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Nspire Healthcare Kendall

9400 Sw 137th Avenue

3.7(311 ratings)

Nspire Healthcare Kendall, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120

What Families Think

Reviews for Nspire Healthcare Kendall are sharply split, with many families praising specific nurses, CNAs, and physical therapists by name for compassionate, attentive rehab care, while other reviewers describe serious lapses in monitoring and communication during admission. The 3.7 rating out of 311 reviews reflects this mix of strong individual staff performance alongside troubling reports of neglect.

The Good

  • Nurses and CNAs praised by name for kindness
  • Physical therapy staff credited with motivating recovery
  • Admissions and directors explained rehab process clearly
  • Repeat rehab patients returned for a second stay

The Bad

  • One report of a patient left without oxygen for hours
  • One account of a newly admitted patient left unattended nearly an hour
  • One reviewer described a death shortly after admission
  • One report cited unclear communication with family in a different language

AI-generated from reviews and community data.

Nspire Healthcare Kendall is a senior living community in Kendall, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.7 out of 5 across 311 reviews.

About Nspire Healthcare Kendall

Nspire Healthcare Kendall is a 120-bed skilled nursing and long-term care facility in Kendall, Florida. The community serves residents requiring post-hospital rehabilitation and ongoing medical care.

Family experiences at the facility are markedly divided. Positive reviews highlight individual staff members, CNAs, nurses, and directors, who deliver attentive, compassionate care. One family noted their father-in-law received both professional medical attention and genuine respect from the team. However, critical reviews document serious safety and service gaps: delayed admission check-ins, unmonitored residents in distress, and oxygen equipment not properly connected upon arrival from the hospital. Language barriers between staff and families were also mentioned as a concern.

Rated 3.7 out of 5 stars across 311 reviews, Nspire Healthcare Kendall shows inconsistent care delivery. Prospective families should visit in person and clarify specific protocols around admission, equipment setup, and responsiveness to resident needs before placement.

Types of Care at Nspire Healthcare Kendall

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

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Reviews of Nspire Healthcare Kendall

3.7overall · 311 ratings combined

3.7★ on Google (311)

JC TAVAKOLY

Jul 2026

via Google

I had a very disappointing experience at this rehabilitation center. After being discharged from the hospital, I was transported here expecting assistance because I have difficulty walking. The driver simply dropped me off in a room and left. I waited for nearly an hour without anyone checking on me or explaining what was happening. During that time, I urgently needed to use the restroom. Since no one came to help me, I had to struggle there by myself, even though I have significant mobility issues. Only after almost an hour did a staff member come to evaluate me for therapy. By then, I had already decided that I did not want to stay. Patients arriving from the hospital, especially those with limited mobility, should never be left alone without assistance or communication. My first impression was that the facility lacked organization and attention to patient care. I hope the management reviews its admission process so that future patients are welcomed promptly and receive the support they need.

Oscar Morales

Apr 2026

via Google

Our family has had an exceptional experience with NSPIRE Healthcare and Nursing Facility throughout my father-in-law's current stay. From the moment he arrives, kit was clear that the team is committed to providing not only professional medical care but also genuine compassion and respect for each resident. We are especially grateful for CNA Antonio, whose attentiveness and kindness have made a meaningful difference in my father-in-law's daily comfort. His patience and willingness to go the extra mile have not gone unnoticed. The nursing team has also been outstanding. RN Ronaldo, RN Reynaldo, and RN Rene have each demonstrated a high level of professionalism, responsiveness, and care. They consistently communicate clearly, act quickly when needed, and treat residents with dignity and warmth. It gives our family real peace of mind knowing he is in such capable hands. Amauri in Physical Therapy has been equally impressive. His dedication, encouragement, and thoughtful approach to rehabilitation have helped keep my father-in-law motivated and progressing. He brings both skill and positivity to every session. Overall, INSPIRE stands out for its teamwork, attentiveness, and genuine concern for the patient well-being. We are truly thankful for the level of care provided and would confidently recommend this facility to others seeking quality healthcare for their loved ones.

