US 82%

34 completed patient surveys, 18% response rate.

How patients did

  • Care started within 2 days of referral92%US 94%
  • Patients got better at walking or moving around90%US 83%
  • Patients got better at getting in and out of bed90%US 83%
  • Patients got better at bathing90%US 86%
  • Patients' breathing improved83%US 85%
  • Patients got better at taking medications correctly90%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations18%US 61%

Service area

Nurses That Care reports serving 34 ZIP codes, including Mcallen, Edinburg, Mission, Harlingen, Weslaco, Alamo, Brownsville, Donna, Edcouch, Elsa and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 677548. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Nurses That Care offer?

Nurses That Care offers Home Health.

Where is Nurses That Care located?

Nurses That Care is located at 5411 North Mccoll Road in McAllen, Texas.

What do families say about Nurses That Care?

Nurses That Care carries a 4.2 out of 5 rating from 5 Google reviews. Nurses That Care is a Medicare-certified home health agency in McAllen that has been operating since 1992, offering skilled nursing and therapy services in patients' homes. Reviewers with direct caregiver relationships describe warm, attentive support, while at least one family reported a missed visit and poor communication about scheduling. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Nurses That Care?

Yes. Nurses That Care is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Nurses That Care?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Nurses That Care?

Submit the Request Information form on this page, or contact Nurses That Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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