JC TAVAKOLY
Jul 2026
I had a very disappointing experience at this rehabilitation center. After being discharged from the hospital, I was transported here expecting assistance because I have difficulty walking. The driver simply dropped me off in a room and left. I waited for nearly an hour without anyone checking on me or explaining what was happening. During that time, I urgently needed to use the restroom. Since no one came to help me, I had to struggle there by myself, even though I have significant mobility issues. Only after almost an hour did a staff member come to evaluate me for therapy. By then, I had already decided that I did not want to stay. Patients arriving from the hospital, especially those with limited mobility, should never be left alone without assistance or communication. My first impression was that the facility lacked organization and attention to patient care. I hope the management reviews its admission process so that future patients are welcomed promptly and receive the support they need.
