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Northfield Village Skilled Nursing & Rehabilitation

10267 Northfield Road

2.7(56 ratings)

Northfield Village Skilled Nursing & Rehabilitation, photo 11 / 5

Quick Facts

Total units
70
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
70

What Families Think

Reviews for Northfield Village are sharply divided: several families describe serious care lapses—slow response to call buttons, medication errors, and unsanitary conditions—while others, including a long-term resident, praise the daily attention and a well-regarded Director of Nursing. The facility's 2.7 average rating reflects this split between troubling incidents and instances of genuine, attentive care.

The Good

  • Director of Nursing praised as caring, patient, and knowledgeable
  • Long-term resident reports daily room cleaning and kindness
  • Staff shown willing to correct issues after complaints
  • One resident says he has 'no regrets' after 15 months

The Bad

  • Multiple reports of slow call-button response, up to an hour
  • Several reviewers describe rude or dismissive staff
  • One report of a medication overdose leading to ER visit without family notice
  • One report of unsanitary room conditions and improper wound care

AI-generated from reviews and community data.

Northfield Village Skilled Nursing & Rehabilitation is a senior living community in Northfield, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.7 out of 5 across 56 reviews.

About Northfield Village Skilled Nursing & Rehabilitation

Northfield Village Skilled Nursing & Rehabilitation is a skilled nursing / long term care community in Northfield, Ohio. The community is licensed for up to 70 residents.

Families rate Northfield Village Skilled Nursing & Rehabilitation 2.7 out of 5 based on 56 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Northfield Village Skilled Nursing & Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Northfield Village Skilled Nursing & Rehabilitation

2.7overall · 56 ratings combined

2.7★ on Google (56)

Tinisha Fulton

Jun 2026

via Google

Please do not send your love ones here. Very unprofessional, lack of care, and treat their patients horrible. The Director of nurses Bri admitted to my husband and myself she hates her job. You would want someone who’s caring and loving to take care of your love one and if she’s in charge and hates her job it carries in to the staff. The last straw was they overdosed my mother and sent her to the ER without contacting the family we didn’t know about the incident until the next morning when the hospital called us. Please search around this place should be shut diwn

Harry Sheeders

Feb 2026

via Google

Like to thank all the staff for getting my mom to all of appointments as of late Plus help with getting insurance issues resolved Director of nursing really know her stuff.

Diane Sheeders

Feb 2026

via Google

I have been here almost 15 mo. I have no regrets that I chose this facility everyone gives me good care and shows me kindness.My room is cleaned every day and Kyle stops by to see if I need laundry done. Tomorrow I go to the activity center for floral class. Bottom line...I like it here.

Diane Gartroza

Feb 2026

via Google

I wouldnt even give this facility 1 star, it should be a Big Zero...Please Please don't send Family and Loved ones here...My Brother was here this past December, with NO Care or compassion at ALL...I cant even recall how many times I had to call there to have someone help my brother in his room...He would call pleading with me (especially in the Middle of the night) to call the Nurses station for help, he would press the button and would not get help for 1/2 hour or more...At least 2 or 3 times I walked in his room it was filthy, I demanded housekeeping come in and Clean when I was there, I think that is the only time they would clean.... The whole Staff has personalities of a Rock!!!! I Never seen one smile or say Hello to me when I would walk in....My Brother passed away the end of January , with NO help from this place..How they can get away with this is beyond me....This is Not A Rehabilitation Nursing Facility...<br>TERRIBLE

Shauny Talton

Feb 2026

via Google

UPDATE: The DON reached out and everything has been addressed and taken care of! I have also updated my review from 1 star to 3. All nurses will receive mandatory training on CPAP/BIPAP machines, they moved my mom to a new/clean room, dietary has addressed the food issues, rude staff will be dealt with and her GCM situation has been resolved. Always advocate for your loved ones when they are under the care of someone else!! The quality of care that my mom is currently receiving is disheartening. The issues experienced are unacceptable and raise concerns about patient safety, dignity, and basic standards of care. During this stay, staff were repeatedly rude and dismissive when concerns were raised. More troubling, my mom’s prescribed CPAP machine was not placed on her the 1st night as ordered, despite it being medically necessary. This posed a significant risk to my mom’s health and should never occur in a clinical setting. The nurse on duty stated she didn’t know how to set it up. Additionally, my mom’s room was not properly cleaned. The environment was unsanitary and did not meet basic cleanliness standards expected in a healthcare facility. There was also confusion and inconsistency regarding blood sugar monitoring. My mom uses a continuous glucose monitor (CGM), yet staff attempted to check blood sugar inappropriately or without acknowledging the CGM, leading to unnecessary frustration and lack of coordination in care. These issues reflect a lack of communication, accountability, and respect for patient-centered care. Patients and families should not have to advocate repeatedly for basic needs, safety measures, or respectful treatment. The DON has yet to respond to my mom’s request to speak with her. I’ve called and left multiple messages and still no return call. If I don’t hear from someone within the next 24hours I’m calling the state!!!

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Government Inspection History

6 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 30, 2024Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 15, 2025

Mar 13, 2024Fire Safety StandardHealth Standard11 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2024

  • Have an enclosure around a vertical opening shaft.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 2, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 2, 2024

  • Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 2, 2024

Feb 21, 2024Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2024

Nov 16, 2023Health Complaint1 citation
  • Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2023

Feb 17, 2022Fire Safety StandardHealth Standard24 citations
  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2022

  • Install corridor and hallway doors that block smoke.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2022

  • Use approved construction type or materials.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2022

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2022

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2022

  • Meet other general requirements that are deficient.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2022

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2022

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2022

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2022

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2022

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2022

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2022

  • Meet requirements for the installation and maintenance of electrical systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2022

  • Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2022

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2022

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2022

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2022

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2022

Jul 11, 2019Fire Safety StandardHealth Standard8 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 24, 2019

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 24, 2019

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 24, 2019

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 24, 2019

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 24, 2019

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 24, 2019

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 24, 2019

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 24, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Northfield Village Skilled Nursing & Rehabilitation offer?

Northfield Village Skilled Nursing & Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Northfield Village Skilled Nursing & Rehabilitation located?

Northfield Village Skilled Nursing & Rehabilitation is located at 10267 Northfield Road in Northfield, Ohio.

What do families say about Northfield Village Skilled Nursing & Rehabilitation?

Reviews for Northfield Village are sharply divided: several families describe serious care lapses—slow response to call buttons, medication errors, and unsanitary conditions—while others, including a long-term resident, praise the daily attention and a well-regarded Director of Nursing. The facility's 2.7 average rating reflects this split between troubling incidents and instances of genuine, attentive care.

How did Northfield Village Skilled Nursing & Rehabilitation do on recent health and safety inspections?

Northfield Village Skilled Nursing & Rehabilitation had 6 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Northfield Village Skilled Nursing & Rehabilitation?

Submit the Request Information form on this page to connect with Northfield Village Skilled Nursing & Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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