AMG T-1700 Terminator

Mar 2026

via Google

I’m absolutely speechless today as not only Mariana didn’t give up as I worried for the insignia logo of my Mont Blanc instrument falling into the creaks of the door as I dropped it & she went out of her way to get it for me, fixed it & then sharing the same exact verse I recently just put on my social media. I have goosebumps just as I write this because I find the coincidence and her fixing one of the most precious if not my favorite piece of equipment I use & I really don’t know how to express how grateful I’ve been for NSPIRE! Erick Almira the RN; what a coincidence that this man was already in my grandmothers care before! God willingly that is such a miracle! Holy cow !!! Alex de Nicaragua buenisimoooo todoooo Lucia Reyes the secretary was very attentive! Rachel Menendez Arias is truly such a marvelous woman & I appreciate the good service that my grandmother received when I was concerned about her needs when she lwent above & beyond for her! Thank you 😘

Maureen Mckenna

Feb 2026

via Google

My mom is currently at the Rehab. This is her second time there. The entire staff has been so kind and caring. From the admission, Directors, Nurses, CNA and the activities personal. Susan the Director, Amaury the Director of Nursing, Rafael nurse, CNA Maria Lorenzo, Yusmari admissions and if I missed anyone it’s cause I do not know their names have been amazing. Maria Lorenzo works in the dinning room and she is so caring to everyone and takes the extra time to make the patients feel special. Amaury is very attentive and very kind. They all have been nothing but professional and patient. Susan was the first person I met when my mom arrived there and she took the time to explain the rehabilitation process. I’m happy I chose Nspire for my mom.

Lori Bodfield

Nov 2025

via Google

DO NOT PUT ANYONE YOU LOVE HERE!! I read the reviews; figured it was Kendall should be ok right? WRONG!! Go in person before sending your loved one there. Very unprofessional staff. No one speaks English. My mother didn’t make it overnight her first 24 hours! Her oxygen was not on when transported from Homestead Hospital. Then I had to tell them to connect & turn it on. It was in her nose, but not on! Then I realized she still wasn’t looking good still. So I had to go to the station again because they never come when you call them with the button. Come to find out the oxygen tank was empty! So she was there from 2:30 until about 5 without oxygen. Dinner comes around 6:30 and it was a tuna sandwich., a carton of milk, a cranberry juice and a minestrone soup bowl. From that moment I knew I needed to get her out of there ASAP so I figured I would get her out first thing in the morning. Unfortunately my mom did not make it. They sent me a text in Spanish that said my mom died at 5:14am! How is this place even open? This place is a disgrace!! I’m writing this to prevent this from happening to anyone else.

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Government Inspection History

4 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 21, 2024Fire Safety StandardHealth Standard6 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 21, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 17, 2024

Apr 4, 2024Fire Safety Complaint1 citation
  • Meet other general requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 30, 2024

Aug 9, 2023Fire Safety StandardHealth Standard7 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 9, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 9, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2023

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2023

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2023

Jul 28, 2022Fire Safety StandardHealth Standard12 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2022

  • Assist a resident in gaining access to vision and hearing services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022

  • Post nurse staffing information every day.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2022

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 16, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Nspire Healthcare Kendall offer?

Nspire Healthcare Kendall offers Skilled Nursing / Long Term Care.

Where is Nspire Healthcare Kendall located?

Nspire Healthcare Kendall is located at 9400 Sw 137th Avenue in Kendall, Florida.

What do families say about Nspire Healthcare Kendall?

Reviews for Nspire Healthcare Kendall are sharply split, with many families praising specific nurses, CNAs, and physical therapists by name for compassionate, attentive rehab care, while other reviewers describe serious lapses in monitoring and communication during admission. The 3.7 rating out of 311 reviews reflects this mix of strong individual staff performance alongside troubling reports of neglect.

How did Nspire Healthcare Kendall do on recent health and safety inspections?

Nspire Healthcare Kendall had 4 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Nspire Healthcare Kendall?

Submit the Request Information form on this page to connect with Nspire Healthcare Kendall and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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