Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 1984
Home Health Compare
Northern Arizona Home Health is a home health agency serving Flagstaff, Arizona offering Home Health. Families rate it 3.7 out of 5 across 3 reviews.
About Northern Arizona Home Health
Northern Arizona Home Health is a Medicare-certified home health agency serving Flagstaff, AZ and has been Medicare certified since 1984. Services offered in the home include skilled nursing, physical therapy, occupational therapy and medical social services. The agency is privately owned.
Medicare rates the quality of patient care at Northern Arizona Home Health 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Northern Arizona Home Health
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3.7overall · 3 ratings combined
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Medicare Quality of Care
Northern Arizona Home Health is a Medicare-certified home health agency (certified since 1984). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Medical social services
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency84%US 79%
- Rated their overall care 9 or 10 out of 1085%US 85%
- Care was given in a professional way89%US 89%
- The team communicated well89%US 86%
- The team discussed medicines, pain and home safety83%US 82%
92 completed patient surveys, 27% response rate.
Hospital outcomes
- Discharged to the community86%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)12%US 11%Same as
How patients did
- Care started within 2 days of referral93%US 94%
- Patients got better at walking or moving around83%US 83%
- Patients got better at getting in and out of bed86%US 83%
- Patients got better at bathing88%US 86%
- Patients' breathing improved91%US 85%
- Patients got better at taking medications correctly80%US 81%
- Patients who had a fall with major injury (lower is better)4%US 1%
- Patients with new or worsened pressure ulcers (lower is better)1%US 0%
- Discharge function score met or exceeded expectations58%US 61%
Service area
Northern Arizona Home Health reports serving 7 ZIP codes, including Flagstaff, Bellemont, Munds Park, Parks, Williams. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 037047. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Northern Arizona Home Health offer?
Northern Arizona Home Health offers Home Health.
Where is Northern Arizona Home Health located?
Northern Arizona Home Health is located at 1501 South Yale Street, Suite 101 in Flagstaff, Arizona.
Does Medicare cover care from Northern Arizona Home Health?
Yes. Northern Arizona Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Northern Arizona Home Health?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Northern Arizona Home Health?
Submit the Request Information form on this page to connect with Northern Arizona Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Northern Arizona Home Health? Claim this listing to update photos, pricing, and details. It's free.
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