Kate G
Sep 2025
They accepted a patient in critical condition only to drop the patient the week being at home. Promised physical therapy, which was never provided. Company does not have adequate resources.
Quick Facts
- Medicare quality
- Certified, not yet rated
- Medicare certified
- Since 2011
Home Health Compare
What Families Think
There is very little review information available for Northpoint Healthcare Services Inc., a home health and hospice provider in Tomball, Texas. The one detailed review describes a negative experience involving a patient in critical condition who was later dropped from care and did not receive promised physical therapy.
The Bad
- One report of a critically ill patient being dropped from care within a week
- One report that promised physical therapy was never provided
- One reviewer described the company as lacking adequate resources
AI-generated from reviews and community data.
Northpoint Healthcare Services Inc. is a home health agency serving Tomball, Texas offering Home Health.
About Northpoint Healthcare Services Inc.
Northpoint Healthcare Services Inc. is a home health and hospice community in Tomball, Texas.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Northpoint Healthcare Services Inc.
Home Health
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Help Me ChooseReviews of Northpoint Healthcare Services Inc.
3overall · 2 ratings combined
3★ on Google (2)
Medicare Quality of Care
Northpoint Healthcare Services Inc. is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
Not yet rated. Medicare needs a minimum number of recent patients before it publishes a star rating.
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
- Would definitely recommend the agency96%US 79%
- Rated their overall care 9 or 10 out of 1074%US 85%
- Care was given in a professional way78%US 89%
- The team communicated well87%US 86%
- The team discussed medicines, pain and home safety92%US 82%
16 completed patient surveys, 15% response rate.
Hospital outcomes
- Discharged to the community59%US 80%Worse than
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral98%US 94%
- Patients who had a fall with major injury (lower is better)2%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
Service area
Northpoint Healthcare Services Inc. reports serving 46 ZIP codes, including Houston, Conroe, Spring, Cypress, Humble, Katy, Magnolia, Sugar Land, Tomball, New Caney and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 747639. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Northpoint Healthcare Services Inc. offer?
Northpoint Healthcare Services Inc. offers Home Health.
Where is Northpoint Healthcare Services Inc. located?
Northpoint Healthcare Services Inc. is located at 215 S Poplar St in Tomball, Texas.
What do families say about Northpoint Healthcare Services Inc.?
There is very little review information available for Northpoint Healthcare Services Inc., a home health and hospice provider in Tomball, Texas. The one detailed review describes a negative experience involving a patient in critical condition who was later dropped from care and did not receive promised physical therapy.
Does Medicare cover care from Northpoint Healthcare Services Inc.?
Yes. Northpoint Healthcare Services Inc. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits.
Do I need a referral to use Northpoint Healthcare Services Inc.?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Northpoint Healthcare Services Inc.?
Submit the Request Information form on this page to connect with Northpoint Healthcare Services Inc. and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Northpoint Healthcare Services Inc.? Claim this listing to update photos, pricing, and details. It's free.
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